You are on Opening Times. Skip to the next section.

Opening Times

• Monday 06:30 - 22:00.
• Tuesday 06:30 - 22:00.
• Wednesday 06:30 - 22:00.
• Thursday 06:30 - 22:00.
• Friday 06:30 - 20:00.
• Saturday 09:30 - 17:30.
• Sunday 09:30 - 17:30.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Woolwich Arsenal.
• The nearest underground station is North Greenwich.
• The nearest DLR station is Woolwich Arsenal.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is shared with Lidl. Gym users need to register their car details at the touchscreen inside the gym to qualify for 2.5 hours of free parking.
  • The car park is located below the gym, with the entrance to the left of the gym.
  • The car park type is underground.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
  • The nearest Blue Badge bay is 40m (43yd 2ft) from the car park lift.
  • The furthest Blue Badge bay is 45m (49yd 8in) from the car park lift.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 210cm (6ft 11in).
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 172cm (5ft 8in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 172cm (5ft 8in).
• Comments View
  • After the second set of doors there are 59cm wide turnstiles which are operated automatically by facial recognition.
  • Wheelchair users bypass the turnstiles using the buzzer to contact staff who then open the 85cm wide access door to the right of the lobby.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is easy.

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

• This information is for the entrance located in the car park.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 85cm (2ft 9in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 75cm (2ft 6in).
• Comments View
  • The second door is at the top of the stairs and opens into the lobby between the main entrance doors and the turnstiles.

You are on Level Change (Car Park Entrance). Skip to the next section.

Level Change (Car Park Entrance)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the car park.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up.
• There is a lift to access this area/service.
• The lift does bypass the step(s).

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• Comments View
  • Please note that the stair lift which can be seen in these photographs is no longer in use.

You are on Lift (Car Park). Skip to the next section.

Lift (Car Park)

• There is a lift for public use.
• The lift is located from the underground car park to the foyer of the Lidl store on Macbean Street.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG and G.
• The lift is approximately 30m (32yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 190cm x 150cm (6ft 3in x 4ft 11in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • From the car park, turn right as you exit the lift and leave the Lidl store onto Macbean Street.
  • Turn right then follow the footpath right round the corner onto Creton Street.
  • The Better Gym entrance will be on the right.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the fitness suite.
• Motorised scooters are allowed in public parts of the venue.
• The lighting levels are medium.

You are on Level Change (Fitness Area). Skip to the next section.

Level Change (Fitness Area)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located going into the fitness equipment area from the entrance level.
• The ramp/slope is easy.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 120cm (3ft 11in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located all along the edge of the fitness equipment area.
• There is/are 1 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does bypass the step(s).

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• Comments View
  • There is also one medium height, clearly marked step up into the rowing machine studio which is not overcome by a ramp (photograph 2).

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located ahead as you enter.
  • The fitness suite is 5m (5yd 1ft) from the main entrance.
  • There is not level access to the fitness suite.
  • There are not doors into the fitness suite.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • Training provided is level 2 or 3 fitness instructor training.
  • Equipment suitable for mobility or sensory impaired users includes resistance machines, hand cycle and free weights.
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is not level access to all of the equipment.

You are on Standard Changing Room (Male and Female Changing Rooms). Skip to the next section.

Standard Changing Room (Male and Female Changing Rooms)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 30m (32yd 2ft) from the main entrance.
• The standard changing room(s) surveyed is/are located to the right as you enter, opposite the fitness equipment area.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is not level access to the shower facilities.
• The shower cubicle(s) / area is / are accessed via a medium step.

You are on Accessible Shower. Skip to the next section.

Accessible Shower

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located in the same room as the accessible toilet, signed as 'accessible changing room'.
• The facilities available in the accessible shower(s) include; handrails and a flip-down seat.
• The height of the seat is 53cm (1ft 9in).
• Other facilities available include; an accessible toilet.
• There is level access to the services from the accessible shower facilities.

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• Comments View
  • There is a slightly raised lip in the floor to contain the water in the shower area.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is tactile, pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
  • The accessible toilet is located to the right as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is light.
  • The dimensions of the accessible toilet are 195cm x 204cm (6ft 5in x 6ft 8in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 120cm (3ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 100cm (3ft 3in).
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the walls and floor is poor.
  • The lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the separate female and male changing rooms.
  • The female and male toilets are approximately 40m (43yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.