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Alderwood Children's Centre

Rainham Close, Eltham, London, SE9 2JH

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Access Guide

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Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Eltham.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Falconwood.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • The centre may also be open outside of these times for special events.

Parking (Staff Car Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for Blue Badge holders.
    • The car park type is open air/surface.
    • There are 1 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 300cm x 400cm (9ft 10in x 13ft 1in).
    • The nearest designated bay is 3m (9ft 10in) from the children's centre entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • Blue Badge holders are allowed to use the bay in the staff car park.
    • The car park has an automatic gate which is opened via an intercom.
    • The intercom is high and cannot be reached from inside the vehicle.
    • It is out of reach to wheelchair users.
    • There are double yellow lines in the immediate vicinity of the school and children's centre.
    • The surrounding streets have unrestricted on-street parking.

Outside Access (Main Gate)

  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 100cm (3ft 3in) wide.

Level Change (Main Gate)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located after the gate.
  • The ramp or slope is permanent.

Outside Access (Children's Centre Entrance)

  • This information is for the entrance located at the front of the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 106cm (3ft 6in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are single width.
    • The door opening is 106cm (3ft 6in) wide.
  • Comments View
    • The button to exit the building is 150cm high.

Reception

  • The reception desk is 3m (9ft 10in) from the children's centre entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • Lighting levels are bright.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • Lighting levels are bright.
  • Comments View
    • Facilities include meeting/training rooms, a music room, stay and play room and a midwife consultation room.

Other Floors (First Floor)

  • Steps View
    • The floors which are accessible by stairs are G - 1.
    • There are 26 steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located on the left of the corridor, past reception.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G - 1.
  • The lift is 8m (26ft 3in) from children's centre entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 100cm (3ft 3in).
  • The dimensions of the lift are 110cm x 150cm (3ft 7in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.

Toilet with Adaptations (First Floor)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 8m (8yd 2ft) from the lift.
    • This accessible toilet is located on the right hand side of the first floor corridor.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 210cm x 210cm (6ft 11in x 6ft 11in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 130cm (4ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • There is a second accessible toilet off the ground floor corridor (see right hand photograph).
    • This toilet has the transfer space to the left of the toilet.
    • Baby change facilities are located within the venue.
    • The baby change facilities are located in the ground floor accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • There are additional baby change facilities in the children's toilets off the crèche.
  • Comments View
    • There is a second accessible toilet off the ground floor corridor (see right hand photograph).
    • This toilet has the transfer space to the left of the toilet.
    • Baby change facilities are located within the venue.
    • The baby change facilities are located in the ground floor accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • There are additional baby change facilities in the children's toilets off the crèche.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Home visits / services are available.