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Greenwich DLR Station

Greenwich High Road, Greenwich, London, SE10 8JQ

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Access Guide

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Introduction

  • Comments View
    • Greenwich DLR Station is linked to Greenwich Station for mainline services. .
    • There is direct access to platform 3 of the DLR Station via the main entrance to Greenwich Station and platform 2.

Opening Times

  • Opening times do vary depending on timetabling.
  • Comments View
    • DLR services do not run through the night.
    • Please check the service timetables for more information.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Greenwich.

Parking

  • The venue does not have its own car park.

Level Change (Station Approach from Greenwich High Road)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading from Greenwich High Road along Waller Way towards the station and underpass.
  • The ramp/slope is easy.

Train Station

  • The station is not staffed.
  • There is not an office to obtain help.
  • There is not a ticket office.
  • Please click here for access information for Docklands Light Railway for Transport for London.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) which has/have level access is / are 3 and 4.
  • The platform(s) accessed by lift is / are 3 and 4.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 3 and 4.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 3 and 4.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • There is level access from DLR platform 3 to platform 2 of the mainline station and the station building where there are toilets and a cafĂ©.
    • There is a taxi rank outside the station building.
    • The mainline platforms are staffed 24/7.
    • Please see the access guide for Greenwich Station for details.
    • The DLR network was designed to be step-free from street to train, but there may be a gap of up to 7.5cm between the platform and the train.

Level Change (Station Underpass)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located at both ends of the underpass where it meets the street.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a lift to access this area/service.
  • The lift does not bypass the ramp/slope.
  • Comments View
    • This underpass connects the DLR entrance from Greenwich High Road via Waller Way to Straightsmouth on the north side of the station.
    • There are lifts and stairs to connect platforms 2,3 and 4 to the underpass.

Level Change (Platform 3 - Underpass)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located connecting the centre of the underpass with platforms 2/3.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Platform 3)

  • There is a lift for public use.
  • The lift is located in the centre of the underpass.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are underpass - platform.
  • The lift is approximately 55m (60yd 5in) from the Greenwich High Road.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 70cm (2ft 4in).
  • The dimensions of the lift are 95cm x 140cm (3ft 1in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Level Change (Platform 4)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the end of Waller Way, to the left of the underpass entrance.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Platform 4)

  • There is a lift for public use.
  • The lift is located at the end of Waller Way, to the right of the underpass entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are street - platform.
  • The lift is approximately 45m (49yd 8in) from the Greenwich High Road.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 78cm (2ft 7in).
  • The dimensions of the lift are 95cm x 144cm (3ft 1in x 4ft 9in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water cannot be provided for an assistance dog.
  • Comments View
    • Although there are no DLR staff on the station, there are Passenger Service staff on the trains.