Skip to main content

Alderwood Children's Centre

Rainham Close, Eltham, London, SE9 2JH

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Eltham.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Falconwood.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • The centre may also be open outside of these times for special events.

Parking (Staff Car Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for Blue Badge holders.
    • The car park is at the side of the venue.
    • The car park type is open air/surface.
    • There are 1 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 300cm x 400cm (9ft 10in x 13ft 1in).
    • The nearest designated bay is 3m (9ft 10in) from the children's centre entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • Blue Badge holders are allowed to use the bay in the staff car park.
    • The car park has an automatic gate which is opened via an intercom.
    • The intercom is high and cannot be reached from inside the vehicle.
    • It is out of reach to wheelchair users.
    • There are double yellow lines in the immediate vicinity of the school and children's centre.
    • The surrounding streets have unrestricted on-street parking.

Outside Access (Main Gate)

  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 100cm (3ft 3in) wide.

Level Change (Main Gate)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located after the gate.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (Children's Centre Entrance)

  • This information is for the entrance located at the front of the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 106cm (3ft 6in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are single width.
    • The door opening is 106cm (3ft 6in) wide.
  • Comments View
    • The button to exit the building is 150cm high.

Reception

  • The reception desk is 3m (9ft 10in) from the children's centre entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • Lighting levels are bright.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are bright.
  • Comments View
    • Facilities include meeting/training rooms, a music room, stay and play room and a midwife consultation room.

Other Floors (First Floor)

  • Steps View
    • The floors which are accessible by stairs are G - 1.
    • There are 26 steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located on the left of the corridor, past reception.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G - 1.
  • The lift is 8m (26ft 3in) from children's centre entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 100cm (3ft 3in).
  • The dimensions of the lift are 110cm x 150cm (3ft 7in x 4ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet (First Floor)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 8m (8yd 2ft) from the lift.
    • This accessible toilet is located on the right hand side of the first floor corridor.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 210cm x 210cm (6ft 11in x 6ft 11in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 130cm (4ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • There is a second accessible toilet off the ground floor corridor (see right hand photograph).
    • This toilet has the transfer space to the left of the toilet.
    • Baby change facilities are located within the venue.
    • The baby change facilities are located in the ground floor accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • There are additional baby change facilities in the children's toilets off the crèche.
  • Comments View
    • There is a second accessible toilet off the ground floor corridor (see right hand photograph).
    • This toilet has the transfer space to the left of the toilet.
    • Baby change facilities are located within the venue.
    • The baby change facilities are located in the ground floor accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • There are additional baby change facilities in the children's toilets off the crèche.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Home visits / services are available.