Skip to main content

Kidbrooke Station

Upside Approach Road, Kidbrooke, Greenwich, London, SE3 9PL

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • At the time of our revisit (April 2015) the station building shown and car park had been closed as part of the redevelopment of the area.
  • A temporary ticket office has been opened further along platform 1 (not surveyed).
  • A new station building is expected to be completed in 2016.

Location

  • The venue is situated within the centre of the area.
  • This venue is situated in Kidbrooke.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.

Outside Access (Platform 1)

  • This information is for the entrance located next to the old station building.
  • There is level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are permanently held open.
  • The door opening is 127cm (4ft 2in) wide.

Outside Access (Platform 2)

  • This information is for the entrance located on Henley Cross.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 130cm (4ft 3in) wide.

Level Change (Platform 2)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Reception (Ticket Office (Temporary))

  • The desk is 10m (10yd 2ft) from the temporary station entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk has a low (76cm or lower) section.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Opening Times View
    • Monday 06:10 - 19:30..
    • Tuesday 06:10 - 19:30..
    • Wednesday 06:10 - 19:30..
    • Thursday 06:10 - 19:30..
    • Friday 06:10 - 19:30..
    • Saturday 06:40 - 19:30..
    • Sunday 09:00 - 14:40..

Inside Access

  • There is level access to the service.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.
  • Customers cannot charge scooters or wheelchairs at the venue.

Level Change (Between Platforms)

  • There are steps to access this area / service.
  • The steps are located to the right as you exit the ticket office.
  • There is / are 15+ step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 19:15 - 06:00.
  • There is a ticket office.
  • The ticket office is located on Platform 1.
  • The ticket office is 4m (13ft 1in) from the ticket office entrance.
  • The train companies operating from within this station are South Eastern.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) which has/have level access is / are 1.
  • The platform(s) accessed by ramp / slope is / are 2.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1.
  • The platform(s) which can be accessed by using alternative outside access entrances only is / are 2.
  • Comments View
    • The photograph on the left shows Platform 2.
    • The photograph on the right shows Platform 1.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is Braille, tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 27m (29yd 1ft) from the Platform 1 entrance.
    • This accessible toilet is located on Platform 1.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 95cm (3ft 1in).
    • The door is light.
    • The dimensions of the accessible toilet are 150cm x 218cm (4ft 11in x 7ft 2in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 81cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is push.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.
  • Comments View
    • The accessible toilet also serves as a standard unisex toilet.
    • The toilet door is remotely unlocked from the ticket office.
    • Photograph 2 shows the intercom that is used to request access.

Level Change (Toilet)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the right of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Standard Toilet(s)

  • The accessible toilet on Platform 1 is available to all passengers at the discretion of station staff.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.