Access Guide
Location
- The venue is situated within the centre of the city.
- This venue is situated in Plymouth.
- There is a bus stop within 150m (164yds) of the venue.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Plymouth.
COVID-19 Information
- There are external queuing points.
- The external queuing points are clearly marked/signed.
- There are separate doors for entering and exiting.
- There is not a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are hand held.
- Hand sanitisers are available inside the venue.
- There is a limited number of people allowed inside.
- There is a Track and Trace system in place.
- There is a one-way system throughout.
- The one-way system is clearly marked/signed.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at tills/counters.
- The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
- For more information on the 'We're Good to Go' Industry Standard please click here.
Opening Times (Summer Opening Times)
- Monday 09:00 - 17:00..
- Tuesday 09:00 - 17:00..
- Wednesday 09:00 - 17:00..
- Thursday 09:00 - 17:00..
- Friday 09:00 - 17:00..
- Saturday 09:00 - 17:00..
- Sunday 10:00 - 16:00..
Opening Times (Winter Opening Times)
- Monday 09:00 - 17:00..
- Tuesday 09:00 - 17:00..
- Wednesday 09:00 - 17:00..
- Thursday 09:00 - 17:00..
- Friday 09:00 - 17:00..
- Saturday 10:00 - 16:00..
- Sunday Closed.
Parking
- The venue does not have its own car park.
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Public Car Parks.
View
- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details.
View
- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located in Southside Street.
- There is not a designated drop off point.
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Comments
View
- The photograph shows the on street parking.
Outside Access (Main Entrance)
- This information is for the entrance located at the far end of the building.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 136cm (4ft 6in) wide.
Level Change (Main Entrance)
- There are steps to access this area / service.
- The steps are located in the doorway.
- There is / are 1 step(s) to the area / service.
- The steps are clearly marked.
- The steps are shallow.
Reception
- The reception desk is 4m (13ft 1in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk has a lowered section.
- Lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are bright.
- Customers cannot charge scooters or wheelchairs at the venue.
Accessible Toilet
- Accessible toilet facilities are not available.
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Comments
View
- The nearest accessible and standard toilets are situated in a WC block opposite the building.
- RADAR keys can be purchased from the centre.
Additional Info
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.