Access Guide
Introduction
- Services / facilities within the building include a restaurant.
Location
- The venue is located within The O2.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Charlton.
- The nearest underground station is Greenwich North.
- The nearest DLR station is Cutty Sark.
Opening Times
- Monday 12:00 - 21:00.
- Tuesday 12:00 - 21:00.
- Wednesday 12:00 - 21:00.
- Thursday 12:00 - 21:00.
- Friday 12:00 - 21:00.
- Saturday 12:00 - 21:00.
- Sunday 12:00 - 21:00.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is The O2 Car Park 3.
- The car park is located south east of the main entrance.
- There is a/are Blue Badge parking bay(s) available within the car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located inside car park 1 off Millennium Way.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The push pad or push button is 80cm from floor level.
- The door(s) is/are permanently held open.
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 94cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
Counter
- The counter is 3m (3yd 10in) from the main entrance.
- There is level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 126cm (4ft 2in).
- There is not a lowered section.
- There is not a hearing assistance system.
- Lighting levels are moderate to good.
Eating and Drinking
- The following information is for the restaurant.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are not ordered from the service counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the main entrance.
- The distance between the floor and the lowest table is 74cm (2ft 5in).
- The distance between the floor and the highest table is 77cm (2ft 6in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- Food is ordered via an app and is brought to the table by staff.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- There is tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
- This accessible toilet is located at the rear of the venue on the left.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 93cm (3ft 1in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 159cm x 195cm (5ft 3in x 6ft 5in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 77cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and waste paper pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 142cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 112cm (3ft 8in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 101cm (3ft 4in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the external door and wall.
- There is a high colour contrast between the internal door and wall.
- There is a low colour contrast between the wall-mounted grab rail(s) and wall.
- There is a low colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located on the left in the accessible toilet.
- The height of the baby change table once extended is 61cm (2ft).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located at the rear of the venue.
- The female and male toilets are approximately 25m (27yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are low to moderate.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are not available.