Access Guide

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Introduction

Services / facilities within the building include a main hall, kitchen and meeting room/ office.

Comments View
- The centre is managed by the Quaggy Development Trust, whose staff are based at the nearby Quaggy Children's Centre.
- The Trust organises a programme of activities such as the baby cafe and fitness classes.
- It is intended that in future the meeting room will be used for counselling sessions.
- As the meeting room is not accessible to wheelchair users, counselling may be requested in the alternative venue, Quaggy Children's Centre.
- On Sundays the centre is a place of worship for Holy Trinity Church.
- At other times the centre is available to hire by outside groups.
- Please see the website for details of the event programme.

Location

The venue is situated outside the centre of the town.
This venue is situated in Greenwich.
The venue is not in a pedestrian area.
There is not a bus stop within 150m (164yds) of the venue.
The nearest mainline station is Lewisham.

Comments View
- Elverson Road DLR station is close by.
- There are some steep slopes on the route from the DLR station.
- The nearest bus stops are on Lewisham Road.
- From Lewisham Road, Orchard Hill is steep, partly pedestrianised and has some steps which are not overcome by ramps.

Parking

The venue does not have its own car park.

Public Car Parks. View
- There is not a car park for public use within 200m (approx).
On Street Parking and Drop-off Details. View
- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Bennett Grove, Orchard Hill and Nectarine Way.
- There is not a designated drop off point.
Comments View
- The venue is in a residents' parking zone which is controlled 12:00 - 14:00.
- Orchard Hill has steep slopes.

Outside Access (Entrance Gate)

This information is for the entrance located on Bennett Grove.
There is not level access into the venue.
The main doors open away from you (push).
The doors are single width.
The doors are permanently held open.
The door opening is 93cm (3ft 1in) wide.

Level Change (Entrance Gate)

There is a ramp or slope to access this service.
The ramp or slope is located between the steps and the building entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is not a level landing at the top of the ramp.
The ramp does not have handrails.
There are steps to access this area / service.
The steps are located one before and 5 after the gate.
The steps are clearly marked.
The steps are medium.
The steps do not have handrails.
The ramp or slope does not bypass the steps.

Comments View
- The steps are in the form of a stepped ramp, with moderate slopes on each level.

Outside Access (Accessible Entrance Gate)

This information is for the entrance located on Orchard Hill.
There is not level access into the venue.
The main doors open away from you (push).
The doors are double width.
The doors are permanently held open.
The door opening is 220cm (7ft 3in) wide.

Second set of doors View
- There is a second set of doors.
- The doors open towards you (pull).
- The doors are single width.
- The doors are light.
- The door opening is 80cm (2ft 7in) wide.
Comments View
- From the first gate, there is a path through the garden area to a second doorway, which is a gate to the path alongside the building.
- On the day of our visit, this route was temporarily blocked by a skip.

Level Change (Accessible Entrance Gate)

There is a ramp or slope to access this service.
The ramp or slope is located leading up to the second gate.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 90cm (2ft 11in).

Outside Access (Centre Entrance)

This information is for the entrance located at the side of the building.
There is level access into the venue.
The main doors open towards you (pull).
The doors are single width.
The doors are light.
The door opening is 78cm (2ft 7in) wide.

Second set of doors View
- There is a second set of doors.
- The doors open towards you (pull).
- The doors are single width.
- The doors are light.
- The door opening is 83cm (2ft 9in) wide.

Inside Access

There is not level access to the service.
There is not a hearing assistance system.
This venue does not play background music.
Motorised scooters are allowed in public parts of the venue.
The lighting levels are varied.

Comments View
- There is level access to the main hall, kitchen and toilets.
- The serving hatch from the kitchen to the hall is high.

Level Change (Access to Meeting Room)

There are steps to access this area / service.
The steps are located at the end of the hall at the entrance to the office area.
There is / are 2 step(s) to the area / service.
The lighting levels at the steps are medium.
The steps are clearly marked.
The steps are medium.
The steps do not have handrails.

Accessible Toilet

There are accessible toilet facilities within this venue.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 2m (2yd 7in) from the centre entrance.
- This accessible toilet is located to the left of the entrance foyer.
- There is level access to this accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door is light.
- The dimensions of the accessible toilet are 160cm x 230cm (5ft 3in x 7ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is not a lateral transfer space.
- The tap type is lever.
- There is not a mixer tap.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
Position of Fixtures View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 140cm (4ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Baby Change Facilities View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
Comments View
- There is a child-height toilet next to the standard toilet which reduces the side transfer space to 55cm.
- There is a drop-down rail to the left of the standard toilet.

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilets are available.
Access to Standard Shared Toilet(s) View
- The unisex toilets are located to the left of the centre entrance.
- Unisex toilets are 2m (2yd 7in) from the centre entrance.
- Inside the venue, there is level access to the unisex toilet.
- Lighting levels are medium.