Access Guide
Introduction
- Services / facilities within the building include a main hall, kitchen and meeting room/ office.
-
Comments
View
- The centre is managed by the Quaggy Development Trust, whose staff are based at the nearby Quaggy Children's Centre.
- The Trust organises a programme of activities such as the baby cafe and fitness classes.
- It is intended that in future the meeting room will be used for counselling sessions.
- As the meeting room is not accessible to wheelchair users, counselling may be requested in the alternative venue, Quaggy Children's Centre.
- On Sundays the centre is a place of worship for Holy Trinity Church.
- At other times the centre is available to hire by outside groups.
- Please see the website for details of the event programme.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Greenwich.
- The venue is not in a pedestrian area.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Lewisham.
-
Comments
View
- Elverson Road DLR station is close by.
- There are some steep slopes on the route from the DLR station.
- The nearest bus stops are on Lewisham Road.
- From Lewisham Road, Orchard Hill is steep, partly pedestrianised and has some steps which are not overcome by ramps.
Parking
- The venue does not have its own car park.
-
Public Car Parks
View
- There is not a car park for public use within 200m (approx).
-
On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
-
On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Bennett Grove, Orchard Hill and Nectarine Way.
-
Drop-off Point
View
- There is not a designated drop off point.
-
Comments
View
- The venue is in a residents' parking zone which is controlled 12:00 - 14:00.
- Orchard Hill has steep slopes.
Outside Access (Entrance Gate)
- This information is for the entrance located on Bennett Grove.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are permanently held open.
- The door opening is 93cm (3ft 1in) wide.
Level Change (Entrance Gate)
- There is a ramp or slope to access this service.
- The ramp or slope is located between the steps and the building entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is not a level landing at the top of the ramp.
- The ramp does not have handrails.
- There are steps to access this area / service.
- The steps are located one before and 5 after the gate.
- The steps are clearly marked.
- The steps are medium.
- The steps do not have handrails.
- The ramp or slope does not bypass the steps.
-
Comments
View
- The steps are in the form of a stepped ramp, with moderate slopes on each level.
Outside Access (Accessible Entrance Gate)
- This information is for the entrance located on Orchard Hill.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are permanently held open.
- The door opening is 220cm (7ft 3in) wide.
-
Second set of doors
View
- There is a second set of doors.
- The doors open towards you (pull).
- The doors are single width.
- The doors are light.
- The door opening is 80cm (2ft 7in) wide.
-
Comments
View
- From the first gate, there is a path through the garden area to a second doorway, which is a gate to the path alongside the building.
- On the day of our visit, this route was temporarily blocked by a skip.
Level Change (Accessible Entrance Gate)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to the second gate.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The width of the ramp or slope is 90cm (2ft 11in).
Outside Access (Centre Entrance)
- This information is for the entrance located at the side of the building.
- There is level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are light.
- The door opening is 78cm (2ft 7in) wide.
-
Second set of doors
View
- There is a second set of doors.
- The doors open towards you (pull).
- The doors are single width.
- The doors are light.
- The door opening is 83cm (2ft 9in) wide.
Inside Access
- There is not level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are varied.
-
Comments
View
- There is level access to the main hall, kitchen and toilets.
- The serving hatch from the kitchen to the hall is high.
Level Change (Access to Meeting Room)
- There are steps to access this area / service.
- The steps are located at the end of the hall at the entrance to the office area.
- There is / are 2 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The steps are clearly marked.
- The steps are medium.
- The steps do not have handrails.
Accessible Toilet
- There are accessible toilet facilities within this venue.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 2m (2yd 7in) from the centre entrance.
- This accessible toilet is located to the left of the entrance foyer.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 160cm x 230cm (5ft 3in x 7ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is not a lateral transfer space.
- The tap type is lever.
- There is not a mixer tap.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 140cm (4ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
-
Comments
View
- There is a child-height toilet next to the standard toilet which reduces the side transfer space to 55cm.
- There is a drop-down rail to the left of the standard toilet.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Shared Toilet(s)
View
- The unisex toilets are located to the left of the centre entrance.
- Unisex toilets are 2m (2yd 7in) from the centre entrance.
- Inside the venue, there is level access to the unisex toilet.
- Lighting levels are medium.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is generally on duty.
- Staff are trained to BSL level (unknown at time of research).
- Staff are Text Relay aware.