You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Eltham.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Falconwood.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 356cm x 550cm (11ft 8in x 18ft 1in).
  • The nearest designated bay is 50m (55yd) from the chapels.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Opening Times (April to September). Skip to the next section.

Opening Times (April to September)

• Monday 09:00 - 18:45..
• Tuesday 09:00 - 18:45..
• Wednesday 09:00 - 18:45..
• Thursday 09:00 - 18:45..
• Friday 09:00 - 18:45..
• Saturday 09:00 - 18:45..
• Sunday 09:00 - 18:45..

You are on Opening Times (October to March). Skip to the next section.

Opening Times (October to March)

• Monday 09:00 - 15:45.
• Tuesday 09:00 - 15:45.
• Wednesday 09:00 - 15:45.
• Thursday 09:00 - 15:45.
• Friday 09:00 - 15:45.
• Saturday 09:00 - 15:45.
• Sunday 09:00 - 15:45.

You are on Outside Access (Office Building Entrance). Skip to the next section.

Outside Access (Office Building Entrance)

• There is not level access into the venue.
• The bell is in a suitable position to allow wheelchair users to gain access.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 79cm (2ft 7in) wide.

You are on Level Change (Office Building Entrance). Skip to the next section.

Level Change (Office Building Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the door.
• The ramp or slope is permanent.

You are on Outside Access (North Chapel Entrance). Skip to the next section.

Outside Access (North Chapel Entrance)

• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 192cm (6ft 4in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 202cm (6ft 8in) wide.

You are on Level Change (North Chapel Entrance). Skip to the next section.

Level Change (North Chapel Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Outside Access (North Chapel Exit). Skip to the next section.

Outside Access (North Chapel Exit)

• There is level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 143cm (4ft 8in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 143cm (4ft 8in) wide.

You are on Outside Access (West Chapel Entrance). Skip to the next section.

Outside Access (West Chapel Entrance)

• There is level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 167cm (5ft 6in) wide.

You are on Outside Access (West Chapel Exit). Skip to the next section.

Outside Access (West Chapel Exit)

• There is level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 144cm (4ft 9in) wide.

You are on Outside Access (Waiting Room). Skip to the next section.

Outside Access (Waiting Room)

• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 145cm (4ft 9in) wide.

You are on Level Change (Waiting Room). Skip to the next section.

Level Change (Waiting Room)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the doors.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Outside Access (Chapel of Remembrance). Skip to the next section.

Outside Access (Chapel of Remembrance)

• This information is for the entrance located at the front of the Chapel of Remembrance.
• There is level access into the venue.
• The main doors open automatically.
• The doors are single width.
• The door opening is 93cm (3ft 1in) wide.

You are on Outside Access (Flower Pavillion). Skip to the next section.

Outside Access (Flower Pavillion)

• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 129cm (4ft 3in) wide.

You are on Level Change (Flower Pavillion). Skip to the next section.

Level Change (Flower Pavillion)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the doors.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Level Change (Cloisters). Skip to the next section.

Level Change (Cloisters)

• There is a ramp or slope to access this service.
• The ramp or slope is located regularly within the cloisters.
• The ramp or slope is permanent.

You are on Level Change (Garden of Remembrance). Skip to the next section.

Level Change (Garden of Remembrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located regularly along the pathway.
• The ramp or slope is permanent.

You are on Level Change (Memorial Court). Skip to the next section.

Level Change (Memorial Court)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the courtyard.
• The ramp or slope is permanent.

You are on Inside Access (Office Building). Skip to the next section.

Inside Access (Office Building)

• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are bright.
• Customers cannot charge scooters or wheelchairs at the venue.

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• Comments View
  • There are two meeting rooms located in the office building.
  • The second photograph shows one of the meeting rooms.

You are on Inside Access (North Chapel). Skip to the next section.

Inside Access (North Chapel)

• There is level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• Customers cannot charge scooters or wheelchairs at the venue.

You are on Inside Access (West Chapel). Skip to the next section.

Inside Access (West Chapel)

• There is level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are varied.
• Customers cannot charge scooters or wheelchairs at the venue.

You are on Toilet with Adaptations (Interior). Skip to the next section.

Toilet with Adaptations (Interior)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 3m (3yd 10in) from the Office Building Entrance.
  • This accessible toilet is located in the office building.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 138cm x 255cm (4ft 6in x 8ft 4in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 60cm (1ft 12in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is twist/turn.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Toilet with Adaptations (Exterior). Skip to the next section.

Toilet with Adaptations (Exterior)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and tactile signage on or near the toilet door.
  • This accessible toilet is approximately 28m (30yd 1ft) from the office building entrance.
  • This accessible toilet is located behind the office building.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 75cm (2ft 6in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 188cm x 178cm (6ft 2in x 5ft 10in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 97cm (3ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is twist/turn.
  • There is a mixer tap.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are not available.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • Baby change facilities are located within the venue.
  • The baby change facilities are located in the exterior accessible toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.

You are on Standard Toilet(s) (Office Building). Skip to the next section.

Standard Toilet(s) (Office Building)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located behind the office building.
  • The female toilets are 25m (27yd) from the Office Building Entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located on the left side of the office building.
  • The male toilets are 17m (19yd) from the Office Building Entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.
• Comments View
  • The photographs show the male standard toilet.

You are on Standard Toilet(s) (Waiting Room). Skip to the next section.

Standard Toilet(s) (Waiting Room)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located in the waiting room.
  • The female and male toilets are 4m (13ft 1in) from the waiting room entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are available in Braille.
• Documents are available in large print.
• A member of staff trained in BSL skills is not generally on duty.
• This service can be requested.
• Staff are Text Relay aware.