Access Guide
Introduction
- Services / facilities within the building include a citizens advice bureau and a learn direct with a careers service.
Location
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Rotherham.
Opening Times (Citizens Advice Bureau)
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Drummond Street Public Car Park.
- The car park is located on Drummond Street.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 570cm x 260cm (18ft 8in x 8ft 6in).
- On street Blue Badge parking is located on Howard Street.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 590cm x 240cm (19ft 4in x 7ft 10in).
- Standard marked parking bays are located on Eastwood Lane.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Additional on-street Blue Badge parking is located on Wharncliffe Street.
Outside Access (Eastwood Lane Entrance)
- This information is for the entrance located on Eastwood Lane.
- There is not level access into the venue.
- There are no doors at this entrance.
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Comments
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- There are bollards at this entrance.
- The bollards reduce the access width to 255cm.
- This entrance gives direct access to the 1st floor of the market.
Level Change (Eastwood Lane Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located on the path leading to the entrance.
- The ramp/slope is easy.
Outside Access (Citizens Advice Bureau)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) both ways.
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are heavy.
- The width of the door opening is 96cm (3ft 2in).
Level Change (Citizens Advice Bureau)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Reception (Citizens Advice Bureau Main Reception)
- The desk/counter is 4m (4yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The type of system is a portable loop.
- Staff are trained to use the system.
Interview Room
- There are 10 private interview rooms.
- The interview room surveyed was room no 25.
- All rooms and offices are numbered which is why the room surveyed was no 25.
- Interview room no 25 is 14m from the main entrance.
- There is level access to the private interview room from the entrance.
- There is a door to the private interview room.
- The door opens away from you (push).
- The door is single.
- The door is heavy.
- The door is 86cm wide.
- There is a table in the private interview room.
- The table is 69cm high.
- There are chairs in the private interview room.
- Some chairs have armrests.
- There is a portable hearing loop.
- The portable hearing loop is avaliable from the main reception desk.
- There is room for a wheelchair to manouvre within interview room no 25.
Accessible Toilet (Male)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is written text and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
- This accessible toilet is located in the main corridor to the left of the main reception desk.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is not a unisex toilet.
- There are seperate male and female accessible toilets.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 145cm x 222cm (4ft 9in x 7ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are not available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 112cm (3ft 8in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
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- The male accessible toilet is also used as the male standard toilet.
Accessible Toilet (Female)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is written text and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
- This accessible toilet is located in the main corridor to the left of the main reception desk.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is not a unisex toilet.
- There are seperate male and female accessible toilets.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 148cm x 208cm (4ft 10in x 6ft 10in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 75cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste, waste paper pedal bin and sanitary disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 116cm (3ft 10in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the female accessible toilet cubicle.
- The height of the baby change table once extended is 99cm (3ft 3in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
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Comments
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- The male and female accessible toilets are also used as the male and female standard toilets.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is normally on duty.
- Staff are trained to BSL level (unknown at time of research).
- Home visits / services are available.