You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a football stadium, conference centres, a stadium shop and food courts.
• Related link Aesseal New York Stadium Conference Centre.
• Https://www.accessable.co.uk/rotherham-metropolitan-borough-council/access-guides/aesseal-new-york-stadium-conference-centre
• Related link Miller's Red and White Shop.
• Https://www.accessable.co.uk/rotherham-metropolitan-borough-council/access-guides/miller-s-red-and-white-shop

You are on Location. Skip to the next section.

Location

• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Rotherham Central.

You are on Opening Times. Skip to the next section.

Opening Times

• Opening times for the venue vary according to bookings/events taking place.

You are on Parking (North Car Park). Skip to the next section.

Parking (North Car Park)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • Parking is free for Blue Badge holders.
  • Parking is free if you are attending an event at the Stadium, on match days it is for permit holders only.
  • The car park is located on the north side of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders can be booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 490cm x 600cm (16ft 1in x 19ft 8in).
  • The nearest Blue Badge bay is 150m (164yd 2in) from the north stand accessible entrance.
  • The furthest Blue Badge bay is 125m (136yd 2ft) from the north stand accessible entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Blue Badge bays need to be booked in advance through the stadium shop.
  • Usually Blue Badge bays are booked as a season ticket.
  • There are 6 selected Blue Badge bays available for away fans.
  • These bays also need to be booked in advance through the stadium shop.
  • There are 2 dropped kerbs on route to the stadium.
  • The first dropped kerb does not have tactile paving.
  • The second dropped kerb does have tactile paving.
  • The nearest Blue Badge bay is 150m from the west side away supporters accessible entrance.
  • The furthest Blue Badge bay is 175m from the west side away supporters accessible entrance.

You are on Level Change (North Car Park). Skip to the next section.

Level Change (North Car Park)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading from the car park to the stadium.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading from the car park to the stadium.
• There is/are 5 step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Exterior Ticket Sales Kiosk. Skip to the next section.

Exterior Ticket Sales Kiosk

• There are separate ticket sale booths for home and away supporters.
• Ticket sale booths are located in many areas surrounding the venue.
• The ticket sales booth surveyed was on the west side of the stadium, to the left of the stadium shop.
• There is a tilting ticket draw to receive payment and issue tickets.
• The height of the drawer is 94cm.
• There is a lower level ticket drawer.
• The height of the low level ticket drawer is 65cm.
• There is a fixed hearing loop at all of the ticket drawers.
• These external ticket booths are open on matchdays only.
• The away supporters ticket booths are located at the south side of the stadium, next to away supporters the turnstile entrance.

You are on Outside Access (North Stand Home Supporters Accessible Entrance). Skip to the next section.

Outside Access (North Stand Home Supporters Accessible Entrance)

• This information is for the entrance located at the north side of the stadium, leading to gates 13-14.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 226cm (7ft 5in).

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• Comments View
  • This is the exit door from the stadium.
  • This exit door is also used as an accessible entrance.
  • A wheelchair user has to knock on the door and a steward will open it to allow access.
  • To enter the building the doors will open towards you.
  • After football matches, the exit doors are permanently held open to allow a quick and safe exit.
  • This entrance is for home supporters only.

You are on Outside Access (North Stand Home Supporters Entrance). Skip to the next section.

Outside Access (North Stand Home Supporters Entrance)

• This information is for the entrance located at the north side of the stadium.
• There is not level access into the venue.
• The main door(s) open(s) by revolving.
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 50cm (1ft 8in).

You are on Level Change (North Stand Entrances). Skip to the next section.

Level Change (North Stand Entrances)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.

You are on Outside Access (Away Supporters West Side Accessible Entrance). Skip to the next section.

Outside Access (Away Supporters West Side Accessible Entrance)

• This information is for the entrance located at the west side of the stadium.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 224cm (7ft 4in).

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• Comments View
  • This is the exit door from the stadium.
  • This exit door is also used as an accessible entrance.
  • A wheelchair user has to knock on the door and a steward will open it to allow access.
  • The doors will open towards you.
  • After football matches, the exit doors are permanently held open to allow a quick and safe exit.
  • This entrance is for away supporters only.
  • This entrance is located to the southern end of the west stand.

You are on Outside Access (Away Supporters South Side Entrance). Skip to the next section.

Outside Access (Away Supporters South Side Entrance)

• This information is for the entrance located at the south side of the stadium.
• There is not level access into the venue.
• The main door(s) open(s) by revolving.
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 50cm (1ft 8in).

You are on Level Change (Away Supporters South Side Entrance). Skip to the next section.

Level Change (Away Supporters South Side Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does play background music.
• Music is played depending on the event taking place.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Sports Ground. Skip to the next section.

Sports Ground

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• Home Support Seating View
  • Wheelchair users have a designated accessible seating area.
  • There is level access to the designated seating area.
  • The access is by lift.
  • The view from this area is good.
  • A companion can sit beside / near you.
  • Accessible toilets are available.
  • The closest accessible toilet to the seating area is 6m (2in).
  • The accessible toilet is located to the rear of the accessible seating area.
  • There is an audio description service.
  • The audio description equipment is radio headsets.
  • The rows suitable for hearing loops are all.
  • Staff are trained to use the system.
  • A deposit is required for the system.
  • Rows A, B and C on the lower levels of the stadium are suitable for mobility impaired walkers.
• Away Support Seating View
  • Wheelchair users have a designated accessible seating area.
  • There is level access to the designated seating area.
  • The access is by lift.
  • The view from this area is good.
  • A companion can sit beside / near you.
  • Accessible toilets are available.
  • The closest accessible toilet to the seating area is 6m (6yd 1ft).
  • The accessible toilet is located to the rear of the accessible seating area.
  • There is an audio description service.
  • The audio description equipment is radio headsets.
  • The rows suitable for hearing loops are all.
  • Staff are trained to use the system.
  • A deposit is required for the system.
  • Rows A, B and C on the lower levels of the stadium are suitable for mobility impaired walkers.
• Comments View
  • Designated accessible seating is available on multiple levels within the stadium.
  • The seating surveyed was on the ground floor of the stadium, in the north stand.
  • Away supporters designated accessible seating is located on the second floor and is accessed via the southeast corner lift.
  • There is stair access to some seating for both home and away supporters.
  • There are 15+ steps.
  • The steps are clearly marked.
  • The steps are medium height.
  • The steps have a central handrail.

You are on Food and Drink Kiosks. Skip to the next section.

Food and Drink Kiosks

• Food and drink kiosks are located in the north, east, south and west stands.
• The kiosk surveyed was in the north stand, to the right as you enter via the accessible entrance.
• The kiosk surveyed was kiosk number 5.
• The kiosk is 9m from the accessible entrance.
• The height of the kiosk counter is 96cm.
• There is a lower section to the counter.
• The height of the lowered section is 73cm.
• The kiosk serves hot and cold snacks and alcoholic and non alcoholic drinks.
• There is no seating at the kiosk.
• Menus are hung from the ceiling.
• Menus are written in contrasting colours.
• Menus are not available in braille or large print.
• Plastic cups and cutlery are availiable.
• Drinking straws are available.
• All bottled drinks are vended in plastic bottles only.

You are on Lift (East Stand Accessible Seating). Skip to the next section.

Lift (East Stand Accessible Seating)

• There is a lift for public use.
• The lift is located in the east stand foyer.
• The lift is a platform lift.
• The floors which are accessible by this lift are G - accessible seating platform.
• The platform lift accesses a small level change.
• The lift is approximately 50m (54yd 2ft) from the north stand accessible entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 100cm (3ft 3in).
• The dimensions of the lift are 104cm x 137cm (3ft 5in x 4ft 6in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • There are 2 identical lifts in this area.
  • One lift is located towards the northern end of the eastern stand.
  • The other lift is located towards the southern end of the eastern stand.
  • Both lifts lead to separate accessible seating areas.
  • The lift surveyed was to the northern end of the eastern stand.

You are on Lift (Away Supporters to Wheelchair Gallery). Skip to the next section.

Lift (Away Supporters to Wheelchair Gallery)

• There is a lift for public use.
• The lift is located at the south east corner of the stadium.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2.
• The lift is approximately 10m (10yd 2ft) from the away supporters accessible entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 140cm x 157cm (4ft 7in x 5ft 2in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Other Floors (South West Staircase). Skip to the next section.

Other Floors (South West Staircase)

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Toilet with Adaptations (North Stand). Skip to the next section.

Toilet with Adaptations (North Stand)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 7m (7yd 1ft) from the north stand accessible entrance.
  • This accessible toilet is located ahead as you enter via north stand accessible entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 149cm x 219cm (4ft 11in x 7ft 2in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 65cm (2ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 120cm (3ft 11in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.
• Comments View
  • Additional accessible toilets are located throughout the stadium.

You are on Toilet with Adaptations (East Stand). Skip to the next section.

Toilet with Adaptations (East Stand)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 5m (5yd 1ft) from the east stand platform lift.
  • This accessible toilet is located on the accessible seating platform in the east stand.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 149cm x 220cm (4ft 11in x 7ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 81cm (2ft 8in).
  • There is no dropdown rail.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 115cm (3ft 9in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s) (North Stand). Skip to the next section.

Standard Toilet(s) (North Stand)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the ground floor of the north stand.
  • The female toilet(s) is/are approximately 12m (13yd 4in) from the north stand accessible entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the ground floor of the north stand.
  • The male toilet(s) is/are approximately 3m (3yd 10in) from the north stand accessible entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are medium.
• Comments View
  • Additional similar standard toilets are located throughout the stadium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.