Access Guide
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Plymstock.
- The venue is in a pedestrian area.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Plymouth.
Opening Hours
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park type is open air/surface.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 490cm x 330cm (16ft 1in x 10ft 10in).
- The nearest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the venue.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 180cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 180cm.
Counter (Chemist)
- The counter is 200m (218yd 2ft) from the main entrance.
- There is level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 98cm (3ft 3in).
- There is not a lowered section.
- There is not a hearing assistance system.
- Lighting levels are bright.
-
Comments
View
- There is a small waiting area with fixed seating.
- There is also a private consultation room available for customers.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Eating and Drinking (Café)
- The following information is for the café.
- The café is located to the far right of the venue.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the café entrance.
- The distance between the floor and the lowest table is 76cm (2ft 6in).
- The distance between the floor and the highest table is 85cm (2ft 9in).
- The standard height for tables is 76cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
-
Comments
View
- At the entrance to the café there is a touch screen ordering point.
- There is a microwave available for heating baby food.
Changing Places
-
Location and access
View
- The facility is located to the right as you enter the main entrance.
- The facility is approximately 20m (21yd 2ft) from the main entrance.
- There is level access to the facility.
-
Dimensions and features
View
- You do need a key for the facility.
- It is a radar key.
- The key can be obtained from any member of staff.
- The door opens outwards.
- The width of the door is 98cm (3ft 3in).
- The dimensions of the facility are 280cm x 350cm (9ft 2in x 11ft 6in).
- The facility changing bench height is fixed.
- The facility changing bench is wall mounted.
- The length of the facility changing bench is 160cm (5ft 3in).
- The facility hoist is powered overhead.
- The overhead hoist covers the changing bench.
- The sling is attached to the hoist by hook and loop.
- The facility toilet has a transfer space on one side only.
- The transfer space on the right as you face the toilet is 180cm (5ft 11in).
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall mounted grab rails are on both sides.
- Dropdown rails are provided for the toilet.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- The type of wash basin is fixed.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- Disposal facilities are available.
- A privacy screen is available.
- Wide tear off paper roll is available.
- The facility has not got a non-slip floor.
- A functioning emergency alarm is available.
-
Comments
View
- There are baby change facilities located within the room.
- The dropdown changing bench is at a height of 91cm.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located to the right as you enter the main entrance.
- The female and male toilets are approximately 15m (16yd 1ft) from the the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
-
Comments
View
- Wheelchairs are available to borrow.