Access Guide
Location
- The venue is situated outside the centre of the area.
- This venue is situated in Charlton.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Charlton.
Opening Times
- Monday 00:00 - 00:00.
- Tuesday 00:00 - 00:00.
- Wednesday 00:00 - 00:00.
- Thursday 00:00 - 00:00.
- Friday 00:00 - 00:00.
- Saturday 00:00 - 00:00.
- Sunday 00:00 - 00:00.
- The venue is open 24hrs.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 360cm x 625cm (11ft 10in x 20ft 6in).
- The nearest designated bay is 10m (32ft 10in) from the main entrance.
- The furthest designated bay is 12m (13yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are single width.
- The door opening is 90cm (2ft 11in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 90cm (2ft 11in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading from the car park to the entrance.
- The ramp or slope is permanent.
- There is not a level landing at the top of the ramp.
Inside Access
- There is level access to the service.
- This venue does play background music.
- Music is played throughout the restaurant.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are bright.
- Customers can charge scooters or wheelchairs at the venue.
Eating and Drinking
- The following information is for the restaurant.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the main entrance.
- The distance between the floor and the lowest table is 71cm (2ft 4in).
- The distance between the floor and the highest table is 111cm (3ft 8in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is fast food.
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is tactile, pictorial and Braille signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
- This accessible toilet is located at the rear of the restaurant.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens by sliding.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 69cm (2ft 3in).
- The door is light.
- The dimensions of the accessible toilet are 140cm x 170cm (4ft 7in x 5ft 7in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 62cm (2ft).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 105cm (3ft 5in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
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- Baby change facilities are located within the venue.
- The baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 112cm (3ft 8in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located at the rear of the restaurant.
- The female and male toilets are 12m (13yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.