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Twickenham Shopping Area Guide - London Road to Heath Road

Heath Road, Twickenham, London, TW1 4BZ

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Access Guide

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Introduction

  • This guide and its linked guides, describes the shopping and leisure area of Twickenham in the South West of London.
    This guide describes the area from London Road to Heath Road.
    London Road runs north/south and then becomes King Street which joins onto Heath Road.
    King Street and Heath Road run east/west.
    The route for the Twickenham shopping area is approximately 740m (0.45 miles) long and will take approximately 10 minutes to walk.
    The Twickenham shopping area is generally level or with slight slopes.
    Potential hazards include: A-board signs, parked cycles on the pavement and uncontrolled crossing points at side roads.

Getting Here

  • By Car
  • The A316 connects with London Road to the north and to the west it connects to Heath Road.
  • The A305 Richmond Road to the east connects London Road and King Street to Heath Road.
  • Parking
  • There is limited standard on-street parking throughout.
  • Along Queens Road there is one Blue Badge bay.
  • By Bus
  • There are bus stops on either side of the High Street which serve many routes to the surrounding areas.
  • By Train
  • The nearest train station is Twickenham.
  • This train station is located on London Road, at the northern end of the shopping area.
  • The station is served by South Western Railway.
  • At the time of the survey (May 2019) a new station building was under construction which is expected to be complete later in 2019.
  • The new station will have level access by lift to all platforms.
  • The temporary station (see linked access guide) was intended to have level access to all platforms by wheelchair stairlift, but this may be disrupted during the works.
  • Access may also vary at busy times on matchdays.
  • There is a long slope which leads uphill from the shopping area to the station.
  • There are several bus routes connecting the station with the shopping area.

Parking

  • Car Parks
  • There are three public car parks close to the shopping area.
  • Arragon Road multi-storey car park, TW1 3NG (includes Blue Badge bays)
  • Church Lane car park, TW1 3NX.
  • Holly Road car park, TW1 4HF (includes Blue Badge bays)
  • On-street parking
  • There is one free Blue Badge parking bay in the side road Queen's Road, close to the junction with Heath Road.
  • The bay is in a layby 240cm wide and is level with the pavement.
  • Parking is limited to three hours (shown in photographs 1 and 2).
  • There are time-limited on-street pay and display or pay by phone parking bays on London Road and Heath Road.

Crossing Points - London Road, Arragon Road and Station Approach

  • At the northern end of London Road, near to the station, there is a pedestrian controlled crossing point on the main road (shown in photographs 1 and 2).
  • This close to the Regal House building and The Cabbage Patch pub.
  • There are slight dropped kerbs with tactile paving to both sides of the road.
  • There is a central refuge with level surface and tactile paving.
  • The crossing controls are audible and visual and have a rotating cone underneath for visually impaired users.
  • There is a similar controlled crossing at the side road, Arragon Road on the east side of London Road (shown in photograph 3).
  • This crossing does not have a central refuge and is crossed all in one go.
  • There is some bench seating in this area.
  • There is also a finger-post directional sign.
  • On the west side of London Road is the side road Station Approach.
  • There are dropped kerbs with tactile paving to both sides of the road.
  • There is also a central refuge with tactile paving so the road can be crossed in two sections.
  • Traffic turning out of Station Approach onto London Road is controlled by traffic lights.
  • There may still be traffic turning into Station Approach when other traffic is stopped.

London Road - Arragon Road to York Street

  • There are bus stops in this section which provide services to Fulwell, Powder Mill Lane or Teddington (services 110, 267, 281, 290 and 681).
  • Outside Waitrose is a telephone box suitable for wheelchair users, a standard telephone box and a cashpoint.
  • There is also some bench seating in the area (shown in photographs 3-5).
  • At Catherine Road, off the east side of London Road, there is pedestrian access to a public garden with grassed areas and bench seating (shown in photograph 6).
  • On the main road, the on-street parking in this area is set into lay-bys.
  • Some of these have their surface level with the pavement.
  • There is a map signpost in this area.
  • There are likely to be A-board signs outside of some businesses in this area.
  • Outside Costa there are cycle stands towards the edge of the pavement.
  • There is a level crossing from William Webb Ellis to Holly Road.
  • There is a rotating cone for visually impaired users on both sides of the crossing.
  • There is also tactile paving on approach on either side of the crossing.

Crossing Point - London Road near to Holly Road

  • There is a pedestrian controlled crossing point on London Road, close to Holly Road and the William Webb Ellis pub.
  • There are dropped kerbs with tactile paving to both sides of the road.
  • The controls have audible and visual signals and rotating cones underneath for visually impaired users.

Crossing Point - Junctions of London Road, York Street and King Street

  • At this junction, London Road and York Street combine into King Street.
  • There are crossing points just north of the junction on London Road (close to HSBC towards the Halifax) and on York Street (HSBC towards Timpson).
  • Both crossings are level or with slight dropped kerbs and have tactile paving to both sides of the crossing.
  • The controls have audible and visual signals and rotating cones.
  • The crossing on London Road has a level central refuge marked with tactile paving and is crossed in two stages.

King Street - York Street to Wharf Lane

  • On the south side of King Street, between York Street and Water Lane the pavement narrows down to 115cm in width.
  • There is a barrier on the road side of the path (shown in photograph 1).
  • At the junction with the side road, Water Lane, the block-paved road surface is level with the pavement (shown in photograph 2).
  • There is no tactile paving to mark the crossing.
  • Water Lane is one-way, with traffic turning in off the main road.
  • South of Water Lane, the pavement widens and there are bench seats, some with armrests, to the centre of the area (shown in photographs 3 and 4).
  • There may be signs and displays outside the shop fronts.
  • At the side road, Wharf Lane, one-way traffic joins the main road from the south.
  • There is a level surface crossing point which is marked with tactile paving on both sides (shown in photographs 6 and 7).
  • There are low bollards on the pavement on both sides of the junction.

Crossing Point - King Street near to Queen's Road

  • There is a pedestrian controlled crossing point on King Street, close to The George pub on the north side and Boots Opticians on the south side.
  • There are dropped kerbs with tactile paving to both sides of the road.
  • There is also a central refuge so that the road is crossed in two stages.
  • The controls have audible and visual signals and rotating cones underneath for visually impaired users.

Crossing Point - Junctions of King Street, Cross Deep and Heath Road

  • There is a T junction with Cross Deep from the south, King Street to the east and Heath Road to the west.
  • There are pedestrian controlled crossing points on all three sides of the junction.
  • All the crossings are level or have slight dropped kerbs marked with tactile paving on both sides of the road.
  • All the crossings also have a central refuge which has a flush surface marked with tactile paving.
  • The crossing controls are audible and visual.
  • There are rotating cones for visually impaired users on each side of the road.
  • The controls are timed to cross in two stages.
  • Photograph 1 shows the crossing point on Deep Cross.

Heath Road - South Side - Cross Deep to Clifden Road

  • Photograph 1 shows the south side of Heath Road where the pavement is narrower between the building and the street trees.
  • Bus stops K and L both stop on Heath Road.
  • There are bus stops on both sides of Heath Road for services 110, 267, 281, 290, 490, 681, R70 and the night bus N22.

Heath Road North Side - Cross Deep to Clifden Road

  • On the north side of Heath Road, the pavements are generally wide and level.
  • There are some narrower areas where there are trees and bench seating or furniture outside shops (shown in photographs 1-3).
  • There are some cycles racks close to the edge of the pavement.
  • There are three small side roads; Copthall Gardens, Queens Road and Holly Road joining Heath Road.
  • All three roads have similar crossing points which are raised level with the pavements.
  • They are marked with tactile paving on both sides (shown in photographs 4-6).

Crossing Points - Heath Road near to Clifden Road and Copthall Gardens

  • There is a pedestrian crossing point on Heath Road, east of Clifden Road, near to D&M Tools and the Sue Ryder shop.
  • There are slight dropped kerbs and a level surface central refuge, all marked with tactile paving.
  • The crossing controls are audible and visual and also have a rotating cone underneath.
  • There is a similar crossing just east of Copthall Gardens near to the Three Kings pub.

Accessible Toilet

  • Some of the shops, restaurants and pubs in the area have accessible toilets for customer use. Please see the related access guides for details.

Standard Toilet(s)

  • Some of the shops, restaurants and pubs in the area have toilets for customer use. Please see the related access guides for details.

Access Guides Available For (Twickenham Shopping Area)