You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the area.
• This venue is situated in Charlton.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Charlton.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 14:00 - 19:00.
• Tuesday 14:00 - 17:30.
• Tuesday 09:00 - 13:00.
• Wednesday Closed.
• Thursday 14:00 - 19:00.
• Friday 14:00 - 17:30.
• Friday 09:00 - 13:00.
• Saturday 09:00 - 13:00.
• Saturday 14:00 - 17:00.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • The nearest Blue Badge bay is 40m (43yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 50m (54yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is loose chippings.
  • There is a dropped kerb between the car park and the venue.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is reserved space for 4 cars.
  • There are no marked bays.
• Comments View
  • There is reserved space for 4 cars.
  • There are no marked bays.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 134cm (4ft 5in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open both ways.
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 112cm (3ft 8in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located to the left as you face the entrance steps.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• There are steps to access this area / service.
• The steps are located to the right as you face the entrance ramp.
• There is / are 5 step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

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• Comments View
  • There is a 150 cm wide ramp without handrails between the sets of entrance doors.
  • The ramp bypasses the steps.

You are on Outside Access (Library Entrance). Skip to the next section.

Outside Access (Library Entrance)

• This information is for the entrance located off the Charlton House lobby.
• There is not level access into the venue.
• The main door(s) open away from you (push).
• The doors are single width.
• The door(s) is / are heavy.
• The door opening is 112cm (3ft 8in) wide.

You are on Level Change (Library Entrance). Skip to the next section.

Level Change (Library Entrance)

• There is a / are step(s) to access this area / service.
• The step(s) is / are located inside the entrance door.
• There is / are 4 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The step(s) is / are medium.
• The steps do have handrails.
• The handrails are on both sides.

You are on Outside Access (Accessible Entrance). Skip to the next section.

Outside Access (Accessible Entrance)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 115cm (3ft 9in) wide.

You are on Level Change (Accessible Entrance). Skip to the next section.

Level Change (Accessible Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located bypassing the steps.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Reception. Skip to the next section.

Reception

• The desk is 3m (3yd 10in) from the accessible entrance.
• There is level access to reception from the entrance.
• The reception desk is low.
• The lighting levels are medium.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are medium.
• Customers can charge scooters or wheelchairs at the venue.

You are on Level Change (Inside Access). Skip to the next section.

Level Change (Inside Access)

• There is a ramp or slope to access this service.
• The ramp or slope is located inside the entrance doors.
• The ramp or slope is permanent.
• There is not a level landing at the top of the ramp.
• The width of the ramp or slope is 130cm (4ft 3in).

You are on Library. Skip to the next section.

Library

• This library does not have a regular supply of books in Braille.
• This library does have a regular supply of books in large print.
• This library does have a regular supply of books in audio format.
• There is an ordering service.
• The library does have computers with accessible software.
• Auxiliary aids are available for computer users.
• A large text keyboard and large rollerball mouse is / are available.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Please see the Charlton House Detailed Access Guide for the nearest toilet facilities.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Please see the Charlton House Detailed Access Guide for the nearest toilet facilities.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A member of staff trained in BSL skills is not generally on duty.
• Staff are Text Relay aware.
• Children are welcomed at the venue.