Access Guide
2020 Changes
- AccessAble are aware that there have been changes to this Access Guide, which includes the information of the football’s ground refurbishment. Our surveyors will revisit the venue to update the information as soon as possible, subject to Government restrictions.
Introduction
- Please be aware that this access guide was surveyed on a ‘non-match’ day, and that disabled supporters have advised us that on a busy match day/night the access experience can vary. We would encourage you to fully research this with the club concerned before attending a fixture.
- If you require further information or would like to know more please visit the PADSA Plymouth Argyle Disabled Supporters Association website at:.
- www.padsa.co.uk/.
- .
Location
- The venue is situated within the centre of the city.
- This venue is situated in Plymouth.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Plymouth.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
-
Comments
View
- Opening times at weekends depend on matches.
- The venue is open on match days 09:00-17:30.
- Non match days it is open 10:00-15:00 Saturdays..
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park type is open air/surface.
- There are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- The patron does have to cross a road.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Home)
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 450cm (14ft 9in) wide.
Outside Access (Away)
- There is level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 220cm (7ft 3in) wide.
Inside Access (Home)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Lift
- There is a lift for public use.
- The lift is located by outside access home stand.
- The lift is a platform lift.
- The floors which are accessible by this lift are G, 1.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 2m (2yd 7in) from the entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 113cm x 140cm (3ft 8in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Inside Access (Away)
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are medium.
Sports Ground
-
Non-Segregated Seating
View
- Home and Away wheelchair users have separate seating areas.
- Wheelchair users have a designated accessible seating area.
- There is level access to the designated seating area.
- There is not access by lift.
- Wheelchair seating is located at the top of the lower mayflower stand.
- The view from this area is good.
- A companion can sit beside / near you.
- Accessible toilets are available.
- The closest accessible toilet to the seating area is 25m (27yd 1ft).
- There is an audio description service.
- The audio description equipment is dedicated soccer site commentary.
- A deposit is not required for the system.
- Staff are trained to use the system.
-
Home Support Seating
View
- Wheelchair users have a designated accessible seating area.
- There is level access to the designated seating area.
- Wheelchair seating is located in home sections of the ground, up lev of temp.
- The view from this area is good.
- A companion can sit beside / near you.
- Accessible toilets are available.
- The closest accessible toilet to the seating area is 5m (2in).
-
Away Support Seating
View
- Wheelchair users have a designated accessible seating area.
- There is level access to the designated seating area.
- The view from this area is good.
- A companion can sit beside / near you.
- Accessible toilets are available.
- The closest accessible toilet to the seating area is 25m (27yd 1ft).
-
Comments
View
- Photographs 1-6 show the accessible bay area.
Toilet with Adaptations
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 170cm x 210cm (5ft 7in x 6ft 11in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 132cm (4ft 4in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
-
Comments
View
- There are 8 accessible toilets in total dotted around the stadium.
- Baby change facilities are located within the venue.
- The baby change facilities are located within the adapted toilet.
- The height of the baby change table once extended is 88cm (2ft 10in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located throughout the venue.
- The female and male toilets are 16m (17yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not normally on duty.