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Devonport Guildhall

Ker Street, Plymouth, Devon, PL1 4EL

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Access Guide

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Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Plymouth.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Plymouth.

COVID-19 Information

  • Due to the current circumstances this venue is temporarily closed.

Opening Times (Column Bakehouse)

  • Monday 09:00 - 15:00.
  • Tuesday 09:00 - 15:00.
  • Wednesday 09:00 - 15:00.
  • Thursday 09:00 - 15:00.
  • Friday 09:00 - 15:00.
  • Saturday 09:00 - 15:00.
  • Sunday Closed.

Opening Times (Guildhall)

  • Monday 09:00 - 17:00..
  • Tuesday 09:00 - 17:00..
  • Wednesday 09:00 - 17:00..
  • Thursday 09:00 - 17:00..
  • Friday 09:00 - 17:00..
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • The Guildhall is sometimes open in the evenings and at weekends depending on events..

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Ker Street.
    • The car park is located all around the venue.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 105cm (3ft 5in) wide.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located just beyond the entrance.
  • There is / are 8 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on both sides.

Outside Access (Side Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 94cm (3ft 1in) wide.

Level Change (Side Entrance)

  • There are steps to access this area / service.
  • The steps are located after the entrance.
  • There is / are 4 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Level Change (Main Hall)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading into the main hall.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Lift (Side Entrance)

  • The lift is located next to the side entrance.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is 1m (3ft 3in) from side entrance.
  • The clear door width is 85cm (2ft 9in).
  • The dimensions of the lift are 85cm x 130cm (2ft 9in x 4ft 3in).
  • There are separate entry and exit doors in the lift.

Outside Access (Rear Entrance)

  • This information is for the entrance located at the rear of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 135cm (4ft 5in) wide.

Level Change (Rear Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located just after the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played in the cafe.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Eating and Drinking

  • The following information is for the cafĂ©.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 4m (4yd 1ft) from the side entrance.
  • The distance between the floor and the lowest table is 68cm (2ft 3in).
  • The distance between the floor and the highest table is 68cm (2ft 3in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is main meals and snacks.

Level Change (Mayoral Parlour)

  • There are steps to access this area / service.
  • The steps are located at the entrance to the parlour.
  • There is / are 2 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are medium.
  • There is a standard and / or platform lift to access this service.

Lift

  • There is a lift for public use.
  • The lift is located along the main corridor.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G-1-Mayor Parlour.
  • The lift is 11m (12yd) from rear entrance.
  • The clear door width is 85cm (2ft 9in).
  • The dimensions of the lift are 100cm x 150cm (3ft 3in x 4ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Accessible Toilet (Ground Floor)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 12m (13yd) from the side entrance.
    • The accessible toilet is located next to the stairs.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.
  • Comments View
    • There is a similar adapted toilet on the first floor with a lateral transfer space on the left (80cm) and the door opens both ways.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.