Skip to main content
The new name for DisabledGo

Eltham Crematorium

Crown Woods Way, Eltham, London, SE9 2AZ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Eltham.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Falconwood.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 356cm x 550cm (11ft 8in x 18ft 1in).
    • The nearest designated bay is 50m (55yd) from the chapels.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Opening Times (April to September)

  • Monday 09:00 - 18:45..
  • Tuesday 09:00 - 18:45..
  • Wednesday 09:00 - 18:45..
  • Thursday 09:00 - 18:45..
  • Friday 09:00 - 18:45..
  • Saturday 09:00 - 18:45..
  • Sunday 09:00 - 18:45..

Opening Times (October to March)

  • Monday 09:00 - 15:45.
  • Tuesday 09:00 - 15:45.
  • Wednesday 09:00 - 15:45.
  • Thursday 09:00 - 15:45.
  • Friday 09:00 - 15:45.
  • Saturday 09:00 - 15:45.
  • Sunday 09:00 - 15:45.

Outside Access (Office Building Entrance)

  • There is not level access into the venue.
  • The bell is in a suitable position to allow wheelchair users to gain access.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 79cm (2ft 7in) wide.

Level Change (Office Building Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the door.
  • The ramp or slope is permanent.

Outside Access (North Chapel Entrance)

  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 192cm (6ft 4in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open away from you (push).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 202cm (6ft 8in) wide.

Level Change (North Chapel Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Outside Access (North Chapel Exit)

  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 143cm (4ft 8in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 143cm (4ft 8in) wide.

Outside Access (West Chapel Entrance)

  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 167cm (5ft 6in) wide.

Outside Access (West Chapel Exit)

  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 144cm (4ft 9in) wide.

Outside Access (Waiting Room)

  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 145cm (4ft 9in) wide.

Level Change (Waiting Room)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the doors.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Outside Access (Chapel of Remembrance)

  • This information is for the entrance located at the front of the Chapel of Remembrance.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 93cm (3ft 1in) wide.

Outside Access (Flower Pavillion)

  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 129cm (4ft 3in) wide.

Level Change (Flower Pavillion)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the doors.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Level Change (Cloisters)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located regularly within the cloisters.
  • The ramp or slope is permanent.

Level Change (Garden of Remembrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located regularly along the pathway.
  • The ramp or slope is permanent.

Level Change (Memorial Court)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the courtyard.
  • The ramp or slope is permanent.

Inside Access (Office Building)

  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • Motorised scooters are welcomed in public parts of the venue.
  • Lighting levels are bright.
  • Customers cannot charge scooters or wheelchairs at the venue.
  • Comments View
    • There are two meeting rooms located in the office building.
    • The second photograph shows one of the meeting rooms.

Inside Access (North Chapel)

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • Customers cannot charge scooters or wheelchairs at the venue.

Inside Access (West Chapel)

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • Lighting levels are varied.
  • Customers cannot charge scooters or wheelchairs at the venue.

Toilet with Adaptations (Interior)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 3m (3yd 10in) from the Office Building Entrance.
    • This accessible toilet is located in the office building.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 138cm x 255cm (4ft 6in x 8ft 4in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 60cm (1ft 12in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is twist/turn.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Toilet with Adaptations (Exterior)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and tactile signage on or near the toilet door.
    • This accessible toilet is approximately 28m (30yd 1ft) from the office building entrance.
    • This accessible toilet is located behind the office building.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 75cm (2ft 6in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 188cm x 178cm (6ft 2in x 5ft 10in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 97cm (3ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is twist/turn.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are not available.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • Baby change facilities are located within the venue.
    • The baby change facilities are located in the exterior accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s) (Office Building)

Standard Toilet(s) (Waiting Room)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in Braille.
  • Documents are available in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Staff are Text Relay aware.