Access Guide
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There are 8 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 345cm x 400cm (11ft 4in x 13ft 1in).
- The nearest designated bay is 13m (14yd) from the main entrance.
- The furthest designated bay is 26m (28yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Greenwich.
- The venue is not situated on a road which has a steep gradient.
- The nearest underground station is North Greenwich.
Outside Access (Main Entrance)
- There is not level access into the venue.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main doors open automatically.
- The doors are single width.
- The door opening is 98cm (3ft 3in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the doors.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Reception
- The desk/counter is 8m (8yd 2ft) from the main lift.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are bright.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does play background music.
- Music is played in the reception and bar.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are bright.
- Customers can charge scooters or wheelchairs at the venue.
Other Floors (Stairs to Reception)
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is bright.
Other Floors (Main Stairwell)
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Steps
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- The floors which are accessible by stairs are G-1-2-3-4-5-6-7.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is bright.
Lift (Main Lift)
- There is a lift for public use.
- The lift is located in the lobby just opposite the main doors.
- The floors which are accessible by this lift are G-1-2-3-4-5-6-7.
- The lift is 8m (26ft 3in) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 91cm (2ft 12in).
- The dimensions of the lift are 105cm x 150cm (3ft 5in x 4ft 11in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Restaurant Bar Internal
- The following information is for the restaurant.
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks cannot be brought to the table.
- There is not a lowered section at the service counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 11m (12yd 1in) from the main lift.
- The distance between the floor and the lowest table is 62cm (2ft).
- The distance between the floor and the highest table is 75cm (2ft 6in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hotel food including breakfast.
Room
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General Information
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- There are 162 rooms in total.
- There are 0 standard ground floor rooms.
- There are 152 standard rooms on other floors.
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Accessible Rooms
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- There are accessible ensuite facilities.
- There is / are 10 room(s) which has / have accessible ensuite facilities.
- There is / are 5 adjoining room(s) available for carers.
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Location and Access
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- The accessible room viewed is 10m (32ft 10in) from the main lift.
- There is level access from an accessible entrance.
- No accessible rooms are located in a separate building from the main hotel.
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Accessible Room
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- The room number or room name viewed was 203.
- The width of the door is 75cm.
- The height of the bed is 54cm.
- The measurement between the bed base and floor is 12cm (0ft 5in).
- Light switches are within 120cm from floor level.
- There is a functional emergency alarm in the room.
- It is not a push button style alarm.
- Assistance dogs are welcomed to stay with guests in accessible rooms.
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Accessible Ensuite
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- The width of the door to the ensuite is 77cm (2ft 6in) (2ft 6in).
- The door opens outwards.
- The door is heavy.
- The door is locked by a twist lock.
- The dimensions of the accessible ensuite are 176cm x 213cm (5ft 9in x 6ft 12in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted grab rails are available for the toilet.
- As you face the toilet, the wall mounted grab rails are on both sides.
- The toilet seat is 43cm (1ft 5in) above floor level.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm in height.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The height of the sink is 84cm (2ft 9in).
- The tap type is lever.
- There is a mixer tap for the sink.
- There is not a functional emergency alarm in the ensuite.
- It is out of reach(higher than 10cm (0ft 4in) from floor).
- Disposal facilities are available.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
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Bath and Shower
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- There is not a bath.
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Wheel In Shower
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- There is a wheel in shower.
- The shower head is adjustable.
- The shower control type is twist/turn.
- The shower seat is flip-down.
- The flip down or fixed seat height is 44cm (1ft 5in).
- There are handrails available for the shower.
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Signage, colour contrast and lighting in accessible rooms
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- There is no additional signage on or near the hotel door.
- The colour contrast between the external hotel room door and wall is high.
- The colour contrast between the walls and floor is high.
- The colour contrast between the internal hotel room door and wall is high.
- The colour contrast between the external ensuite door and wall is high.
- Lighting levels are adjustable.
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Colour contrast and lighting in accessible ensuite
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- The colour contrast between the internal ensuite door and wall is high.
- The colour contrast between the walls and floor in the ensuite is low.
- The colour contrast between the dropdown rails and wall is high.
- The colour contrast between the grab rails and wall is high.
- Lighting levels are bright.
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Auxiliary Aids - General
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- Some hotel rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) flashing alarms, vibrating pillows and Teletext/subtitles/Ceefax.
- Flashing fire alarms are in rooms.
- Vibrating fire alarms are In rooms.
- The hotel does not provide any other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
- The number of accessible rooms with baths is 0.
- The number of accessible rooms with wheel in showers is 10.
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Ground Floor Standard Rooms
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- There are not standard rooms on the ground floor.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors can be accessed by lift.
- Adjoining rooms are available.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 14m (15yd 11in) from the main lift.
- The accessible toilet is located on the right when going from the lift to the desk.
- There is level access to the accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 207cm x 175cm (6ft 9in x 5ft 9in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 140cm (4ft 7in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- Baby change facilities are located within the venue.
- The baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 101cm (3ft 3in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located on the right when going from the lift to the desk.
- The female and male toilets are 13m (14yd) from the main lift.
- Inside the venue, there is level access to the female and male toilet.
- This is by lift.
- Lighting levels are bright.
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Comments
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- The photographs show the male standard toilets.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not generally on duty.