Access Guide
Introduction
- Services / facilities within the building include meeting rooms and offices.
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Comments
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- The centre has a regular programme of events and activities.
. - Rooms are also available to hire by outside groups and also for private events such as parties.
. - Standard opening times may be extended until 22.00 for booked events.
. - Please check with the centre for up to date information.
- The centre has a regular programme of events and activities.
Opening Times
- Monday 07:30 - 19:00.
- Tuesday 09:00 - 19:00.
- Wednesday 09:00 - 19:00.
- Thursday 09:00 - 19:00.
- Friday 09:00 - 19:00.
- Saturday 09:00 - 18:45.
- Sunday 09:00 - 18:45.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Woolwich Dockyard.
- The nearest underground station is North Greenwich.
- The nearest DLR station is Woolwich Arsenal.
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Comments
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- The venue is also close to the Woolwich Free Ferry connecting to the north side of the Thames.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There are no marked bays except for 3 EVCP along this road.
- Blue Badge holders can park within Antelope Road where there are no yellow lines.
- Blue Badges must be displayed clearly in the window.
- There are no marked bays except for 3 EVCP along this road.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located to the front of the venue.
- There is stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) may be difficult to open.
- The door(s) is/are single width.
- The width of the door opening is 103cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 96cm.
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Step(s)
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- The step(s) is/are located leading up to the entrance.
- There is/are 12 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
Outside Access (Accessible Entrance)
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Entrance
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- This information is for the entrance located to the rear of the venue.
- There is ramped/sloped access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 114cm (3ft 9in).
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) may be difficult to open.
- The door(s) is/are single width.
- The width of the door opening is 99cm.
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Ramp/Slope
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- The ramp/slope is located to the left and right of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp/slope is 100cm (3ft 3in).
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Comments
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- The entrance gives access to the lower ground floor of the building where there is lift access to other floors.
Other Floors
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Steps
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- The floors which are accessible by stairs are LG, G, 1 and 2.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to the left as you enter the accessible entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG, G, 1 and 2.
- The lift is approximately 8m (8yd 2ft) from the accessible entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 116cm x 132cm (3ft 10in x 4ft 4in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is low.
Reception
- The desk/counter is 2m (2yd 7in) from the lift.
- There is level access to the desk/counter from the entrance.
- Level access to the desk/counter is via lift.
- The desk/counter is low (76cm or lower).
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
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Comments
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- The reception desk is located on the ground floor.
- The reception desk is not generally staffed but has information and a signing in book.
- There is an office nearby with a window overlooking this area where staff can provide assistance.
- The reception desk is located on the ground floor.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- Photograph 1 shows the lower ground floor foyer area with the accessible entrance in the distance and the lift on the right.
- Photographs 2 - 6 show some of the meeting/event rooms which are available for hire.
- Photograph 1 shows the lower ground floor foyer area with the accessible entrance in the distance and the lift on the right.
Toilet with Adaptations (Lower Ground Floor - Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 17m (18yd 1ft) from the accessible entrance.
- This accessible toilet is located on the lower ground floor, to the right as you enter from the accessible entrance or ahead as you exit the lift on the lower ground floor.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is easy to open.
- The dimensions of the accessible toilet are 150cm x 190cm (4ft 11in x 6ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Standard Toilet(s) (Lower Ground Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the lower ground floor.
- The female toilet(s) is/are approximately 16m (17yd 1ft) from the accessible entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are moderate to good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on the lower ground floor.
- The male toilet(s) is/are approximately 10m (10yd 2ft) from the accessible entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the standard female toilets.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s) (First Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the first floor.
- The female toilet(s) is/are approximately 5m (5yd 1ft) from the lift.
- Inside the venue, there is level access to the female toilet(s).
- This is by lift.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on the first floor.
- The male toilet(s) is/are approximately 10m (10yd 2ft) from the lift.
- Inside the venue, there is level access to the male toilet(s).
- This is by lift.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the car park or the grassed area to the left of the building.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.