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Student Guidance Centre

Queen's University Belfast , 1-7 University Terrace, Belfast, BT9 6BD

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Access Guide

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Introduction

  • Services / facilities within the building include Student Information reception, Student Finance Office, International Student Support and a number of bookable meeting rooms and offices.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Rooms and Spaces Links

Getting Here

  • By Road View
    • This venue is located opposite the main campus area across University Road. The main campus area is located to the south of Belfast City Centre.
    • There are marked Blue Badge Bays outside this venue and unmarked on street parking along Elmwood Avenue. Parking for the main university area can be found off Botanic Avenue and is situated next to the McClay Library and to the rear of the Administration Building. This car park is for permit holders only.
  • By Bus View
    • There are bus stops located near the main university area on University Road which serve routes 8a, 8b, 8c, 8d, 13, 22a, 93, 209, 238, 251u, 261, 273, 522, 524, 524a. There is also one on College Green which serves routes 7a, 7b, 7c, 7d, 29, 29c, 652.
  • By Train View
    • Botanic Train Station is located just to the north of the main university area, approximately 0.4 miles from the main university area.
  • Useful Links View

Useful Information

  • To see more information on Disability Services please click here (opens new tab).
  • Telephone Number: 028 9097 5251.
  • Email: disability.office@qub.ac.uk.
  • The Disability Services offers support in a wide range of issues, as well as offering help in obtaining the DSA (Disabled Students Allowance).
  • To see more information on Asperger’s Social and Support Group at Queen’s please click here (opens new tab).
  • The group meets at least once a month during term-time, usually in the Student Guidance Centre. It allows students to develop friendships, discuss any difficulties which they may experience at university and receive support both from their peers and the group facilitators (two Disability Officers). The group meets in a safe, secure environment where members feel comfortable and accepted. Group activities vary and depend on members’ interests, e.g. watching a film, visiting the Ulster Museum and the Linen Hall Library, going out for lunch, as well as workshops on healthy eating and stress management.
  • To see more information on University Health Service please click here (opens new tab).
  • Telephone Number: 028 90 664634.
  • Students are entitled to medical services at the University Health Centre.
  • To see more information on Disability Research Network please click here (opens new tab).
  • Telephone Number: 028 9097 5117.
  • Email: ssesw@qub.ac.uk.
  • The Disability Research Network is a new multi-disciplinary initiative aimed at enhancing collaboration between academics, policymakers, practitioners and community and voluntary sector organisations with an interest in disability studies and research. It provides a unique opportunity for members to share knowledge and disseminate the growing body of disability research being carried out in Northern Ireland, stimulate debate about disability issues and develop collaborative partnerships for future disability research and further development of disability policy and practice.

Building Parking

  • The building does not have its own dedicated parking.
  • Site/Campus Car Parks View
    • There is not a site/campus car park within approximately 200m.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking View
    • Clearly signed and/or marked on street Blue Badge parking bays are available (within approximately 50m of the building).
    • The on street Blue Badge parking bay(s) is/are located on University Terrace.
    • Clearly signed and / or standard marked parking bays are not available.
  • Drop Off Point View
    • There is not a designated drop off point.
  • Comments View
    • The closest on street parking is on Elmwood Avenue.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the building off University Crescent.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are push pad activated.
    • The door(s) is / are single (with a locked extension leaf).
    • The width of the door opening is 105cm (3ft 5in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is steep.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does not have handrails.

Getting Around

  • Access View
    • There is step free access throughout the building via lift(s).
    • There are doors in corridors which have to be opened manually.
  • Getting Around View
    • There is not clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are varied.
    • This building does play background music.
    • Music is played in the main areas of both floors.
    • There is not a hearing assistance system.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1 and 2.
    • The stairs are located to the right as you enter.
    • The stairs are approximately 21m from the main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located to the right as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1 and 2.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 20m (21yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 135cm x 140cm (4ft 5in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is low.

Reception (Student Information)

  • Student Information is located on the first floor to the right as you exit the lifts.
  • The desk is 16m (17yd 1ft) from the lifts.
  • Clear signage for the reception area is visible from the lift.
  • There is step free access to this reception area, via lift.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is low (76cm or lower).
  • There is a clear knee recess beneath the low counter.
  • The desk is staffed.
  • There is not a hearing assistance system.

Reception (Student Finance)

  • Student Finance is located at the rear right of the first floor, to the right as you exit the lifts.
  • The desk is 38m (41yd 1ft) from the lift.
  • Clear signage for the reception area is visible from the lift.
  • There is step free access to this reception area, via lift.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is high (110cm+).
  • There is not a low section of the counter (76cm or below) available.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Opening Times View
    • Monday 09:00 - 16:30.
    • Tuesday 09:00 - 16:30.
    • Wednesday 09:00 - 16:30.
    • Thursday 09:00 - 16:30.
    • Friday 09:00 - 16:00.
    • Saturday Closed.
    • Sunday Closed.

Reception (International Student Support)

  • International Student Support is located on the first floor to the right as you exit the lift, opposite the Student Information reception.
  • The desk is 21m (22yd 2ft) from the lift.
  • Clear signage for the reception area is visible from the lift.
  • There is step free access to this reception area, via lift.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low counter.
  • The desk is staffed.
  • There is not a hearing assistance system.
  • Opening Times View
    • Monday 09:00 - 17:00.
    • Tuesday 09:00 - 17:00.
    • Wednesday 09:00 - 17:00.
    • Thursday 09:00 - 17:00.
    • Friday 09:00 - 17:00.
    • Saturday Closed.
    • Sunday Closed.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 24m (26yd 9in) from the main entrance.
    • This accessible toilet is located to the rear right of the ground floor.
    • There is a similar facility with a transfer space on the left, located on the first floor, near the right hand corner of the building. This toilet also contains a baby change unit. There is a similar facility within the second floor staff offices.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 102cm (3ft 4in).
    • The door is light.
    • The dimensions of the accessible toilet are 172cm x 256cm (5ft 8in x 8ft 5in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is fair.
    • The contrast between the external door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There is an automatic hoist located in the ground floor accessible toilet, shown in photographs 1 and 4.
    • There is a baby change unit in the ground floor accessible toilet which is 104cm high when fully extended.
    • There is a baby change unit in the first floor accessible toilet which is 90cm high when fully extended.

Standard Toilet(s)

  • Location of Standard Toilet(s) View
    • There are male and female standard toilets facilities on the ground floor and the first floor.
  • Standard Toilet Surveyed View
    • A male standard toilet was surveyed.
    • The toilet surveyed is located rear left hand corner of the ground floor.
    • There is a female standard toilet in the same location.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 27m from the main entrance.
    • There is a/are cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • There are horizontal grab rails on both sides of the seat.
    • Lighting levels in the standard toilet surveyed are good.