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Queen Mary University of London, Mile End Road, London, E1 4NS

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Access Guide

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Introduction

  • Level 0 - Administration and Student Services, Lecture Theatre and Teaching Rooms
    Level 1 - Learning Resource Centre and Teaching Rooms
    Level 2 - Teaching Room
    Level 3 - Teaching Room
    Level 4 - Postgraduate Lounge.

Getting Here

  • By Road View
    • The Mile End campus is located just off the Mile End Road / A11. This road links the City of London with the A12. The A12 then links to the North Circular Road (and the A11 off that) and the M25.
    • There are Blue Badge bays located throughout the campus, which can be used by anyone with a valid Blue Badge. Car parking is available on campus for staff permit holders. Temporary permits are available for visitors and contractors by prior arrangement.
  • By Bus View
    • The campus can be accessed via bus 25 (Oxford Circus to Ilford), 205 (Paddington Station to Bow Church DLR Station) and 339 (Shadwell Station to Leytonstone Station).
  • By Train View
    • The nearest railway stations are Liverpool Street Station and Fenchurch Street Station. However, all of the London Terminal stations are within reach of the campus using public transport.
  • By Underground View
    • The campus is located between Mile End (on the Hammersmith and City, District and Central lines) and Stepney Green (on the Hammersmith and City and District lines) underground stations.
  • Useful Links View

Useful Information

Building Parking

  • The building does not have its own dedicated parking.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building, on Mile End Road.
    • There is step free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 162cm (5ft 4in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 162cm (5ft 4in).
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • The key fob pad is located between the doors.

Reception (Main Reception)

  • The main reception is located to the left of the main entrance as you enter.
  • The desk is 11m (12yd 1in) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low counter.
  • The desk is staffed.
  • There is not a hearing assistance system.

Getting Around

  • Access View
    • There is step free access throughout the building via lift(s).
    • There are not doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written and pictorial directional signage at key points of circulation routes.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does play background music.
    • Music is played within The Kitchen.
    • There is not a hearing assistance system.
  • Comments View
    • The last of the photographs show the level access lecture theatre, which has moveable seating to allow for wheelchair users.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are 0-1-2-3-4.
    • The stairs are located to the right, opposite the reception desk.
    • The stairs are approximately 10m from the main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located opposite The Kitchen.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0-1-2-3-4.
  • Wall mounted information boards are not provided at lift landings.
  • There are manual, heavy, double doors to access the lift lobby on the ground floor.
  • The lift is approximately 5m (5yd 1ft) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 110cm x 130cm (3ft 7in x 4ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.
  • Comments View
    • There are two lifts that are numbered 3 and 4.
    • A key fob required to access the lift lobby.

Lecture Theatre(s) (0.14)

  • Directional and locational signage for the lecture theatre(s) is not available in upper and lower case lettering that is clearly visible.
  • The corridor outside the lecture theatre(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access into the lecture theatre(s).
  • The door opening width(s) is/are 75cm+ for the lecture theatre(s).
  • The door(s) for the lecture theatre(s) is/are not push pad activated.
  • There are not designated spaces for wheelchair users within the lecture theatre(s).
  • There is space for an assistance dog.
  • There is step free access to the speaker's area at the front of the lecture theatre(s).
  • There is not staggered seating within the lecture theatre(s).
  • There is not a hearing assistance system for the lecture theatre(s).
  • There is not a visual fire alarm beacon in the lecture theatre(s).
  • There is not fixed furniture within the lecture theatre(s).
  • There is sufficient space for a wheelchair user to manoeuvre within the lecture theatre(s).
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the lecture theatre(s).
  • Floor coverings in the lecture theatre(s) are even with no trip hazards.
  • Comments View
    • The lecture theatre is level access throughout, with moveable seating that have a fold down arm which is used as a desk.

Eating and Drinking (The Kitchen)

  • The following information is for the refectory.
  • Full table service is available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 3m (3yd 10in) from the ground floor entrance.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 104cm (3ft 5in).
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals, hot and cold drinks and snacks.
  • Opening Times View
    • Monday 09:30 - 16:00.
    • Tuesday 09:30 - 16:00.
    • Wednesday 09:30 - 16:00.
    • Thursday 09:30 - 16:00.
    • Friday 09:30 - 16:00.
    • Saturday Closed.
    • Sunday Closed.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 26m (28yd 1ft) from the main entrance.
    • The accessible toilet is located on the ground floor.
    • There are additional accessible toilets located in the stairwell on levels 1, 2, 3 and 4 which also have the transfer space on the right.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the reception desk.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 200cm x 250cm (6ft 7in x 8ft 2in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 180cm (5ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Accessible Shower

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located within the ground floor accessible toilet.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip down seat.
  • The height of the seat is 47cm (1ft 7in).
  • There is level access to the services from the accessible shower facilities.

Standard Toilet(s)

  • Location of Standard Toilet(s) View
    • There are male and female standard toilets facilities on the ground floor, the first floor, the second floor, the third floor and the fourth floor.
  • Standard Toilet Surveyed View
    • A male standard toilet was surveyed.
    • The toilet surveyed is located on the ground floor.
    • There is a female standard toilet in the same location.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 26m from the main entrance.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are good.