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Coldharbour Library

William Barefoot Drive, New Eltham, London, SE9 3AY

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Access Guide

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Opening Times

  • Monday 14:00 - 17:30.
  • Tuesday 09:00 - 13:00.
  • Tuesday 14:00 - 17:30.
  • Wednesday Closed.
  • Thursday 14:00 - 17:30.
  • Friday 09:00 - 13:00.
  • Friday 14:00 - 17:30.
  • Saturday 09:00 - 13:00.
  • Saturday 14:00 - 17:00.
  • Sunday Closed.

Location

  • The venue is situated outside the centre of the town or city.
  • This venue is situated in New Eltham.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is New Eltham.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located to the front of the building.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 109cm (3ft 7in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open away from you (push).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 82cm (2ft 8in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 120cm (3ft 11in).

Reception

  • The reception desk is 7m (22ft 12in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • Lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are medium.
  • Customers can charge scooters or wheelchairs at the venue.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books on tape or disc.
  • There is an ordering service.
  • It takes approximately 3-7 days to process an order.
  • The library does have computers with accessible software.
  • Auxiliary aids are available for computer users.
  • A large text keyboard is / are available.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.