Access Guide
Introduction
- Services / facilities within the building include a community hall, meeting rooms, a coffee bar/bar on the ground floor; childrens groups in the basement; community rooms and staff offices on the 1st floor: community rooms, Advocacy for Older People and Counselling on the 2nd floor.
- Services / facilities within the grounds include community garden.
-
Comments
View
- Mycenae House has 16 available spaces of varying size from the 120 capacity Main Hall to the small rooms which are available for hire by the hour, by the day or for longer periods.
- The large hall, some meeting rooms and the cafe bar are on the ground floor and fully accessible.
- Other floors are accessed by stairs only.
Location
- The venue is situated outside the centre of the area.
- This venue is situated in Blackheath.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Westcombe Park.
- The nearest underground station is North Greenwich.
Opening Times
- Monday 08:30 - 23:00.
- Tuesday 08:30 - 23:00.
- Wednesday 08:30 - 23:00.
- Thursday 08:30 - 23:00.
- Friday 08:30 - 23:00.
- Saturday 08:30 - 23:00.
- Sunday Closed.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 350cm x 600cm (11ft 6in x 19ft 8in).
- The nearest designated bay is 18m (19yd 2ft) from the main entrance.
- The furthest designated bay is 21m (22yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
-
Comments
View
- There is a security barrier at the entrance to the car park.
- Access is by speaking to the office using the intercom.
- The intercom is within reach of the vehicle driver.
- There are standard on-steet parking bays in Mycenae Road.
- Some bays are free, others are limited to 2 hours for non-permit holders.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 121cm (3ft 12in) wide.
-
Comments
View
- The door may be held open in fine weather.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does have handrails.
- The handrails are on both sides.
Outside Access (Garden Entrance)
- This information is for the entrance located at rear of the venue.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are light.
- The door opening is 89cm (2ft 11in) wide.
-
Comments
View
- This door is mainly a fire door but in Summer is held open to give direct access to the garden.
Level Change (Garden Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp or slope is 120cm (3ft 11in).
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Restaurant Bar Internal (Coffee Bar / Bar)
- The following information is for the cafe.
- Once inside, there is level access to the service.
- Food is available from the bar.
- Food or drinks are ordered from the counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the service counter.
- There is ample room for a wheelchair user to manoeuvre.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 10m (10yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 71cm (2ft 4in).
- Menus are wall only.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks and drinks.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are LG-G-1-2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting level is medium.
-
Other
View
- The services on the floors which are not accessible are all the rooms in the basement, 1st and 2nd floors.
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 14m (15yd 11in) from the main entrance.
- This accessible toilet is located within the female toilet on the ground floor.
- There is not level access to this accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is light.
- The dimensions of the accessible toilet are 133cm x 110cm (4ft 4in x 3ft 7in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 95cm (3ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are not available in the cubicle.
- There is a/are coat hook(s).
-
Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
-
Comments
View
- There is a hand dryer in the main part of the female toilet, 118 cm high.
- There is an identical accessible cubicle in the female toilet on the 1st floor.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located to the far left of the ground floor as you enter.
- The female and male toilets are 12m (13yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the basement and 1st floor female toilets.
- The height of the baby change table once extended is 85cm (2ft 9in).
- Inside the venue, there is not level access to the baby change facility.
-
Comments
View
- The male toilet on the ground floor has a grab rail fitted.
- There are standard toilets available on all floors.
- .
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
- Staff are not Text Relay aware.
- There is not an open fireplace.
- Takeaway cutlery is available.
- Drinking straws are available on request.
- Children are welcomed at the venue.