Access Guide
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Plymouth.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Plymouth.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- There are 10 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 340cm x 520cm (11ft 2in x 17ft 1in).
- The nearest designated bay is 40m (44yd) from the car park entrance.
- The furthest designated bay is 85m (93yd) from the car park entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Car Park Entrance)
- This information is for the entrance located to the side of the building.
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 185cm (6ft 1in) wide.
Outside Access (Pedestrian Entrance)
- This information is for the entrance located to the side of the building.
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 185cm (6ft 1in) wide.
Reception
- The reception desk is 10m (32ft 10in) from the car park entrance.
- The desk is 10m (32ft 10in) from the car park entrance .
- There is level access to reception from the entrance.
- The reception desk is low height.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are medium.
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Comments
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- Motorised scooters cannot be taken on to the bus.
Bus Station
- The station is staffed.
- There are generally 1 member(s) of staff on duty.
- The station is not staffed between 17:15 to 06:15.
- There is not an office to obtain help (other than the ticket office).
- There are 1 stands / bays.
- The bus companies operating within this station are First Devon and Cornwall and City Bus.
- There is not a taxi rank at the station.
- There is not a wheelchair for patrons to borrow.
- Shops and services within the station include vending machines.
Bus Station Stand
- Stand / Bay number(s) 1.
- The stands which have level access are 1.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the car park entrance.
- This accessible toilet is located to the left as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 235cm x 250cm (7ft 9in x 8ft 2in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 150cm (4ft 11in).
- There is a dropdown rail, however it is not on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm (3ft 7in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Accessible Shower
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the accessible toilet.
- The facilities available in the accessible shower(s) include; handrails and a flip-down seat.
- The height of the seat is 49cm (1ft 7in).
- There is level access to the services from the accessible shower facilities.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located to the left as you enter.
- The female and male toilets are 5m (16ft 5in) from the car park entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located to the left as you enter.
- The height of the baby change table once extended is 87cm (2ft 10in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.