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Charlton Lido and Lifestyle Club

Shooters Hill Road, Charlton, London, SE18 4LX

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Access Guide

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Introduction

  • Comments View
    • On-line booking is available.
      .
    • The centre is set in Hornfair Park, which has playgrounds, sports pitches, tennis courts and a BMX course.
      .
    • Please see the separate guide to Hornfair Park for full details.

Location

  • The venue is situated outside the centre of the area.
  • This venue is situated in Charlton.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Charlton.

Opening Times

  • Opening times do vary depending on timetabling.
  • Comments View
    • The main pool and teaching pool opening times vary with the seasons and school holidays.
    • The centre has a full programme of group exercise classes.
    • Please contact the venue or see the weekly programme on the centre website.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The charge for non-blue badge holders is £1 per hour. Payment can be made by mobile app or at the payment machines by credit/debit card - no cash taken.
    • The car park is located to the west of the venue, off Charlton Park Lane.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 335cm x 492cm (10ft 12in x 16ft 2in).
    • The nearest Blue Badge bay is 12m (13yd 4in) from the main entrance.
    • The furthest Blue Badge bay is 14m (15yd 11in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 225cm (7ft 5in).
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access

  • Entrance View
    • This information is for the entrance located to the west of the building.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 92cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception

  • The desk/counter is 6m (6yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the system.
  • The hearing assistance system was not tested at the time of the survey.
  • The hearing assistance system was tested on 17/04/2023.
  • Comments View
    • Photographs 1 and 2 show the temporary reception desk which is being used while the permanent one is replaced (April 2023).
    • There are security barriers beyond the reception to enter the swimming pool and fitness suite (gym) areas.
    • The wide barriers have an opening width of 100cm.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • The hearing assistance system was not tested at the time of the survey.
  • The hearing assistance system was tested on 17/04/2023.
  • This venue does play background music.
  • Music is played in all indoor areas of the venue.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Access to Poolside)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left as you enter from the Main Entrance, leading up to the poolside.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Eating and Drinking

  • The following information is for the café.
  • The café is located immediately to the left as you enter from the Main Entrance.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • There is not a lowered section at the counter.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is snacks and ice cream.
  • Comments View
    • There is no seating area; this is only a small snack bar selling snacks, hot drinks, soft drinks and ice cream.

Fitness Suite (Gym)

  • Access to Fitness Suite View
    • The fitness suite is located to the right of the reception desk.
    • The fitness suite is 10m (10yd 2ft) from the main entrance.
    • There is step free access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open towards you (pull).
    • The doors are single.
    • The door(s) may be difficult to open.
    • The opening is 125cm wide.
  • IFI Accredited Fitness Suite View
    • A portable hearing assistance system is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is in-house.
    • Equipment suitable for mobility or sensory impaired users includes a hand bike.
    • A portable hearing assistance system is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • The door is single width with an open extension leaf.

Toilet with Adaptations (Fitness Suite - Gym - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
    • This accessible toilet is located off the main fitness room.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 260cm x 250cm (8ft 6in x 8ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 180cm (5ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Accessible Shower (Fitness Suite - Gym)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located within the fitness suite (Gym) accessible toilet.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 49cm (1ft 7in).
  • Other facilities available include; drop down rails.
  • There is level access to the services from the accessible shower facilities.

Standard Changing Room (Fitness Suite (Gym) - Male)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 22m (24yd 2in) from the main entrance.
  • The standard changing room(s) is/are approximately 27m (29yd 1ft) from the reception desk.
  • The standard changing room(s) is/are approximately 1m (3ft 3in) from the fitness suite (Gym).
  • The standard changing room(s) surveyed is/are located directly off the fitness suite (Gym).
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Standard Toilet(s) (Fitness Suite (Gym) - Male)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located within the male standard changing rooms, to the left as you enter the fitness suite (gym).
    • The male toilet(s) is/are approximately 22m (24yd 2in) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels in the male toilets are moderate to good.

Fitness Suite (Downstairs Fitness Studio)

  • Access to Fitness Suite View
    • The fitness suite is located straight ahead as you enter through the main entrance, then straight ahead through the gym.
    • The fitness suite is 40m (43yd 2ft) from the main entrance.
    • There is step free access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open towards you (pull).
    • The doors are single.
    • The door(s) may be difficult to open.
    • The opening is 125cm wide.
  • IFI Accredited Fitness Suite View
    • A portable hearing assistance system is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is in-house.
    • A portable hearing assistance system is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • The door is single width with an open extension leaf.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is manual.
  • There is a pool platform lift for wheelchair users to access the water.
  • There are steps into the swimming pool.
  • There are 6 steps.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • Comments View
    • The teaching pool has stepped access into the water.
    • The main pool has a Pool Pod platform lift for ambulant and wheelchair users to be lowered into the water.
    • There are two wet side self-propelling wheelchairs available to use with the Pool Pod.

Accessible Shower (Poolside)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located within the poolside accessible toilet.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
  • The height of the seat is 49cm (1ft 7in).
  • Other facilities available include; drop down rails, a hair dryer and a accessible toilet in the same room.
  • There is level access to the services from the accessible shower facilities.

Toilet with Adaptations (Poolside - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 74m (80yd 2ft) from the main entrance.
    • This accessible toilet is located within the standard toilets, off the poolside.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 250cm x 250cm (8ft 2in x 8ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 180cm (5ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Comments View
    • There is an Accessible Shower within the facility (see below).
    • The outer door to the toilet area is heavy.

Standard Changing Room (Level Change (Access to Poolside))

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 66m (72yd 6in) from the main entrance.
  • The standard changing room(s) is/are approximately 60m (65yd 1ft) from the reception desk.
  • The standard changing room(s) is/are approximately 5m (5yd 1ft) from the main pool.
  • The standard changing room(s) surveyed is/are located to the right of the pool.
  • There is not level access to the standard changing room(s).
  • Level Change (Access to Poolside)
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • There are separate male and female changing rooms to the right of the pool.
    • There are also unisex open air changing rooms, including family-size rooms on the poolside.

Standard Toilet(s) (Poolside)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the right of the pool, off the poolside.
    • The female and male toilets are approximately 74m (80yd 2ft) from the main entrance.
    • Inside the venue, there is not level access to the female and male toilets.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels in the female and male toilets are moderate to good.

Level Change (Group Cycle Studio)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located by the poolside.
  • There is/are 4 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Fitness Suite (Group Cycle Studio)

  • Access to Fitness Suite View
    • The fitness suite is located to the north of the Swimming Pool.
    • The fitness suite is 105m (114yd 2ft) from the main entrance.
    • There is not step free access to the fitness suite.
    • Level Change (Group Cycle Studio).
    • There are not doors into the fitness suite.
  • IFI Accredited Fitness Suite View
    • A portable hearing assistance system is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is not level access to all of the equipment.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is in-house.
    • A portable hearing assistance system is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is not level access to all of the equipment.

Other Floors (Roof Terrace and Upstairs Fitness Suite)

  • Steps View
    • The floors which are accessible by stairs are Poolside - Roof Terrace.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift

  • There is a lift for public use.
  • The lift is located on the poolside.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G, 1.
  • The lift is approximately 37m (40yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 100cm x 145cm (3ft 3in x 4ft 9in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.
  • Comments View
    • There is a short moderate ramp to enter the lift.
    • At the upper level the lift opens directly into the upstairs fitness suite.

Outside Access (Upstairs Fitness Suite)

  • This information is for the entrance located on the roof terrace.
  • There is level access into the venue.
  • Level access is via lift.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 75cm (2ft 6in).

Fitness Suite (Upstairs)

  • Access to Fitness Suite View
    • The fitness suite is located to the right as you ascend the stairs to the roof terrace, or straight ahead as you exit the lift on the first floor.
    • The fitness suite is 37m (40yd 1ft) from the main entrance (via lift).
    • There is step free access to the fitness suite.
    • Level access is by lift.
    • There are doors into the fitness suite.
    • The doors open towards you (pull).
    • The doors are double.
    • The door(s) may be difficult to open.
    • The opening is 75cm wide.
  • IFI Accredited Fitness Suite View
    • A portable hearing assistance system is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is in-house.
    • A portable hearing assistance system is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • There are double doors, but one is locked.

Toilet with Adaptations (Upstairs Fitness Suite - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 51m (55yd 2ft) from the main entrance.
    • This accessible toilet is located to the right as you enter the Upstairs Fitness Suite from the lift or the public roof terrace.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s) (Upstairs Fitness Suite)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the right as you enter the upstairs fitness suite from the public roof terrace or the lift.
    • The shared toilet(s) is/are approximately 51m (55yd 2ft) from the Main Entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • This is by lift.
    • Lighting levels in the shared toilets are good.

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located at the edge of the car park or in the adjacent Hornfair Park.
  • A member of staff trained in BSL skills is not normally on duty.