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Rotherham Interchange

Frederick Street, Rotherham, South Yorkshire, S60 1QB

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Access Guide

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Introduction

  • Services / facilities within the building include The Collage Walk Mall and independent businesses.

Opening Times

  • Monday 04:15 - 00:00.
  • Tuesday 04:15 - 00:00.
  • Wednesday 04:15 - 00:00.
  • Thursday 04:15 - 00:00.
  • Friday 04:15 - 00:00.
  • Saturday 04:15 - 00:00.
  • Sunday 04:15 - 00:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Rotherham Central.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located above the interchange.
    • The car park type is multi storey.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 350cm x 450cm (11ft 6in x 14ft 9in).
    • The nearest Blue Badge bay is 3m (3yd 10in) from the College Walk lift entrance.
    • The furthest Blue Badge bay is 40m (43yd 2ft) from the College Walk lift entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is concrete.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 190cm (6ft 3in).
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • There are parent and child and electric car charging point parking spaces.
    • Photograph 7 shows the slight slope without handrails at the door of each level of the car park.

Access Point (Collage Walk Mall)

  • Access Point View
    • This information is for the access point located off Collage Walk.
    • There is step-free access at this access point.
    • This is no gate at this access point.

Outside Access (Collage Walk Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the Collage Walk Mall.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 335cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 388cm.

Outside Access (Front Entance)

  • Entrance View
    • This information is for the entrance located off Frederick Street.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 203cm.
  • Ramp/Slope View
    • The ramp/slope is located leading to the entrance.
    • The gradient of the ramp/slope is slight.

Outside Access (Rear Entrance)

  • Entrance View
    • This information is for the entrance located at the rear right of the interchange.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 193cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • There is a similar entrance to the rear left of the interchange (photograph 3).

Outside Access (Platform C Rear Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the venue.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are single width.
    • The width of the door opening is 99cm.

Entrance (Platform C Internal Entrance)

  • This information is for the entrance located on the left of the interchange.
  • Entrance View
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 290cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 288cm.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • There is fixed seating available without armrests throughout the interchange (photograph 5).
    • There are vending machines available (photograph 6).
    • Photograph 7 shows the floristry concession.
    • Photographs 8 and 9 show platform C which is the coach station.

Bus Station

  • The station is staffed.
  • There are generally 6 member(s) of staff on duty.
  • There is an office to obtain help (other than the ticket office).
  • The office to obtain help (other than the ticket office) is located at the customer services desk.
  • The help office is 15m (16yd 1ft) from the College Walk entrance.
  • There is a ticket office / travel centre.
  • The ticket office / travel centre is located next to the customer services desk. There is not a separate office. There are automated ticket machines where you can purchase tickets. The lowest function on the automated ticket machine is 59cm, the highest is 122cm. Customer Service staff are able to provide assistance if required. Tickets can also be purchased on any bus.
  • The ticket office / travel centre is 7m (7yd 1ft) from the College Walk entrance.
  • There are 24 stands / bays.
  • The stands which have level access are all stands.
  • Announcements are audio and visual.
  • The bus companies operating within this station are Stagecoach, First Group, TM Travel, Brecks, Powells and National Express.
  • There is not a taxi rank at the station.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair, a member of staff.
  • Shops and services within the station include a floristry concession.
  • All key concourse shops and services have level access.
  • Comments View
    • The customer service desk is open from 07:00 to 23:00.
    • There is a fixed hearing loop at this desk.
    • The concourse shops are located in Collage Walk Mall.

Bus Access

  • The stand doors leading to buses are automatic, open towards you and are 148cm wide.
  • There is a shallow clearly marked step to access the buses from the stand (photograph 3).
  • There are handrails at the entrance of the bus to aid boarding.
  • There is a temporary portable ramp without handrails that is operated by the bus driver (photograph 4).
  • This ramp is slight and is 87cm wide.

Other Floors (Car Park)

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2, 3, 4.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift (College Walk Entrance)

  • There is a lift for public use.
  • The lift is located next to the College Walk entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2, 3, 4.
  • There are manual, heavy, single doors to on all floors.
  • The lift is approximately 4m (4yd 1ft) from the College Walk entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 286cm x 111cm (9ft 5in x 3ft 8in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • There is an additional lift on platform C that was out of order on the day of the survey.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 9m (9yd 2ft) from the College Walk entrance.
    • This accessible toilet is located to the right before you enter the Collage Walk entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 99cm (3ft 3in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 178cm x 270cm (5ft 10in x 8ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 117cm (3ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary, non-infectious waste and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There is an intercom outside the door which can be pressed to request access (photograph 2).
    • A member of security will then open the door remotely.
    • The height of the intercom is approximately 100cm (3ft 3in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located to the right before you enter the Collage Walk entrance.
    • The female toilet(s) is/are approximately 6m (6yd 1ft) from the Collage Walk entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the right before you enter the Collage Walk entrance.
    • The male toilet(s) is/are approximately 12m (13yd 4in) from the Collage Walk entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are medium.
  • Comments View
    • There is a barrier entrance to the standard female and male toilets.
    • The width of the barrier is 54cm.
    • There is a 20 pence charge to use the standard toilets.

Parent and Baby Room

  • There is a parent and baby room for public use.
  • The parent and baby room is located to the right before you enter the Collage Walk entrance.
  • The parent and baby room is approximately 12m from the Collage Walk entrance.
  • There is step-free access to the parent and baby room.
  • Staff do need to be notified for use of the room.
  • There is pictorial and written text signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 77cm (2ft 6in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 72cm.
  • The wash basin tap type is sensor.
  • There is/are not chair(s) in the parent and baby room.
  • There is a toilet in the parent and baby room.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels are good.
  • Comments View
    • There is an intercom outside the door which can be pressed to request access (photograph 2).
    • A member of security will then open the door remotely.
    • The height of the intercom is approximately 100cm (3ft 3in).

Additional Info

  • A bowl of water can be provided for an assistance dog.