Skip to main content

Greenwich DLR Station

Greenwich High Road, Greenwich, London, SE10 8JQ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Comments View
    • Greenwich DLR Station is linked to Greenwich Station for mainline services. .
    • There is direct access to platform 3 of the DLR Station via the main entrance to Greenwich Station and platform 2.

Opening Times

  • Opening times do vary depending on timetabling.
  • Comments View
    • DLR services do not run through the night.
    • Please check the service timetables for more information.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Greenwich.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.
  • Comments View
    • There are Blue Badge parking bays and a drop-off point outside the Greenwich mainline station building, further east along Greenwich High Road.

Level Change (Station Approach from Greenwich High Road)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading from Greenwich High Road along Waller Way towards the station and underpass.
  • The ramp/slope is easy.

Train Station

  • The station is not staffed.
  • There is not an office to obtain help.
  • There is not a ticket office.
  • Please click here for access information for Docklands Light Railway for Transport for London.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) which has/have level access is / are 3 and 4.
  • The platform(s) accessed by lift is / are 3 and 4.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 3 and 4.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 3 and 4.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • There is level access from DLR platform 3 to platform 2 of the mainline station and the station building where there are toilets and a cafĂ©.
    • There is a taxi rank outside the station building.
    • The mainline platforms are staffed 24/7.
    • Please see the access guide for Greenwich Station for details.
    • The DLR network was designed to be step-free from street to train, but there may be a gap of up to 7.5cm between the platform and the train.

Level Change (Station Underpass)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located at both ends of the underpass where it meets the street.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a lift to access this area/service.
  • The lift does not bypass the ramp/slope.
  • Comments View
    • This underpass connects the DLR entrance from Greenwich High Road via Waller Way to Straightsmouth on the north side of the station.
    • There are lifts and stairs to connect platforms 2,3 and 4 to the underpass.

Level Change (Platform 3 - Underpass)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located connecting the centre of the underpass with platforms 2/3.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Platform 3)

  • There is a lift for public use.
  • The lift is located in the centre of the underpass.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are underpass - platform.
  • The lift is approximately 55m (60yd 5in) from the Greenwich High Road.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 70cm (2ft 4in).
  • The dimensions of the lift are 95cm x 140cm (3ft 1in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Level Change (Platform 4)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the end of Waller Way, to the left of the underpass entrance.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Platform 4)

  • There is a lift for public use.
  • The lift is located at the end of Waller Way, to the right of the underpass entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are street - platform.
  • The lift is approximately 45m (49yd 8in) from the Greenwich High Road.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 78cm (2ft 7in).
  • The dimensions of the lift are 95cm x 144cm (3ft 1in x 4ft 9in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water cannot be provided for an assistance dog.
  • Comments View
    • Although there are no DLR staff on the station, there are Passenger Service staff on the trains.