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Greenwich Theatre

Crooms Hill, Greenwich, London, SE10 8ES

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Greenwich.
  • The venue is situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Greenwich.
  • The nearest underground station is Greenwich DLR.

Opening Times (Box Office)

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Burney Street Car Park.
    • The car park is located just off Burney Street opposite the theatre.
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are not available.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 200cm x 600cm (6ft 7in x 19ft 8in).
    • Standard marked parking bays are located opposite the venue on Burney Street.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is level access into the venue.
  • The main doors open both ways.
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 130cm (4ft 3in) wide.

Outside Access (Side Entrance)

  • This information is for the entrance located at the side of the venue.
  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 140cm (4ft 7in) wide.

Reception (Box Office)

  • The reception desk is 4m (13ft 1in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played in the auditorium.
  • Motorised scooters are welcomed in public parts of the venue.
  • Lighting levels are medium.
  • Customers cannot charge scooters or wheelchairs at the venue.

Other Floors (Right of Auditorium)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.

Other Floors (Left of Auditorium)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.

Other Floors (Rear of Auditorium)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.

Lift (Auditorium)

  • There is a lift for public use.
  • The lift is located past the box office to the right.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 15m (16yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 155cm x 115cm (5ft 1in x 3ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is medium.

Theatre

  • There are designated spaces for wheelchair users.
  • Designated seating is located at the rear of the auditorium.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • Companions sit to the side.
  • It is 10m (32ft 10in) from the designated seating area to the nearest accessible toilet.
  • This venue does not provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is infrared.
  • Staff are trained to use the hearing system.
  • A deposit is not required for the sound enhancement system.
  • There is not a wheelchair to borrow.
  • Concessions are available.
  • Assistance dogs are allowed in the auditorium.

Restaurant Bar Internal (Greenwich Theatre Bar)

  • The following information is for the bar.
  • Once inside, there is not level access to the service.
  • Food is available from the bar.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks cannot be brought to the table.
  • There is not a lowered section at the service counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 5m (16ft 5in) from the cafe entrance.
  • The distance between the floor and the lowest table is 37cm (1ft 3in).
  • The distance between the floor and the highest table is 65cm (2ft 2in).
  • Menus are wall only.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold snacks.

Level Change (Bar)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located between the bar.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 128cm (4ft 2in).
  • There are steps to access this area / service.
  • The steps are located between the theatre and the bar.
  • There is / are 5 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The step(s) is/are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a standard and / or platform lift to access this service.

Lift (Bar)

  • There is a lift for public use.
  • The lift is located between the theatre and the bar.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is 22m (24yd) from main entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 90cm x 130cm (2ft 11in x 4ft 3in).
  • There are separate entry and exit doors in the lift.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is medium.

Toilet with Adaptations

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 15m (16yd) from the main entrance.
    • The accessible toilet is located past the box office on the left hand side.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 77cm (2ft 6in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 125cm x 180cm (4ft 1in x 5ft 11in).
    • Floor manoeuvring space is not clear in the accessible toilet.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • No emergency alarm fitted in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a medium colour contrast between the internal door and wall.
    • The contrast between the grab rails and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • Lighting levels are low.

Standard Toilet(s)

Standard Toilet(s) (Side Entrance)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.