Access Guide
Introduction
- Related link Greenwich Station.
- Https://www.disabledgo.com/access-guide/royal-borough-of-greenwich/greenwich-station
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Comments
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- Greenwich DLR Station is linked to Greenwich Station for mainline services. .
- There is direct access to platform 3 of the DLR Station via the main entrance to Greenwich Station and platform 2.
Opening Times
- Opening times do vary depending on timetabling.
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Comments
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- DLR services do not run through the night.
- Please check the service timetables for more information.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Greenwich.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There are Blue Badge parking bays and a drop-off point outside the Greenwich mainline station building, further east along Greenwich High Road.
Level Change (Station Approach from Greenwich High Road)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading from Greenwich High Road along Waller Way towards the station and underpass.
Train Station
- The station is not staffed.
- There is not an office to obtain help.
- There is not a ticket office.
- Please click here for access information for Docklands Light Railway for Transport for London.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) which has/have level access is / are 3 and 4.
- The platform(s) accessed by lift is / are 3 and 4.
- The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 3 and 4.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 3 and 4.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
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Comments
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- There is level access from DLR platform 3 to platform 2 of the mainline station and the station building where there are toilets and a café.
- There is a taxi rank outside the station building.
- The mainline platforms are staffed 24/7.
- Please see the access guide for Greenwich Station for details.
- The DLR network was designed to be step-free from street to train, but there may be a gap of up to 7.5cm between the platform and the train.
Level Change (Station Underpass)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located at both ends of the underpass where it meets the street.
- The ramp/slope is permanent.
- There is a lift to access this area/service.
- The lift does not bypass the ramp/slope.
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Comments
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- This underpass connects the DLR entrance from Greenwich High Road via Waller Way to Straightsmouth on the north side of the station.
- There are lifts and stairs to connect platforms 2,3 and 4 to the underpass.
Level Change (Platform 3 - Underpass)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located connecting the centre of the underpass with platforms 2/3.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
Lift (Platform 3)
- There is a lift for public use.
- The lift is located in the centre of the underpass.
- The lift is a standard lift.
- The floors which are accessible by this lift are underpass - platform.
- The lift is approximately 55m (60yd 5in) from the Greenwich High Road.
- Staff do not need to be notified for use of the lift.
- The clear door width is 70cm (2ft 4in).
- The dimensions of the lift are 95cm x 140cm (3ft 1in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Level Change (Platform 4)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the end of Waller Way, to the left of the underpass entrance.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
Lift (Platform 4)
- There is a lift for public use.
- The lift is located at the end of Waller Way, to the right of the underpass entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are street - platform.
- The lift is approximately 45m (49yd 8in) from the Greenwich High Road.
- Staff do not need to be notified for use of the lift.
- The clear door width is 78cm (2ft 7in).
- The dimensions of the lift are 95cm x 144cm (3ft 1in x 4ft 9in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is low.
Toilet with Adaptations
- There are not accessible toilet facilities within this venue.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water cannot be provided for an assistance dog.
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Comments
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- Although there are no DLR staff on the station, there are Passenger Service staff on the trains.