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Astor House

163 Notte Street, Plymouth, Devon, PL1 2AQ

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Access Guide

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Introduction

  • Services / facilities within the building include self catered student accommodation.
  • Comments View
    • Astor House is divided into two Blocks (A and B Blocks), which have a combined total of seven Cores.
    • Each Core has it's own entrance, lift and stairs.

Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Plymouth.
  • The nearest mainline station is Plymouth.
  • There is not a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is in the central area between the two blocks.
    • The car park type is open air/surface.
    • There is/are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is block paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
  • Comments View
    • Parking here is for staff and Blue Badge holding residents and visitors only.

Outside Access (Reception Entrance)

  • This information is for the entrance located on the left hand side of the central area as you enter from Notte Street.
  • There is not level access into the venue.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 142cm (4ft 8in) wide.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • There is an identical entrance opposite this, leading into the common room / launderette.

Level Change (Reception Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Reception

  • The desk is 7m (7yd 1ft) from the reception entrance.
  • There is level access to reception from the entrance.
  • The lighting levels are bright.
  • The reception desk is high.
  • The desk has a lowered section.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are not trained to use the system.
  • Comments View
    • The reception area also contains the post boxes for all residents.

Outside Access (Gates Leading To The Blocks)

  • This information is for the entrance located either side of the central area.
  • There is not level access into the venue.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 122cm (4ft) wide.

Level Change (Gates Leading To The Blocks)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the gates.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Outside Access (Core E Entrance)

  • This information is for the entrance located just inside the Block A courtyard.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 79cm (2ft 7in) wide.

Level Change (Core E Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading down from the central area to the Block A Courtyard.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.

Inside Access

  • There is level access to the service.
  • The lighting levels are varied.
  • Comments View
    • Photographs 1 and 2 show the common room, located on the ground floor of Block B.
    • Photographs 3 and 4 show the launderette, located at the rear of the common room.
    • It has accessible washers and dryers.
    • Photographs 5 and 6 show the Sky Lounge common room, located on the ninth floor of Core A, in Block B.
    • Both common rooms are available for all residents to use.

Other Floors (Core E)

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3-4-5-6-7.
    • There are 15+ steps between floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • There are similar stairs in all other Cores.

Lift (Core E)

  • There is a lift for public use.
  • The lift is located to the left as you enter, past the stairs.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-4-5-6-7.
  • The lift is 7m (7yd 1ft) from the Core E entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 107cm x 149cm (3ft 6in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within reach for a wheelchair user.
  • The lighting level in the lift is medium.

Accommodation

  • Location of Accessible Accommodation View
    • The establishment provides 5 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
    • This information refers to rooms in shared flats.
    • The accessible facilities are located in Block A, Core E and Flats 3, 5, 7, 9 and 11.
    • There is level access from an accessible entrance.
    • The room number viewed was 3.2.
    • The width of the door to the room is 86cm (2ft 10in).
    • The dimensions of the clear floor space are 270cm x 200cm (8ft 10in x 6ft 7in).
    • The bed is 49cm (1ft 7in) high.
    • The measurement between the bed base and floor is 0cm ().
    • Light switches are within 120cm (4ft) from floor level.
    • There is not a functional emergency alarm in the room.
    • No emergency alarm is fitted in the room.
    • Other accessible facilities available in the bedroom are height adjustable sinks, hobs and surfaces, and accesible ovens, in the shared kitchens.
    • Assistance dogs are welcome to stay with residents in accessible accommodation.
  • Accessible Bathroom View
    • The information relates to the ensuite.
    • The dimensions of the bathroom are 205cm x 188cm (6ft 9in x 6ft 2in).
    • The door opens outwards.
    • The width of the door to the bathroom is 87cm (2ft 10in).
    • The door weight is light.
    • There is a functional emergency alarm in the bathroom.
    • The door is locked by a (no lock).
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a toilet roll holder.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The height of the sink is 74cm (2ft 5in).
    • There is a mixer tap.
    • The tap type is lever.
    • There is a lateral transfer space.
    • The measurement of lateral transfer space is 135cm (4ft 5in).
    • As you face the toilet pan the transfer space is on the right.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are available.
    • As you face the toilet pan the wall mounted grab rails are on both sides.
    • There are mirrors.
    • The mirrors are placed at a lower level or at an angle for ease of use.
    • Disposal facilities are not available.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The type of shower controls used are lever.
    • The shower seat is flip down.
    • The shower seat height is 48cm (1ft 7in).
    • There are handrails available.
  • Colour contrast and lighting in accessible rooms View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between external ensuite / bathroom door and wall is good.
    • The lighting levels are medium.
  • Colour contrast and lighting in accessible bathroom View
    • The colour contrast between the internal bathroom door and wall is good.
    • The colour contrast between the walls and floor in the bathroom is good.
    • The colour contrast between the drop down rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels are medium.
  • Auxiliary Aids - General View
    • Some of the rooms have auxiliary aids for people with sensory impairments.
    • Flashing alarms and Vibrating pillows is available.
    • Flashing fire alarms are in rooms.
    • Vibrating fire alarms are available on request.
    • The accommodation does not provide any other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with residents in standard rooms.

Accommodation

  • Location of Accessible Accommodation View
    • This information refers to the Studio Flat.
    • The accessible facilities are located in Block A, Core E, floor 7.
    • There is level access from an accessible entrance.
    • This is by lift.
    • The room number viewed was 7.15.
    • The width of the door to the room is 87cm (2ft 10in).
    • The dimensions of the clear floor space are 250cm x 230cm (8ft 2in x 7ft 7in).
    • The bed is 50cm (1ft 8in) high.
    • The measurement between the bed base and floor is 0cm ().
    • Light switches are within 120cm (4ft) from floor level.
    • There is not a functional emergency alarm in the room.
    • No emergency alarm is fitted in the room.
    • Other accessible facilities available in the bedroom are a height adustable sink, hob and surface in the kitchen area.
    • Assistance dogs are welcome to stay with residents in accessible accommodation.
  • Accessible Bathroom View
    • The information relates to the ensuite.
    • The dimensions of the bathroom are 195cm x 270cm (6ft 5in x 8ft 10in).
    • The door opens outwards.
    • The width of the door to the bathroom is 87cm (2ft 10in).
    • The door weight is light.
    • There is a functional emergency alarm in the bathroom.
    • The door is locked by a (no lock).
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a toilet roll holder.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The height of the sink is 73cm (2ft 5in).
    • There is a mixer tap.
    • The tap type is lever.
    • There is a lateral transfer space.
    • The measurement of lateral transfer space is 200cm (6ft 7in).
    • As you face the toilet pan the transfer space is on the right.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are available.
    • As you face the toilet pan the wall mounted grab rails are on both sides.
    • There are mirrors.
    • The mirrors are placed at a lower level or at an angle for ease of use.
    • Disposal facilities are not available.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The type of shower controls used are lever.
    • The shower seat is flip down.
    • The shower seat height is 49cm (1ft 7in).
    • There are handrails available.
  • Colour contrast and lighting in accessible rooms View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between external ensuite / bathroom door and wall is good.
    • The lighting levels are medium.
  • Colour contrast and lighting in accessible bathroom View
    • The colour contrast between the internal bathroom door and wall is good.
    • The colour contrast between the walls and floor in the bathroom is good.
    • The colour contrast between the drop down rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels are medium.
  • Auxiliary Aids - General View
    • Some of the rooms have auxiliary aids for people with sensory impairments.
    • Flashing alarms and Vibrating pillows is available.
    • Flashing fire alarms are in rooms.
    • Vibrating fire alarms are available on request.
    • The accommodation does not provide any other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with residents in standard rooms.
    • There are 1 accessible rooms with wheel in showers.
  • Ground Floor Rooms View
    • Ground floor rooms do have level access.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors can be accessed by lift.
    • There is level access to standard rooms on other floors.
    • Adjoining rooms are not available.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is no additional signage on or near the toilet door.
    • The accessible toilet is 5m (5yd 1ft) from the Core A lift.
    • The accessible toilet is located in the Sky Lounge, on the ninth floor of Core A.
    • There is level access to the accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 164cm x 270cm (5ft 5in x 8ft 10in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 78cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are not mirrors.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 110cm (3ft 7in) high.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.