Access Guide
Location
- The venue is situated outside the centre of the area.
- This venue is situated in Charlton.
- The venue is situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Westcombe Park.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
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Comments
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- The centre may also be open outside of these times for special events..
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There is unrestricted on-street parking in the road outside the venue.
Outside Access (Main Gate)
- This information is for the entrance located on Invicta Road.
- There is not level access into the venue.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main doors open automatically.
- The doors are single width.
- The door opening is 90cm (2ft 11in) wide.
Level Change (Main Gate)
- There is a ramp or slope to access this service.
- The ramp or slope is located immediately beyond the gate.
- The ramp or slope is permanent.
- The width of the ramp or slope is 110cm (3ft 7in).
Outside Access (Gate to Childrens' Centre Garden)
- This information is for the entrance located at the end of the path from the main gate.
- There is not level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 110cm (3ft 7in) wide.
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Comments
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- The entry/ exit buttons on this gate are 180cm high.
Level Change (Garden Gate)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading to and beyond the gate.
- The ramp or slope is permanent.
Outside Access (Childrens' Centre Entrance)
- This information is for the entrance located at the side of the venue.
- There is level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are light.
- The door opening is 63cm (2ft 1in) wide.
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Comments
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- The door width is 130cm if the second panel is opened.
Reception
- The reception desk is 1m (3ft 3in) from the accessible entrance.
- There is level access to reception from the entrance.
- The reception desk is low height.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are bright.
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 5m (5yd 1ft) from the accessible entrance.
- This accessible toilet is located to the left of the Stay and Play room.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door is light.
- The dimensions of the accessible toilet are 150cm x 190cm (4ft 11in x 6ft 3in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 135cm (4ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- The handle on the door to the accessible toilet is 165cm high (to prevent children entering the room).
- A wheelchair user may require assistance to enter/ leave the accessible toilet.
- Baby change facilities are located within the venue.
- The baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 85cm (2ft 9in).
Standard Toilet(s)
- There are standard unisex childrens' toilets off the Stay and Play room.
- The accessible toilet is used by all adult visitors to the centre.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
- Staff are Text Relay aware.
- Home visits / services are available.
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Comments
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- Some staff members are trained in Makaton.