Access Guide
Location
- The venue is situated within the centre of the town.
- This venue is situated in Greenwich.
- The venue is situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Greenwich.
- The nearest underground station is Greenwich DLR.
Opening Times (Box Office)
- Monday 13:00 - 18:00.
- Tuesday 13:00 - 18:00.
- Wednesday 13:00 - 18:00.
- Thursday 13:00 - 18:00.
- Friday 13:00 - 18:00.
- Saturday 13:00 - 18:00.
- Sunday Closed.
- Please click here for information on opening times.
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Comments
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- Please check with the theatre for show times.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Burney Street Car Park.
- The car park is located just off Burney Street opposite the theatre.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 200cm x 600cm (6ft 7in x 19ft 8in).
- Standard marked parking bays are located opposite the venue on Burney Street.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is level access into the venue.
- The main doors open both ways.
- The doors are double width.
- The doors are heavy.
- The door opening is 130cm (4ft 3in) wide.
Outside Access (Side Entrance)
- This information is for the entrance located at the side of the venue.
- There is level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 140cm (4ft 7in) wide.
Reception (Box Office)
- The reception desk is 4m (13ft 1in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- Lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- This venue does play background music.
- Music is played in the auditorium.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are medium.
- Customers cannot charge scooters or wheelchairs at the venue.
Other Floors (Right of Auditorium)
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Other Floors (Left of Auditorium)
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Other Floors (Rear of Auditorium)
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift (Auditorium)
- There is a lift for public use.
- The lift is located past the box office to the right.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 15m (16yd) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 155cm x 115cm (5ft 1in x 3ft 9in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do not have tactile markings.
- The lighting level in the lift is medium.
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located at the rear of the auditorium.
- Wheelchairs are left with the patron.
- A companion may sit with you.
- Companions sit to the side.
- It is 10m (32ft 10in) from the designated seating area to the nearest accessible toilet.
- This venue does not provide audio described performances.
- There is a hearing assistance system.
- The hearing system is infrared.
- Staff are trained to use the hearing system.
- A deposit is not required for the sound enhancement system.
- There is not a wheelchair to borrow.
- Concessions are available.
- Assistance dogs are allowed in the auditorium.
Restaurant Bar Internal (Greenwich Theatre Bar)
- The following information is for the bar.
- Once inside, there is not level access to the service.
- Food is available from the bar.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks cannot be brought to the table.
- There is not a lowered section at the service counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 5m (16ft 5in) from the cafe entrance.
- The distance between the floor and the lowest table is 37cm (1ft 3in).
- The distance between the floor and the highest table is 65cm (2ft 2in).
- Menus are wall only.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks.
Level Change (Bar)
- There is a ramp or slope to access this service.
- The ramp or slope is located between the bar.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The width of the ramp or slope is 128cm (4ft 2in).
- There are steps to access this area / service.
- The steps are located between the theatre and the bar.
- There is / are 5 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
- There is a standard and / or platform lift to access this service.
Lift (Bar)
- There is a lift for public use.
- The lift is located between the theatre and the bar.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- The lift is 22m (24yd) from main entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 90cm x 130cm (2ft 11in x 4ft 3in).
- There are separate entry and exit doors in the lift.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do not have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- The lift overcomes the bar stairs.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 15m (16yd) from the main entrance.
- The accessible toilet is located past the box office on the left hand side.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 77cm (2ft 6in).
- The door is heavy.
- The dimensions of the accessible toilet are 125cm x 180cm (4ft 1in x 5ft 11in).
- Floor manoeuvring space is not clear in the accessible toilet.
- There is not a lateral transfer space.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- No emergency alarm fitted in the cubicle.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are low.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located to the left as you enter the bar/cafe area.
- The female toilets are 17m (19yd) from the main entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are medium.
Standard Toilet(s) (Side Entrance)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located to the right as you enter from the side entrance.
- The female and male toilets are 1m (3ft 3in) from the side entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.