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Cinema City

St Andrew's Street, Norwich, NR2 4AD

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Access Guide

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Cinema Introduction

  • Cinema Information View
    • The cinema has 3 screens in total.
    • There are 3 screens with designated seating for disabled visitors.
    • The screen(s) with designated seating is/are located courtyard level and first floor.
    • The screens with designated seating include; Screens 1, 2 and 3.
    • There is not an IMAX screen.
    • There is not a 4DX screen.
    • Advanced bookings are available.
    • Concessions are available.
    • Tickets are free for carers.
    • Visitors can use the Cinema Exhibitors Association Card at the cinema.
    • Films are rotated between screens to allow access.
    • Some films can be audio described.
    • Headsets are used for the audio description.
    • The audio description is available depending on the films. There is a hearing loop which is also the headsets.
    • Some subtitled screenings are available.
    • The subtitled screenings take place Monday during the day and Sunday evening.
      Contact the venue for more information.
    • Some autism friendly screenings are available.
    • The autism friendly screenings take place once a month usually the third Sunday of the month.
      Contact the venue for more information. The dementia friendly screenings take place once a month usually the third Friday of the month.
      Contact the venue for more information.
    • Assistance dogs are welcomed in the cinema screen(s).

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff receive deaf awareness training.
  • There is not an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are available.

Getting Here

  • By Road View
    • The cinema is located in the centre of Norwich city. There are various routes to the cinema.
    • There are Blue Badge and standard parking spaces located on Princes Street.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • The cinema is a short walk from Norwich Castle Meadow Bus Terminal.
  • By Train View
    • The nearest Railway Station is Norwich.
    • The cinema is a short walk from Norwich Station.

Public Parking

  • On Street Blue Badge Parking View
    • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
    • The on street Blue Badge parking bay(s) is/are located on Princes Street.
    • The dimensions of the on street Blue Badge parking bay(s) surveyed are 180cm x 1000cm (5ft 11in x 32ft 10in).
    • There are not parking charges for the on street Blue Badge parking bay(s).
    • Parking is free for Blue Badge holders.
  • On Street Standard Parking View
    • Standard on street parking is available.
  • Public Car Park View
    • There is not a car park for public use within approximately 200m (219yd).
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Approach (St Andrews Street)

  • Approach View
    • The surface of the approach is stone/concrete tiles.
    • There is a/are fixed bollard(s) on the approach.
    • The minimum width between the bollards/wall is 265cm.
    • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient.

Outside Access (St Andrews Street - Cinema Foyer Entrance)

  • Entrance View
    • This information is for the entrance located on St Andrews Street.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 140cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 130cm.
  • Ramp/Slope View
    • The ramp/slope is located just off St Andrews Street, to the left as you face the entrance.
    • The gradient of the ramp/slope is slight.
  • Step(s) View
    • The step(s) is/are located in front the entrance.
    • There is/are 3 to 6 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
  • Comments View
    • This entrance give direct access to the cinema foyer, ticket counter and lift.

Outside Access (St Andrews Street - Bar and Dining Room Entrance)

  • Entrance View
    • This information is for the entrance located off St Andrew Street.
    • The entrance area/door is not clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 133cm.
  • Comments View
    • This entrance is only used in good weather.
    • This entrance gives direct access to the Bar and Dining Rooms.
    • The courtyard is located at the rear of the bar and the lift to the screens is located at the rear of the courtyard.

Approach (St Andrews Hill)

  • Approach View
    • The surface of the approach is stone/concrete tiles and block paving.
    • The approach surface is uneven in places.
    • There is step free access on the approach.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient.

Outside Access (St Andrews Hill - Dining Rooms Entrance)

  • Entrance View
    • This information is for the entrance located on St Andrews Hill.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 180cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • Due to the slope on St Andrews Hill, to the left of the entrance there is a shallow step. The height of the step decreases up the hill.
    • To the right of the entrance there is threshold in the entrance way.

Getting Around

  • Access View
    • There is step free access throughout the majority of the building.
    • There is/are 4 clearly marked step(s), with handrails on both sides, for access to the bar from the cinema foyer.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • There is a standard lift which overcomes the steps.
  • Circulation View
    • There are not doors in corridors/walkways which have to be opened manually.
    • There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
    • The type of flooring in corridors/walkways is carpet, stone, wood and concrete.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • The lighting levels are good.
    • Access to other floors/levels is via stairs and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
  • Audio View
    • This venue does play background music in public areas.
    • Music is played in the bar and cinema screens before performances.
    • There is not a hearing assistance system in the public areas of the building.

Cinema Foyer

  • Cinema Foyer View
    • The cinema foyer is located on the upper ground floor.
    • There is step free access to the cinema foyer.
    • There is step free access throughout the foyer.
    • The type of flooring in the foyer is wood.
    • There is some flooring in the foyer which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring in the foyer which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • Wayfinding signage is available.
    • The foyer does not play background music.
  • Food and Drink Counter(s) View
    • There is a/are food/drink counter(s) within the foyer.
    • The counter(s) is/are located ahead as you enter from St Andrews Street - Cinema Foyer entrance and ahead as you exit the lift.
    • There is step free access to the counter(s).
    • There is a clear unobstructed route to the counter(s).
    • There are not windows, TVs, glazed screens or mirrors behind the counter(s) which could adversely affect the ability of someone to lip read.
    • The counter(s) is/are not placed in front of a background which is patterned.
    • The lighting levels at the counter(s) are good.
    • The height of the counter(s) is/are medium height (77cm - 109cm) and high (110cm+).
    • There is sufficient space to write or sign documents on the counter(s).
    • There is a/are lowered section(s) of the counter(s).
    • The lowered section(s) of the counter(s) is/are not at the recommended height of 76cm.
    • There is sufficient space to write or sign documents on the lowered section(s) of the counter(s).
    • The clear knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
    • There is a clear knee recess beneath the lowered section(s) of the counter(s).
    • There is not a hearing assistance system at the counter(s).
    • Plastic/takeaway cups are available.
    • Drinking straws are available.
    • There are wall menus available.
    • Menus are not available in Braille.
    • Menus are not available in large print.
    • Picture menus are not available.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can bring food/drink to screens if required.
    • Tickets can be purchased from the food/drink counter(s).

Eating and Drinking (Dining Rooms)

  • The following information is for the restaurant.
  • The restaurant is located off St Andrews Street and St Andrews Hill.
  • There is step free access to the restaurant.
  • There is a/are single, heavy manual door(s) to access this area.
  • Full table service is available.
  • There is not a hearing assistance system.
  • There is step free access within the restaurant.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is carpet and tiles.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 1m from the entrance/opening.
  • The standard height for tables is 67cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are hand held menus and wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.

Eating and Drinking (The Bar)

  • The following information is for the bar.
  • The bar is located on the lower ground floor.
  • There is step free access to the bar.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is high (110cm+).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step free access within the restaurant.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is wood.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 2m from the entrance/opening.
  • The nearest table is approximately 1m from the till/counter.
  • The distance between the floor and the lowest table is 65cm.
  • The distance between the floor and the highest table is 95cm.
  • The standard height for tables is 71cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • There are hand held menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located at the rear of the cinema foyer and at the rear of the courtyard.
    • The floors which are accessible by stairs are Basement (Toilets), Lower Ground (Courtyard, Bar, Dining Rooms, Screens 2 and 3), Ground Floor (Cinema Foyer), First Floor (Screen 1) and Second Floor (Toilets).
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Lift

  • There is a lift for public use.
  • The lift is located on the upper ground floor at the rear of the Cinema Foyer and on the lower ground floor at the rear of the Courtyard.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Basement (Toilets), Lower Ground (Courtyard, Bar, Dining Rooms, Screens 2 and 3), Ground Floor (Cinema Foyer), First Floor (Screen 1) and Second Floor (Toilets).
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Screen(s) (Screen 1)

  • Access to Screen(s) View
    • The screen(s) is/are clearly signed.
    • The name/number of the screen surveyed is 1.
    • This information is for the entrance located on the first floor, to the right as you exit the lift.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.
    • The entrance door(s) is/are permanently held open before and after screenings.
    • There is a member of staff available for assistance at this entrance before and after screenings.
    • This entrance gives access to rear of the screen.
    • The gradient of the ramp/slope is slight.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 120cm.
    • The ramp/slope is clearly illuminated before and after screenings.
    • The ramp/slope is clearly illuminated during screenings.
  • Screen Information View
    • The type of flooring is carpet.
    • There are seats with armrests on both sides.
    • Premium seating is not available within the screen.
    • The width of the rows of seating is 50cm.
    • The lighting levels before and after screenings are good.
    • The nearest accessible toilet is located on the basement level or on the second floor.
    • There is ramped/sloped or stepped access to the majority of seating.
    • The gradient of the ramp/slope is slight.
    • There is a/are handrail(s) at the ramp.
    • The lighting levels at the ramp/slope are good.
    • The ramp/slope is clearly illuminated before and after screenings.
    • The ramp/slope is clearly illuminated during screenings.
    • There is/are 4 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).
    • The lighting levels at the step(s) are low.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
  • Designated Seating Area(s) View
    • The designated seating area(s) is/are located on Row A and Row K.
    • The designated seating area(s) is/are clearly marked.
    • There is step-free access to the designated seating area(s).
    • There is/are 4 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with the patron.
    • The view from this seating area is good.
    • Companions sit next to the patron and in front of the patron.
    • There is sufficient space for an assistance dog to rest next to you.

Screen(s) (Screen 2 and 3)

  • Access to Screen(s) View
    • The screen(s) is/are clearly signed.
    • The name/number of the screen surveyed is 3.
    • Similar screens include; Screen 2.
    • This information is for the entrance located on the lower ground floor, at the rear of the courtyard.
    • There is ramped/sloped access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 100cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 100cm.
    • The entrance door(s) is/are permanently held open before and after screenings.
    • There is a member of staff available for assistance at this entrance before and after screenings.
    • This entrance gives access to the rear of the screen.
    • The gradient of the ramp/slope is steep.
  • Screen Information View
    • The type of flooring is carpet.
    • There is a mixture of seating with and without armrests.
    • Premium seating is not available within the screen.
    • The width of the rows of seating is 50cm.
    • The lighting levels before and after screenings are low.
    • The nearest accessible toilet is located on the basement floor and the second floor.
    • There is stepped access to the majority of seating.
    • There is/are 9 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are low.
    • The steps are clearly illuminated during screenings.
    • The steps are clearly illuminated before and after screenings.
  • Designated Seating Area(s) View
    • The designated seating area(s) is/are located at the rear of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 2 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with the patron.
    • The view from this seating area is good.
    • Companions sit next to the patron and in front of the patron.
    • There is sufficient space for an assistance dog to rest next to you.

Other Floors (John Hurt Centre)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located at the side of the courtyard.
    • There are manual, heavy, single doors to enter the stairwell on the lower ground floor.
    • The floors which are accessible by stairs are Courtyard and John Hurt Centre.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.

Lift (John Hurt Centre)

  • There is a lift for public use.
  • The lift is located at the side of the courtyard.
  • The lift is a platform lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Courtyard and John Hurt Centre.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 110cm x 145cm (3ft 7in x 4ft 9in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

John Hurt Centre

  • There are two meeting rooms available in the John Hurt Centre. The Marchesi Room and The Colman Room.
  • They are both located on the first floor.
  • There is step free access to both rooms via the lift.
  • The Marchesi Room is located to the right as you exit the lift
  • The door into the Marchesi Room opens away from you.
  • The door is heavy.
  • The width of the door opening door is 75cm.
  • The height of the tables is 70cm.
  • The tables are not fixed.
  • The chairs are not fixed.
  • There are no chairs with armrests.
  • The layout of the room varies depending on the meeting / event.
  • The Colman Room is located to the right as you exit the lift, at the rear of the Corridor.
  • The door into the Colman Room opens away from you.
  • The door is heavy.
  • The width of the door opening is 85cm.
  • The height of the tables is 70cm.
  • The tables are not fixed.
  • The chairs are not fixed.
  • There are no chairs with armrests.
  • The layout of the room varies depending on the meeting / event.

Accessible Toilet(s) (Basement)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located on the basement floor, to the left as you exit the lift.
    • This accessible toilet is approximately 3m (3yd 10in) from the lift.
    • There is step free access to the accessible toilet, via lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 150cm x 203cm (4ft 11in x 6ft 8in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • The toilet has a non slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 87cm (2ft 10in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 135cm and 160cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 130cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 89cm (2ft 11in).

Accessible Toilet(s) (Second Floor)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located on the second floor, to the left as you exit the lift.
    • This accessible toilet is approximately 3m (3yd 10in) from the lift.
    • There is step-free access to the accessible toilet, via lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The dimensions of the accessible toilet are 155cm x 200cm (5ft 1in x 6ft 7in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 86cm (2ft 10in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 135cm and 150cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 130cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Accessible Toilet(s) (John Hurt Centre)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located on the first floor, to the left as you exit the lift.
    • This accessible toilet is approximately 2m (2yd 7in) from the lift.
    • There is step free access to the accessible toilet, via lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 155cm x 170cm (5ft 1in x 5ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • The toilet has a non slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 150cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is not a mirror.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 106cm (3ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 96cm (3ft 2in).

Standard Toilet(s) (Basement and Second Floor)

  • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the basement floor.
    • There is step free access to the female toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the basement floor.
    • There is ramped/sloped access to the male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the second floor.
    • There is step free access to the female and male toilet(s), via lift.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the standard female toilets on the second floor.
    • There is step free access to the baby change facilities, via lift.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 130cm (4ft 3in).

Standard Toilet(s) (John Hurt Centre)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located at the rear of the Colman Room.
    • There is step free access to the shared toilet(s), via lift.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There is a horizontal grab rail to the left of the seat and vertical one to the right.
    • The wash basin tap type is lever.
    • There is not a flashing fire alarm beacon within the toilet(s).
    • Lighting levels are good.
    • There is a/are similar standard toilet(s) available.