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Food and Drink - Westside Concourse

Resorts World Arena, NEC, Perimeter Road, Birmingham, West Midlands, B40 1NT

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Access Guide

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Eating and Drinking (Stowford Press Cider)

  • The following information is for the bar.
  • The bar is located to the left of the Westside Concourse.
  • There is step-free access to the bar.
  • Food and/or drinks are ordered from the service counter.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is a lowered section of the counter.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is not a hearing assistance system.
  • Background music varies according to the function/event.
  • Plastic/takeaway cups are available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The lighting levels are good.

Eating and Drinking (Electric Avenue)

  • The following information is for the bar.
  • The bar is located to the right of the Westside Concourse.
  • There is step-free access to the bar.
  • Food and/or drinks are ordered from the service counter.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is a lowered section of the counter.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is not a hearing assistance system.
  • Background music varies according to the function/event.
  • Plastic/takeaway cups are available.
  • Drinking straws are available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The lighting levels are good.

Eating and Drinking (Sugar Rush, Peaky Blinder Bar and Sparkly Prosecco)

  • The following information is for the bar.
  • The bar is located to the right of the Westside Concourse.
  • There is step-free access to the bar.
  • Food and/or drinks are ordered from the service counter.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • Background music varies according to the function/event.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Comments View
    • The food and drink counter varies between the Peaky Blinder Bar, Sugar Rush and Sparkly Prosecco depending on the event taking place at the arena.

Eating and Drinking (The Explorer Lounge)

  • Service and Menus View
    • There is a bar where drinks can be ordered.
    • Menu types include; handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • Background music is played at all times.
    • There is a hearing assistance system.
    • The system is a fixed loop.
    • The hearing assistance system is located on the bar counter.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 108cm.
    • The height of the lowered section at the counter is 70cm.
    • There is a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
    • The lighting levels are moderate to good.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 70cm.
    • There are also high tables and bench seats.
    • The surface height of the highest table is 105cm.
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is vinyl.
    • The lighting levels are moderate to good.