Access Guide
Introduction
- Related link Eltham Centre.
- Http://www.disabledgo.com/en/access-guide/eltham-centre/greenwich-council
- Related link Eltham Leisure Centre.
- Http://www.disabledgo.com/en/access-guide/eltham-leisure-centre/greenwich-council
Location
- The venue is situated within the centre of the town.
- This venue is situated in Eltham.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Eltham.
Opening Times
- Monday 09:00 - 19:00.
- Tuesday 09:00 - 17:30.
- Wednesday 09:00 - 17:30.
- Thursday 09:00 - 19:00.
- Friday 09:00 - 17:30.
- Saturday 09:00 - 17:00.
- Sunday 10:00 - 16:00.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- The car park is to the left of and behind the Centre.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There are 5 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 350cm x 520cm (11ft 6in x 17ft 1in).
- The nearest designated bay is 61m (67yd) from the main entrance.
- The furthest designated bay is 73m (80yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the Eltham Centre.
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 160cm (5ft 3in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 160cm (5ft 3in) wide.
Outside Access (Alternative Entrance)
- This information is for the entrance located on Eltham High Street.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 114cm (3ft 9in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 135cm (4ft 5in) wide.
Level Change (Alternative Entrance)
- There are steps to access this area / service.
- The steps are located in front of the doors.
- There is / are 4 step(s) to the area / service.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
Reception
- The reception desk is 63m (69yd) from the main entrance.
- There is not level access to reception from the entrance.
- The reception desk is medium height.
- The desk has a lowered section.
- Lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is not level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are bright.
- Customers cannot charge scooters or wheelchairs at the venue.
Level Change (Main Entrance Hall)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the right of the steps.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- There are steps to access this area / service.
- The steps are located in the main entrance hall.
- There is / are 6 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The step(s) is/are not clearly marked.
- The steps are deep.
- The steps do have handrails.
- The handrails are on both sides.
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Comments
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- The ramp overcomes the stairs.
Library
- This library does not have a regular supply of books in Braille.
- This library does have a regular supply of books in large print.
- This library does have a regular supply of books on tape or disc.
- There is not an ordering service.
- The library does have computers with accessible software.
- Auxiliary aids are not available for computer users.
- Equipment available for people with a visual impairment includes a large magnifying glass.
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Comments
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- The library does have a reservation service.
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 82m (89yd 2ft) from the main entrance.
- This accessible toilet is located through the children's book section on the left.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 167cm x 181cm (5ft 6in x 5ft 11in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
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Comments
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- Baby change facilities are located within the venue.
- The baby change facilities are located in the accessible toilet and in the standard female toilet.
- The height of the baby change table once extended is 85cm (2ft 9in).
- Inside the venue, there is not level access to the baby change facility.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located through the childrens' section on the left.
- The female and male toilets are 84m (92yd) from the main entrance.
- Inside the venue, there is not level access to the female and male toilet.
- Lighting levels are bright.
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Comments
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- The photograph on the left shows the standard female toilet.
- The photograph on the right shows the standard male toilet.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are available in large print.
- A member of staff trained in BSL skills is not normally on duty.