Access Guide
Introduction
- Platinum Lace is a Strip Club with acts that are famous in the adult entertainment industry.
- The venue is a hybrid of club culture and entertainment for both men and women.
- For more information on Piccadilly Circus please click here.
Getting Here (Piccadilly Circus)
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By Bus
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- There are bus stops located on Regent Street/St James's Street, Piccadilly, Regent Street, Shaftesbury Avenue, Coventry Street and Haymarket.
All London buses have ramp access and dedicated spaces for wheelchair users. - For more information on London buses (Transport for London) please click here (opens new tab).
- There are bus stops located on Regent Street/St James's Street, Piccadilly, Regent Street, Shaftesbury Avenue, Coventry Street and Haymarket.
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By Underground
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- Green Park is the nearest accessible step-free station and is served by the Jubilee, Piccadilly and Victoria lines.
The accessible entrance is from the park at the rear of the station.
Piccadilly Circus Station is served by the Piccadilly and Bakerloo Line Services.
Leicester Square Station is served by the Piccadilly and Northern Line Services.
Both stations are accessed by steps only. - For more information on London Underground (Transport for London) please click here (opens new tab).
- Green Park is the nearest accessible step-free station and is served by the Jubilee, Piccadilly and Victoria lines.
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By Train
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- London Charing Cross has step-free access to all platforms.
Staff are available to assist with ramps between the platform and the train. - For more information on access and facilities at Charing Cross Station please click here (opens new tab).
- London Charing Cross has step-free access to all platforms.
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By Road
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- Piccadilly Circus can be accessed from Piccadilly, Regent Street, Haymarket and Coventry Street.
Piccadilly Circus is in the Central London Congestion Charge Zone (charges apply Monday - Friday 07:00 -18:00).
It is also in the Ultra Low Emission Zone (charges apply at all times for non-compliant vehicles). - For more information on driving in London please click here (opens new tab).
- Parking in the area is very limited and visitors are encouraged to use public transport.
The nearest public car parks are Q-Park Leicester Square, located off Whitcomb Street and NCP Brewers Street.
There are 3 Blue Badge bays within Q-Park Leicester Square.
On street Blue Badge bays are located on Whitcomb Street and Jermyn Street. - For more information on the Blue Badge Scheme and parking in London please click here (opens new tab).
- A London taxi can be hailed in any location or summoned by phone.
There are taxi ranks located off many side roads from Piccadilly Circus, these include; Regent Street/St James's Street, Piccadilly, Regent Street, Shaftesbury Avenue, Haymarket, Jermyn Street, Air Street, Coventry Street, Oxendon Street, Whitcomb Street and Wardour Street.
- Piccadilly Circus can be accessed from Piccadilly, Regent Street, Haymarket and Coventry Street.
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By River
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- 6 TfL River Bus routes run from 22 piers between Putney and Woolwich.
The nearest pier is Westminster.
This is close to Westminster Underground Station on the Jubilee Line which connects to Bond Street Station.
There is step-free access onto the river buses, except at 3 piers.
Please see the TfL website for details. - For more information on London River Bus services please click here (opens new tab).
- 6 TfL River Bus routes run from 22 piers between Putney and Woolwich.
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By Air
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- The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway, with interchanges to the rail and underground network at Canning Town and Stratford.
From Gatwick Airport there are fast trains connecting to London Bridge Station.
Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line. - For more information on travelling to London by air please click here (opens new tab).
- The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
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Useful Links
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- Please use the TfL journey planner for details of the most suitable routes.
The planner can be filtered by options such as step-free routes or maximum walking distances. - To view the web page described above click here (opens in new tab).
- The TfL website has links to the TfL accessibility guides, including large print maps and audio guides to order or download.
- To view the web page described above click here (opens in new tab).
- Please use the TfL journey planner for details of the most suitable routes.
Opening Times
- Monday 15:00 - 06:00.
- Tuesday 15:00 - 06:00.
- Wednesday 15:00 - 06:00.
- Thursday 15:00 - 06:00.
- Friday 15:00 - 06:00.
- Saturday 15:00 - 06:00.
- Sunday 18:00 - 03:00.
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- There are not mobility aids available.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located on Coventry Street.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Platinum Lace Bar and Gentleman's Club'.
- There is stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 112cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a 90cm gap between the barrier and planter in front of the entrance. The barrier can be moved if required.
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Step(s)
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- The step(s) is/are located immediately beyond the entrance.
- There is/are 15+ step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The going of the step(s) is/are not between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are low to moderate.
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Comments
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- The steps leading down to the venue are in three sections of 14, 5 and then 3.
- The section of 5 steps only has a handrail on the left going down (shown in photograph 5).
Reception
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Reception
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- The reception point is located at the foot of the staircase leading down from the entrance.
- The reception point is approximately 1m (3ft 3in) from the stairs.
- Clear signage for the reception area/desk is not visible from the entrance.
- There is stepped access to the reception point.
- There is not a clear unobstructed route to the reception point.
- There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The counter is placed in front of a plain background.
- The lighting levels at the reception point are low to moderate.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- There is not a hearing assistance system at the reception point.
- The type of flooring in the reception area is wood.
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Reception Seating Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is obstructed.
- There is not sufficient space for a wheelchair user to use the waiting area.
Getting Around (Main Area)
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Access
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- There is not step-free access throughout the area.
- There is/are 6 clearly marked step(s), with handrails on both sides, for access to the lower section of the main area.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps in level change 1 are shown in photograph 1.
- There is/are 2 clearly marked step(s), with handrails on both sides, for access to the VIP areas.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps in level change 2 are shown in photograph 6.
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Circulation
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- There are not doors in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is carpet.
- There is flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are low to moderate.
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Signage
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- Wayfinding signage is not provided.
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Audio
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- This venue does play background music in public areas.
- Music is played throughout the venue.
- There is not a hearing assistance system in the public areas of the building.
Eating and Drinking (Bar)
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Location and Access
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- The following information is for the bar.
- The bar is located to the left as you enter the main area.
- There is step-free access to the bar.
- For access there are double manual doors which may be difficult to open.
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Service and Menus
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- Tables can be booked in advance.
- There is full table service and a bar where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include: handheld menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Plastic/takeaway cups are not available.
- Adapted cups are not available.
- Drinking straws are available.
- This area does play background music.
- Background music is played at all times.
- There is not a hearing assistance system .
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Service Counter(s)
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- The height of the counter is 120cm.
- There is a moveable card machine available for payment.
- There is level access between reception and the bar.
There is stepped access to the remainder of the venue from the bar.
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Tables and Seating
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- The surface height of the lowest table is 46cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- There are also coffee tables, armchairs and stools.
- The type of flooring in this area is wood.
- The lighting levels are low to moderate.
Step(s) (War Room)
- There is a/are step(s) located in the main area, leading up to a VIP room.
- The step(s) is/are used to access the VIP War Room.
- There is/are 2 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The going of the step(s) is/are not between 30cm and 45cm.
- There is not a/are not handrail(s) at the step(s).
- The lighting levels at the step(s) are low to moderate.
Accessible Toilet(s)
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Location and Access
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- This accessible toilet is located at the rear of the main area.
- This accessible toilet is approximately 30m (32yd 2ft) from the reception area.
- There is stepped access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from a member of staff (key code).
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is fair.
- The door opens outwards.
- The door is easy to open.
- There is no lock for the toilet door.
- The width of the accessible toilet opening is 84cm (2ft 9in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
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Toilet Features
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- The dimensions of the accessible toilet are 156cm x 190cm (5ft 1in x 6ft 3in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- The transfer space is obstructed by a sanitary bin and a waste disposal bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is poor.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and general waste (with no lid) disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet has a backrest and a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- The toilet seat colour contrast is good.
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 78cm (2ft 7in).
- There are no vertical wall-mounted grab rails at the wash basin.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 110cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm (3ft 7in).
- The contrast between the hand dryer and the wall is fair.
Standard Toilet(s)
- Standard toilet facilities are not available.
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Toilet Facilities
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- The female and male toilets are located off the lower section of the main area.
- There is stepped access into the toilet(s).
- The standard toilet(s) is/are approximately 30m from the reception area.
- The colour contrast between the external toilet door(s) and wall(s) is fair.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 92cm.
- The wash basin(s) tap type is lever.
- Lighting levels are moderate to good.
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Toilet Facilities 2
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- There is an additional standard toilet in the War Room (Photograph 4).