Access Guide

Search Access Guide

Location

The venue is situated within the centre of the city.
The venue is in a pedestrian area.
The venue is not situated on a road which has a steep gradient.
There is not a bus stop within 150m (164yds) of the venue.
The nearest mainline station is Plymouth.

Opening Hours

For information about the opening hours please click here.

Parking

The venue does not have its own car park.

Public Car Parks View
- There is a car park for public use within 200m (approx).
- The name of the car park is Drakes Circus Shopping Centre Car Park.
- The car park is located in Drakes Circus.
On Street Blue Badge Parking View
- On street marked Blue Badge bays are not available.
On Street Standard Parking View
- Clearly signed and / or standard marked parking bays are not available.
Drop-off Point View
- There is not a designated drop off point.
Comments View
- The photograph shows the street outside the building.

Outside Access (Main Entrance)

This information is for the entrance located at the front of the building.
There is level access into the venue.
The main doors open towards you (pull).
The doors are single width.
The doors are heavy.
The door opening is 90cm (2ft 11in) wide.

Inside Access

There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the system.
This venue does play background music.
Music is played throughout the building.
Motorised scooters are welcomed in public parts of the venue.
Lighting levels are bright.
Customers cannot charge scooters or wheelchairs at the venue.

Eating and Drinking

The following information is for the café.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the counter.
No tables are permanently fixed.
No chairs are permanently fixed.
Some chairs have armrests.
The nearest table is approximately 2m (2yd 7in) from the main entrance.
The distance between the floor and the lowest table is 73cm (2ft 5in).
Plastic / takeaway cups are available.
Plastic / takeaway cutlery is available.
Drinking straws are available.
Menus are hand held only.
Menus are available in Braille.
Menus are available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold snacks.

Other Floors

Steps View
- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are bright.
Other View
- The area(s)/service(s) on the floors which are not accessible is/are additional seating and standard toilets.

Accessible Toilet

Accessible toilet facilities are available.

Location and Access View
- There is pictorial and tactile signage on or near the toilet door.
- This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
- This accessible toilet is located to the left of the service counter.
- There is level access to this accessible toilet.
Features and Dimensions View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 190cm x 150cm (6ft 3in x 4ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
Position of Fixtures View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 41cm (1ft 4in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilet facilities are available.
Access to Standard Female and Male Toilet(s) View
- The female and male toilet facilities that were surveyed are located on the first floor, to the left of the stairs.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are medium.