You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include the GP surgery, pharmacy, dental surgery, physiotherapist, ante-natal clinic and child health clinic.

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• Comments View
  • Each service will have its own opening times.
  • Please contact the centre for further details.
  • There is an online service for booking appointments.

You are on Opening Times (Centre Opening Times). Skip to the next section.

Opening Times (Centre Opening Times)

• Monday 08:00 - 18:30.
• Tuesday 08:00 - 18:30.
• Wednesday 08:00 - 18:30.
• Thursday 08:00 - 18:30.
• Friday 08:00 - 18:30.
• Saturday 08:30 - 13:00.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Thamesmead.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Abbey Wood.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • There are 3 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 300cm x 400cm (9ft 10in x 13ft 1in).
  • The nearest designated bay is 18m (19yd 2ft) from the main entrance.
  • The furthest designated bay is 33m (36yd 3in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does have tactile paving.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located in front of the main entrance.
  • There is a dropped kerb from the drop off point.
  • There is tactile paving on the dropped kerb.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 150cm (4ft 11in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 150cm (4ft 11in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.

You are on Outside Access (Baby Clinic Entrance). Skip to the next section.

Outside Access (Baby Clinic Entrance)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 97cm (3ft 2in) wide.

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• Comments View
  • These doors are only unlocked on baby clinic days.

You are on Level Change (Baby Clinic Entrance). Skip to the next section.

Level Change (Baby Clinic Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.
• There is not a level landing at the top of the ramp.

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• Comments View
  • There is a shallow upstand at the start of the ramp where the pavement has sunk.

You are on Reception (Surgery Reception). Skip to the next section.

Reception (Surgery Reception)

• The desk is 8m (8yd 2ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high.
• The desk has a lowered section.
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use system.
• There is a touch screen.
• The touch screen is not at a suitable height for a wheelchair user.

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• Comments View
  • Seats are available in the reception area and at the low reception counter.
  • Other services, such as the dental practice have their own receptions within their areas.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Jaypharm Pharmacy. Skip to the next section.

Jaypharm Pharmacy

• The pharmacy opens off the foyer of the health centre, immediately to the left after the main entrance doors.
• The pharmacy has no doors.
• It is open 8.30 - 13.00 and 14.00 - 18.00 Monday - Friday.
• Telephone : 020 8333 5007.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G - 1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right of the foyer, opposite the reception desk.
• The lift is a standard lift.
• The floors which are accessible by this lift are G - 1.
• The lift is 9m (9yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 100cm x 135cm (3ft 3in x 4ft 5in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • The lift described is the left hand lift.
  • The right hand lift does not have a mirror, audible or visual announcments or tactile markings on the controls.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is Braille signage on or near the toilet door.
  • This accessible toilet is approximately 15m (16yd 1ft) from the the main entrance.
  • This accessible toilet is located to the right of the foyer, through the door marked 'Primary Care Unit 2'.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 77cm (2ft 6in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 130cm x 160cm (4ft 3in x 5ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is not a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are not available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are not available.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 86cm (2ft 10in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • There are drop down rails to both sides of the toilet.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Access to Standard Female Toilet(s) View
  • The female toilets are located to the right of the corridor beyond the reception desk.
  • The female toilets are 15m (16yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilets are located to the right of the foyer.
  • The male toilets are 4m (4yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the female standard toilets.
  • The height of the baby change table once extended is 112cm (3ft 8in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • The male toilets are kept locked.
  • Please ask at reception.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not generally on duty.
• This service can be requested.
• Home visits / services are available.