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Hamoaze House

Mount Wise, Devonport, Plymouth, Devon, PL1 4JQ

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Access Guide

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Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Plymouth.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Plymouth.

COVID-19 Information

  • Due to the current circumstances this venue is temporarily closed to the public.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday 09:00 - 17:00.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • There are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 135cm (4ft 5in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 135cm (4ft 5in).

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located at the first set of doors.
  • There is / are 2 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Outside Access (Side Entrance)

  • This information is for the entrance located along the side of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 115cm (3ft 9in) wide.

Level Change (Side Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located just beyond the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Outside Access (Nursery Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 170cm (5ft 7in) wide.

Level Change (Nursery Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located just beyond the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 2 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Level Change (Nursery - Main Hall)

  • There are steps to access this area / service.
  • The steps are located along the corridor.
  • There is / are 6 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • There is a standard and / or platform lift to access this service.
  • Comments View
    • There are also a set of steps after the main hall leading down to the nursery.

Reception

  • The reception desk is 1m (3ft 3in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are bright.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played depending on events.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the lower ground floor.
    • The fitness suite is 3m (9ft 10in) from the lift.
    • There is level access to the fitness suite.
  • Fitness Suite (General) View
    • Equipment suitable for mobility or sensory impaired users includes free weights and a multi body station.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG-G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located next to the side entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG-G-1.
  • The lift is approximately 7m (7yd 1ft) from the side entrance.
  • The clear door width is 85cm (2ft 9in).
  • The dimensions of the lift are 92cm x 127cm (3ft x 4ft 2in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Lift (Nursery and Main Hall)

  • There is a lift for public use.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is 18m (20yd) from side entrance.
  • The clear door width is 95cm (3ft 1in).
  • The dimensions of the lift are 95cm x 129cm (3ft 1in x 4ft 3in).
  • There are separate entry and exit doors in the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lighting level in the lift is bright.

Accessible Toilet (Ground Floor)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 2m (6ft 7in) from the nursery lift.
    • The accessible toilet is located along the corridor next to the main hall.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 170cm x 190cm (5ft 7in x 6ft 3in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 115cm (3ft 9in).
    • There is not a dropdown rail.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (0ft 4in) from floor).
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 40cm (1ft 4in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.

Accessible Shower (Ground Floor - Accessible Toilet)

  • Accessible shower facilities are available.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip down seat.
  • The height of the seat is 45cm (1ft 6in).

Accessible Toilet (Lower Ground Floor)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 4m (4yd 1ft) from the lift.
    • This accessible toilet is located next to the fitness suite.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 75cm (2ft 6in).
    • The door is light.
    • The dimensions of the accessible toilet are 200cm x 290cm (6ft 7in x 9ft 6in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail, however it is not on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 40cm (1ft 4in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Level Change (Accessible Toilet - Lower Ground Floor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located at the entrance to the toilet.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

Accessible Shower (Lower Ground Floor)

  • Accessible shower facilities are available.
  • The showers are located in the adapted toilet.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
  • The height of the seat is 46cm (1ft 6in).
  • There is level access to the services from the shower facilities.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.