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Kidbrooke Station

Pegler Square, Kidbrooke, Greenwich, London, SE3 9PL

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Access Guide

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Introduction

  • At the time of our revisit (April 2015) the station building shown and car park had been closed as part of the redevelopment of the area.
  • A temporary ticket office has been opened further along platform 1 (not surveyed).
  • A new station building is expected to be completed in 2016.

Location

  • The venue is situated within the centre of the area.
  • This venue is situated in Kidbrooke.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.

Opening Hours

Parking

  • The venue does not have its own car park.

Outside Access (Platform 1)

  • This information is for the entrance located next to the old station building.
  • There is level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are permanently held open.
  • The door opening is 127cm (4ft 2in) wide.

Outside Access (Platform 2)

  • This information is for the entrance located on Henley Cross.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 130cm (4ft 3in) wide.

Level Change (Platform 2)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Reception (Ticket Office (Temporary))

  • The desk is 10m (10yd 2ft) from the temporary station entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk has a low (76cm or lower) section.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service.
  • Motorised scooters are welcomed in public parts of the venue.
  • Lighting levels are varied.
  • Customers cannot charge scooters or wheelchairs at the venue.

Level Change (Between Platforms)

  • There are steps to access this area / service.
  • The steps are located to the right as you exit the ticket office.
  • There is / are 15+ step(s) to the area / service.
  • The step(s) is/are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 19:15 - 06:00.
  • There is a ticket office.
  • The ticket office is located on Platform 1.
  • The ticket office is 4m (13ft 1in) from the ticket office entrance.
  • The train companies operating from within this station are South Eastern.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) which has/have level access is / are 1.
  • The platform(s) accessed by ramp / slope is / are 2.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1.
  • The platform(s) which can be accessed by using alternative outside access entrances only is / are 2.
  • Comments View
    • The photograph on the left shows Platform 2.
    • The photograph on the right shows Platform 1.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial, Braille and tactile signage on or near the toilet door.
    • This accessible toilet is approximately 27m (29yd 1ft) from the Platform 1 entrance.
    • This accessible toilet is located on Platform 1.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 95cm (3ft 1in).
    • The door is light.
    • The dimensions of the accessible toilet are 150cm x 218cm (4ft 11in x 7ft 2in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 81cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is push.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.
  • Comments View
    • The accessible toilet also serves as a standard unisex toilet.
    • The toilet door is remotely unlocked from the ticket office.
    • Photograph 2 shows the intercom that is used to request access.

Level Change (Toilet)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the right of the entrance.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Standard Toilet(s)

  • The accessible toilet on Platform 1 is available to all passengers at the discretion of station staff.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.