You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include 15 - 20 doctors, 15 consulting rooms, child health clinic, speech therapists.

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• Comments View
  • The centre may also be open on Saturdays for preventative treatments, such as immunisations.
  • There is an online patient access service to book appointments, check test results etc.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Woolwich.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Woolwich Dockyard / Woolwich Arsenal.

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• Comments View
  • Woolwich Arsenal station is also served by the DLR.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking (Staff and Blue Badge Parking). Skip to the next section.

Parking (Staff and Blue Badge Parking)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • There are 3 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 300cm x 400cm (9ft 10in x 13ft 1in).
  • The nearest designated bay is 44m (48yd 4in) from the main.
  • The furthest designated bay is 50m (54yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The car park has a security barrier with an intercom.
  • The intercom was not working at the time of our visit.
  • Visitors needing the car park would need to contact reception.
  • The centre is located on a red route where stopping is not permitted.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 120cm (3ft 11in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 116cm (3ft 10in) wide.
• Comments View
  • At the time of our visit the outer door was held open.
  • In normal use there is a push pad to exit the outer door.
  • The push pad is 130 cm high.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located from the pavement to the entrance.
• The ramp or slope is permanent.

You are on Reception. Skip to the next section.

Reception

• The desk is 4m (4yd 1ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high.
• The desk has a lowered section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use system.
• There is a touch screen.
• The touch screen is at a suitable height for a wheelchair user.

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• Comments View
  • The portable loop is located at the lowered section of the counter.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• There is level access into the waiting room / area.
• There are not doors into the waiting room / area.
• The type of flooring is vinyl.
• There is room for a wheelchair user to manoeuvre.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• Chairs with armrests are not available.
• Announcements are visual.
• Information in other languages and formats is available on request.
• Lighting levels are medium.
• There is a television.
• Subtitles are not available.
• There is space for an assistance dog to rest.
• There is a children's play area.

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• Comments View
  • A water dispenser is available.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G - 1.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the corridor to the left of the reception desk.
• The lift is a standard lift.
• The floors which are accessible by this lift are B-G-1-2.
• The lift is 15m (16yd 1ft) from the main entrance.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 140cm x 110cm (4ft 7in x 3ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • Staff would usually come to reception to accompany patients attending appointments upstairs.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is no signage on or near the toilet door.
  • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
  • This accessible toilet is located in the corridor to the left of reception.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is light.
  • The dimensions of the accessible toilet are 166cm x 310cm (5ft 5in x 10ft 2in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 66cm (2ft 2in).
  • There is a dropdown rail, however it is not on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There is not a mirror.
  • The height of the toilet seat above floor level is 56cm (1ft 10in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 140cm (4ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 80cm (2ft 7in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located to the right of the waiting area.
  • The female and male toilets are 6m (6yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the baby change and feeding room, opposite the standard toilets.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not generally on duty.
• This service can be requested.
• Staff are Text Relay aware.
• Home visits / services are available.