Access Guide
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Plymouth.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Plymouth.
Opening Times (Column Bakehouse)
- Monday 09:00 - 15:00.
- Tuesday 09:00 - 15:00.
- Wednesday 09:00 - 15:00.
- Thursday 09:00 - 15:00.
- Friday 09:00 - 15:00.
- Saturday 09:00 - 15:00.
- Sunday Closed.
Opening Times (Guildhall)
- Monday 09:00 - 17:00..
- Tuesday 09:00 - 17:00..
- Wednesday 09:00 - 17:00..
- Thursday 09:00 - 17:00..
- Friday 09:00 - 17:00..
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Comments
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- The Guildhall is sometimes open in the evenings and at weekends depending on events..
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Ker Street.
- The car park is located all around the venue.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 105cm (3ft 5in) wide.
Level Change (Main Entrance)
- There are steps to access this area / service.
- The steps are located just beyond the entrance.
- There is / are 8 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The step(s) is/are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The handrails are on both sides.
Outside Access (Side Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 94cm (3ft 1in) wide.
Level Change (Side Entrance)
- There are steps to access this area / service.
- The steps are located after the entrance.
- There is / are 4 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
Level Change (Main Hall)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading into the main hall.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Lift (Side Entrance)
- The lift is located next to the side entrance.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- The lift is 1m (3ft 3in) from side entrance.
- The clear door width is 85cm (2ft 9in).
- The dimensions of the lift are 85cm x 130cm (2ft 9in x 4ft 3in).
- There are separate entry and exit doors in the lift.
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Comments
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- Please contact the venue in advance to use this lift.
Outside Access (Rear Entrance)
- This information is for the entrance located at the rear of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 135cm (4ft 5in) wide.
Level Change (Rear Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located just after the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does play background music.
- Music is played in the cafe.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
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Comments
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- There is a fixed hearing loop fitted in the Mayor Parlour.
Eating and Drinking
- The following information is for the café.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 4m (4yd 1ft) from the side entrance.
- The distance between the floor and the lowest table is 68cm (2ft 3in).
- The distance between the floor and the highest table is 68cm (2ft 3in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is main meals and snacks.
Level Change (Mayoral Parlour)
- There are steps to access this area / service.
- The steps are located at the entrance to the parlour.
- There is / are 2 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The step(s) is/are clearly marked.
- The steps are medium.
- There is a standard and / or platform lift to access this service.
Lift
- There is a lift for public use.
- The lift is located along the main corridor.
- The lift is a platform lift.
- The floors which are accessible by this lift are G-1-Mayor Parlour.
- The lift is 11m (12yd) from rear entrance.
- The clear door width is 85cm (2ft 9in).
- The dimensions of the lift are 100cm x 150cm (3ft 3in x 4ft 11in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Accessible Toilet (Ground Floor)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 12m (13yd) from the side entrance.
- The accessible toilet is located next to the stairs.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
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Comments
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- There is a similar adapted toilet on the first floor with a lateral transfer space on the left (80cm) and the door opens both ways.
Additional Info
- Staff do not receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.