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Morrisons

Billacombe Road, Plymstock, Plymouth, Devon, PL9 7BH

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Access Guide

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Opening Times

  • Monday 06:00 - 23:00.
  • Tuesday 06:00 - 23:00.
  • Wednesday 06:00 - 23:00.
  • Thursday 06:00 - 23:00.
  • Friday 06:00 - 23:00.
  • Saturday 06:00 - 23:00.
  • Sunday 11:00 - 17:00.

Location

  • The venue is situated outside the centre of the city.
  • This venue is situated in Plymstock.
  • The venue is in a pedestrian area.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Plymouth.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 490cm x 330cm (16ft 1in x 10ft 10in).
    • The nearest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.

Counter (Chemist)

  • The counter is 200m (218yd 2ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 98cm (3ft 3in).
  • There is not a lowered section.
  • There is not a hearing assistance system.
  • Lighting levels are bright.
  • Comments View
    • There is a small waiting area with fixed seating.
    • There is also a private consultation room available for customers.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.

Eating and Drinking (Café)

  • The following information is for the café.
  • The café is located to the far right of the venue.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the café entrance.
  • The distance between the floor and the lowest table is 76cm (2ft 6in).
  • The distance between the floor and the highest table is 85cm (2ft 9in).
  • The standard height for tables is 76cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • At the entrance to the café there is a touch screen ordering point.
    • There is a microwave available for heating baby food.

Changing Places

  • Location and access View
    • The facility is located to the right as you enter the main entrance.
    • The facility is approximately 20m (21yd 2ft) from the main entrance.
    • There is level access to the facility.
  • Dimensions and features View
    • You do need a key for the facility.
    • It is a radar key.
    • The key can be obtained from any member of staff.
    • The door opens outwards.
    • The width of the door is 98cm (3ft 3in).
    • The dimensions of the facility are 280cm x 350cm (9ft 2in x 11ft 6in).
    • The facility changing bench height is fixed.
    • The facility changing bench is wall mounted.
    • The length of the facility changing bench is 160cm (5ft 3in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers the changing bench.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is corner.
    • The transfer space on the right as you face the toilet is 180cm (5ft 11in).
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Dropdown rails are provided for the toilet.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • The type of wash basin is fixed.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • Disposal facilities are available.
    • A privacy screen is available.
    • Wide tear off paper roll is available.
    • The facility has not got a non-slip floor.
    • A functioning emergency alarm is available.
  • Comments View
    • There are baby change facilities located within the room.
    • The dropdown changing bench is at a height of 91cm.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.