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Food and Drink - Westside Concourse

Resorts World Arena, NEC, Perimeter Road, Birmingham, West Midlands, B40 1NT

Access Guide

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Eating and Drinking (Stowford Press Cider)

  • The following information is for the bar.
  • The bar is located to the left of the Westside Concourse.
  • There is step-free access to the bar.
  • Food and/or drinks are ordered from the service counter.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is a lowered section of the counter.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • Background music varies according to the function/event.
  • Plastic/takeaway cups are available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The lighting levels are good.

Eating and Drinking (Electric Avenue)

  • The following information is for the bar.
  • The bar is located to the right of the Westside Concourse.
  • There is step-free access to the bar.
  • Food and/or drinks are ordered from the service counter.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is a lowered section of the counter.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • Background music varies according to the function/event.
  • Plastic/takeaway cups are available.
  • Drinking straws are available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The lighting levels are good.

Eating and Drinking (Sugar Rush)

  • The following information is for the bar.
  • The bar is located to the right of the Westside Concourse.
  • There is step-free access to the bar.
  • Food and/or drinks are ordered from the service counter.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • Background music varies according to the function/event.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Comments View
    • The food and drink counter changes its name and offerings depending on the event taking place at the arena.

Eating and Drinking (The Explorer Lounge)

  • Service and Menus View
    • There is a bar where drinks can be ordered.
    • Menu types include: handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • Background music is played at all times.
    • There is a hearing assistance system .
    • The system is a fixed loop.
    • The hearing assistance system is located on the bar counter.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 108cm.
    • The height of the lowered section at the counter is 70cm.
    • There is a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
    • The lighting levels are moderate to good.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 70cm.
    • The surface height of the highest table is 105cm.
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • There are also high tables and bench seats.
    • The type of flooring in this area is vinyl.
    • The lighting levels are moderate to good.