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Claude Ramsey Library

Thamesmere Library and Leisure Centre, Thamesmere Drive, Thamesmead, London, SE28 8DT

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Access Guide

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Introduction

  • The library is located within the Thamesmere Leisure Centre, to the left of the shared entrance foyer.
  • The library is open for self-service use whenever the leisure centre is open outside of the staffed times.
  • Some facilities, such as the accessible and standard toilets, are shared with the leisure centre.
  • They are located beyond the leisure centre entrance barriers.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Abbey Wood.

Opening Times (Library)

  • Monday 07:00 - 21:30.
  • Tuesday 07:00 - 21:30.
  • Wednesday 07:00 - 21:30.
  • Thursday 07:00 - 21:30.
  • Friday 07:00 - 21:30.
  • Saturday 08:00 - 17:30.
  • Sunday 08:00 - 17:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There are 4 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 310cm x 500cm (10ft 2in x 16ft 5in).
    • The nearest designated bay is 65m (71yd) from the main entrance.
    • The furthest designated bay is 72m (79yd) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is block paving.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does have a height restriction barrier.
    • The maximum height is 400.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the centre.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 146cm (4ft 9in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 140cm (4ft 7in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located from the road down to the entrance.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Reception (Leisure Centre)

  • The desk/counter is 6m (6yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • Comments View
    • There are security barriers to the right of the reception desk.
    • The barriers have clear glass doors.
    • The standard gates are 55cm wide.
    • The wide barrier is 89cm wide.

Outside Access (Library Entrance)

  • This information is for the entrance located to the left of the leisure centre reception.
  • There is level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 122cm (4ft).
  • Comments View
    • The measurement given is between the glass security sensors.

Reception

  • The desk is 7m (7yd 1ft) from the library entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low (76cm or lower).
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • There is a touch screen.
  • The touch screen is not at a suitable height for a wheelchair user.
  • Comments View
    • The touch screens can be used for self-service borrowing and returns.

Inside Access

  • There is level access to the service(s).
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are bright.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books on tape or disc.
  • There is an ordering service.
  • The library does not have computers with accessible software.
  • Auxiliary aids are not available for computer users.
  • Comments View
    • The children's area is sometimes used for activities organised by the local children's centre.

Toilet with Adaptations (Foyer)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 28m (30yd 1ft) from the main entrance.
    • This accessible toilet is located on the far left of the foyer.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from staff.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 145cm x 330cm (4ft 9in x 10ft 10in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Shared Toilet(s) View
    • The unisex toilets are located to the left of the foyer after the main reception.
    • Unisex toilets are 25m (27yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the unisex toilet.
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the left hand unisex toilet.
    • The height of the baby change table once extended is 94cm (3ft 1in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.