Access Guide
Location
- The venue is situated outside the centre of the area.
- This venue is situated in Blackheath.
- The venue is situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Blachkeath.
- The nearest underground station is North Greenwich.
Opening Times
- Monday 10:00 - 17:00.
- Tuesday 10:00 - 17:00.
- Wednesday 10:00 - 17:00.
- Thursday 10:00 - 17:00.
- Friday 10:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
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Comments
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- These times relate to the standard times the building is open.
- Evening and weekend opening times depend on performances.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Blackheath Station Car Park.
- The car park is located next to Blackheath Station.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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Public Car Parks.
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- Car park websitehttp://www.lewisham.gov.uk.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There is an area at the front of the building which can be used as a drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the theatre.
- There is not level access into the venue.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 142cm (4ft 8in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 136cm (4ft 6in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the left of the entrance as you face it.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- There are steps to access this area / service.
- The steps are located in front of the entrance.
- There is / are 5 step(s) to the area / service.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
- The ramp/slope does bypass the step(s).
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Comments
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- The ramp overcomes the steps mentioned, and has handrails on both sides.
Reception (Box Office)
- The reception desk is 8m (26ft 3in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- Lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are varied.
- Customers cannot charge scooters or wheelchairs at the venue.
Theatre (Great Hall)
- There are designated spaces for wheelchair users.
- Designated seating is located in the centre of the hall.
- Wheelchairs are left with the patron.
- A companion may sit with you.
- Companions sit beside you.
- It is 15m (16yd) from the designated seating area to the nearest accessible toilet.
- This venue does not provide audio described performances.
- There is not a hearing assistance system.
- There is not a wheelchair to borrow.
- Concessions are available.
- Assistance dogs are allowed in the auditorium.
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Comments
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- There is no fixed seating within the Great Hall, so wheelchair users can be accommodated anywhere in the hall on request.
Restaurant Bar Internal
- The following information is for the bar.
- Once inside, there is level access to the service.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- All chairs have armrests.
- The nearest table is 6m (19ft 8in) from the main entrance.
- The distance between the floor and the lowest table is 73cm (2ft 5in).
- The distance between the floor and the highest table is 108cm (3ft 7in).
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is lunches and snacks.
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Comments
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- Food is only served during Tea Dances and Monday Lunchtime Recitals.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
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Other
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- The services on the floors which are not accessible are the Recital Room.
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 26m (28yd 1ft) from the main entrance.
- This accessible toilet is located at the end of the corridor between the Box Office and the Great Hall.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 175cm x 230cm (5ft 9in x 7ft 7in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 104cm (3ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 105cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
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- The cubicle also contains a fold up bench.
- The bench is 75cm high and 182cm long.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located along the corridor leading to the adapted toilet.
- The female and male toilets are 24m (26yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not generally on duty.