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Getting to the Resorts World Arena

Resorts World Arena, NEC, Perimeter Road, Birmingham, West Midlands, B40 1NT

Access Guide

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Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • To obtain mobility aids please contact by telephoning 0121 780 4141, then going to extension 46108 or ring us directly on 0121 644 6108. For any visitors who do not pre-book, remaining stock will be issued on a first come first served basis.

Getting Here

  • By Road View
    • Situated on the NEC site, Resorts World Arena is right at the heart of the UK motorway network.
      Sat Nav users can follow B40 1NT and once on site just look for the directional signage to your event.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • Buses are available from Birmingham Coach Station to Birmingham Airport.
      Resorts World Arena is situated a few minutes away.
      Buses are also available from Birmingham Coach Station via Birmingham Moor Street Bus/Rail Interchange.
      The 900 local bus service runs every 20 minutes during the day and takes approximately 30 minutes.
      Buses from Birmingham New Street Station and Solihull Stations are also available.
  • By Train View
    • The nearest Railway Station is Birmingham International.
    • Resorts World Arena is right next to Birmingham International Rail Station.
      If your train doesn’t go there, you can catch a connecting train at Birmingham New Street.
      Trains are regular and take 10-15 mins.
      Buses can be caught at Birmingham Moor Street and Solihull stations.

Parking (S1 Car Park)

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located at the side of the venue.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 500cm (11ft 6in x 16ft 5in).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance, and are available on a first come first served basis. However, the venue encourages customers to pre-pay to save time and money.
  • Paying View
    • There are parking charges for the car park.
    • Payment machines are located Payment machines are located inside the building and outside by Box Office. These are to not be confused with the Resorts World Shopping Complex payment machines.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).
  • Comments View
    • Although all parking spaces within the S1 car park are allocated to Blue Badge holders during events/performances, these are not marked specifically for Blue Badge holders.
    • Please phone the venue on 0121 780 4141 for more information.
    • Parking is available on a first come first served basis.
    • The car park is manned by a member of staff.
    • Additional parking is available throughout the NEC site.

Parking (S3 Car park)

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.
  • Comments View
    • Parking bay dimensions vary throughout the car park.
    • Parking is available on a first come first served basis.
    • The car park is manned by a member of staff.
    • Additional parking is available throughout the NEC site.

Outer Walkway(s)

Outside Access (Main Entrance - Forum Live)

  • Entrance View
    • This information is for the entrance located at the front of the arena.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Resort World Arena'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 178cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 166cm.
    • There are security barriers at this entrance.
    • The minimum width between the security barriers is 83cm.
    • There is a member of staff available for assistance at this entrance.
    • Additional manual double doors are available at the first and second set of doors. These doors open towards you and have a door width of 168cm. There is a member of staff available at this entrance for assistance during events/performances. There are numerous sets of turnstiles situated ahead as you enter the main entrance. The width of the turnstiles is 54cm. Two accessible gates are available either side of the turnstiles. The gates open automatically via a push button. The width of the accessible gates is 95cm. Fixed and handheld ticket scanners are located at the turnstiles. The height of the fixed ticket scanners is 104cm high.

Outside Access (Accessible Entrance - Lakeside Concourse)

  • Entrance View
    • This information is for the entrance located off the outer concourse.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Accessible Entrance'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
    • There is a member of staff available for assistance at this entrance.

Outside Access (Accessible Entrance - Forum Live)

  • Entrance View
    • This information is for the entrance located between the S1 Car Park and Box Office entrance.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 160cm.
    • There is a member of staff available for assistance at this entrance.

Outside Access (Lakeside Hospitality Suite Main Entrance)

  • Entrance View
    • This information is for the entrance located to the side of the venue.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Lakeside Hospitality Entrance'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a member of staff available for assistance at this entrance.
    • There is a slope with a very easy incline.

Related Access Guides (Resorts World Arena)

Related Access Guides (Hospitality)