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Holy Trinity Centre

Orchard Hill, Deals Gateway, London, SE13 7QZ

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Access Guide

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Introduction

  • Services / facilities within the building include a main hall, kitchen and meeting room/ office.
  • Comments View
    • The centre is managed by the Quaggy Development Trust, whose staff are based at the nearby Quaggy Children's Centre.
    • The Trust organises a programme of activities such as the baby cafe and fitness classes.
    • It is intended that in future the meeting room will be used for counselling sessions.
    • As the meeting room is not accessible to wheelchair users, counselling may be requested in the alternative venue, Quaggy Children's Centre.
    • On Sundays the centre is a place of worship for Holy Trinity Church.
    • At other times the centre is available to hire by outside groups.
    • Please see the website for details of the event programme.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Greenwich.
  • The venue is not in a pedestrian area.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Lewisham.
  • Comments View
    • Elverson Road DLR station is close by.
    • There are some steep slopes on the route from the DLR station.
    • The nearest bus stops are on Lewisham Road.
    • From Lewisham Road, Orchard Hill is steep, partly pedestrianised and has some steps which are not overcome by ramps.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located on Bennett Grove, Orchard Hill and Nectarine Way.
    • There is not a designated drop off point.
  • Comments View
    • The venue is in a residents' parking zone which is controlled 12:00 - 14:00.
    • Orchard Hill has steep slopes.

Outside Access (Entrance Gate)

  • This information is for the entrance located on Bennett Grove.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are permanently held open.
  • The door opening is 93cm (3ft 1in) wide.

Level Change (Entrance Gate)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located between the steps and the building entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.
  • The ramp does not have handrails.
  • There are steps to access this area / service.
  • The steps are located one before and 5 after the gate.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do not have handrails.
  • The ramp or slope does not bypass the steps.
  • Comments View
    • The steps are in the form of a stepped ramp, with moderate slopes on each level.

Outside Access (Accessible Entrance Gate)

  • This information is for the entrance located on Orchard Hill.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 220cm (7ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are light.
    • The door opening is 80cm (2ft 7in) wide.
  • Comments View
    • From the first gate, there is a path through the garden area to a second doorway, which is a gate to the path alongside the building.
    • On the day of our visit, this route was temporarily blocked by a skip.

Level Change (Accessible Entrance Gate)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the second gate.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 90cm (2ft 11in).

Outside Access (Centre Entrance)

  • This information is for the entrance located at the side of the building.
  • There is level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are light.
  • The door opening is 78cm (2ft 7in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are light.
    • The door opening is 83cm (2ft 9in) wide.

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • There is level access to the main hall, kitchen and toilets.
    • The serving hatch from the kitchen to the hall is high.

Level Change (Access to Meeting Room)

  • There are steps to access this area / service.
  • The steps are located at the end of the hall at the entrance to the office area.
  • There is / are 2 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 2m (2yd 7in) from the centre entrance.
    • This accessible toilet is located to the left of the entrance foyer.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is light.
    • The dimensions of the accessible toilet are 160cm x 230cm (5ft 3in x 7ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is not a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 140cm (4ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).
  • Comments View
    • There is a child-height toilet next to the standard toilet which reduces the side transfer space to 55cm.
    • There is a drop-down rail to the left of the standard toilet.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is generally on duty.
  • Staff are trained to BSL level (unknown at time of research).
  • Staff are Text Relay aware.