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Collerston House

Armitage Road, Greenwich, London, SE10 0HU

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Access Guide

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Introduction

  • Services / facilities within the building include 42 self-contained flats for independent living, lounge, communal accessible bathroom, guest room, laundry.
  • Services / facilities within the grounds include a communal garden.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Greenwich.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Westcombe Park.
  • The nearest underground station is North Greenwich.

Parking (Residents' Only Car Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • There are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is concrete.
    • There is a dropped kerb / non stepped access from the car park to the venue.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • There are 5 parking spaces for residents.
    • There is unrestricted on street parking in the area around the venue.
    • The area is very busy and parking is very limited.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open automatically.
  • The doors are single width.
  • The door opening is 85cm (2ft 9in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open towards you (pull).
    • The doors are double width.
    • The door(s) is / are heavy.
    • The door opening is 190cm (6ft 3in) wide.
  • Comments View
    • The door is powered on entering the building, after using a key fob or contact by intercom.
    • There is a push pad to exit.
    • The second doors may be held open.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (Garden Door To Lounge)

  • This information is for the entrance located at the far end of the lounge.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are light.
  • The door opening is 60cm (1ft 12in) wide.

Level Change (Garden Door To Lounge)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located from the lounge down to the garden level.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does not have handrails.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • There are handrails along both sides of the corridors.
    • The fixed loop hearing system is available in the lounge.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located opposite the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is 4m (4yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 73cm (2ft 5in).
  • The dimensions of the lift are 103cm x 210cm (3ft 5in x 6ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Guest Room

  • The guest room is bookable for residents for their guests.
  • It is a twin bed room on the first floor.
  • The room is 10m from the lift.
  • The entrance door is single and heavy.
  • It is 70cm wide.
  • The bedroom has a fridge, microwave and kettle.
  • There are emergency alarm pull cords in the lobby, bedoom and bathroom.
  • Two of these are tied up or too high.
  • The bathroom has a toilet and sink.
  • Guests may use the communal bathroom, also on the first floor.

Lounge

  • There is a large lounge on the ground floor with access to the communal garden.
  • Tables and chairs are not fixed.
  • Some chairs have armrests.
  • The height of the lowest table is 59cm.
  • The highest table is 66cm.
  • There is a serving hatch from the adjacent kitchen.
  • The hatch is 94cm high.
  • There is a PA system which is used for meetings and functions.
  • There is a fixed loop hearing system available in the lounge.

Accessible Bathroom

  • There are accessible bathrooms available.
  • Location and access View
    • It was possible to access during the survey.
    • The bathroom is unisex.
    • The bathroom is not for the sole use of disabled people.
    • There is pictorial signage on or near the accessible bathroom door.
    • The accessible bathroom is 14m (15yd 11in) from the lift.
    • There is level access to the accessible bathroom.
    • This is by lift.
  • Features and dimensions View
    • A key is not required for the accessible bathroom.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the door is 76cm (2ft 6in).
    • The door weight is light.
    • The dimensions of the bathroom are 380cm x 235cm (12ft 6in x 7ft 9in).
    • The bathroom has a non slip floor.
    • Floor manoeuvring space is clear in the bathroom.
    • There is a functional emergency alarm available.
    • There is not a push button style of alarm.
    • Disposal facilities are not available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of fixtures View
    • There is a sink.
    • The sink is 80cm (2ft 7in) high.
    • The tap type is twist/turn.
    • There is not a mixer tap for the sink.
    • There are not mirrors in the accessible bathroom.
  • Bath details View
    • There is a bath.
    • The height of the side of the bath from floor level is 64cm (2ft 1in).
    • The height is not adjustable.
    • A hoist is available.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is not a shower over the bath.
    • There are not wall mounted handrails available.
  • Wheel in shower details View
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The shower control type is twist/turn.
    • The shower seat is flip down.
    • The flip down or fixed seat height is 50cm (1ft 8in).
    • There are handrails available.
  • Colour contrast and lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • A perching stool is available in the bathroom.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 25m (27yd 1ft) from the main entrance.
    • The accessible toilet is located on the ground floor opposite the entrance to the lounge.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is not a unisex toilet.
    • There are separate male and female toilets next to each other.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 83cm (2ft 9in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 160cm x 210cm (5ft 3in x 6ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 78cm (2ft 7in).
    • There is no dropdown rail.
    • There is a flush on the transfer side.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (4") from floor).
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 85cm (2ft 9in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is fair.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Comments View
    • The toilet described is the female toilet.
    • The male toilet is identical except for the location of the grab rail to the right of the toilet.
    • Both toilets have a fabric towel on a rail to the left of the sink.

Standard Toilet(s)

  • The two accessible toilets are for use by all visitors.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Comments View
    • The paths around the building and the communal garden are level or with easy slopes.
    • There are several benches set on the paved area.