Skip to main content

The Pilot

68 River Way, Greenwich, London, SE10 0BE

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.


About this venue

For WhatPub information about the Pilot, please click here (opens new tab)

Access Guide

Show Easy Read

Introduction

  • The symbols given are for the ground floor bar.
  • There are ten accommodation rooms on the first and second floors accessible only by stairs.

Opening Times (Bar)

  • Monday 11:00 - 23:00.
  • Tuesday 11:00 - 23:00.
  • Wednesday 11:00 - 23:00.
  • Thursday 11:00 - 23:00.
  • Friday 11:00 - 23:00.
  • Saturday 11:00 - 23:00.
  • Sunday 12:00 - 22:30.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Greenwich.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Westcombe Park.
  • The nearest underground station is North Greenwich.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 370cm x 500cm (12ft 2in x 16ft 5in).
    • The nearest designated bay is 5m (5yd 1ft) from the main entrance.
    • The furthest designated bay is 9m (9yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are level changes with no dropped kerbs.
    • The car park surface is cobbled.
    • There is not a dropped kerb / non stepped access from the car park to the venue.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Front Bar Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 78cm (2ft 7in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open away from you (push).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 76cm (2ft 6in) wide.

Level Change

  • There are steps to access this area / service.
  • The steps are located in front of the door.
  • There is / are 1 step(s) to the area / service.
  • The step(s) is/are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Outside Access (Accessible Bar Entrance)

  • This information is for the entrance located to right of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 78cm (2ft 7in) wide.

Level Change

  • There is a ramp or slope to access this service.
  • The ramp or slope is located up to the side entrance.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on the right going up.

Level Change (Access To Garden)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the right of the accessible entrance ramp.
  • The ramp or slope is permanent.
  • The ramp does not have handrails.
  • The width of the ramp or slope is 100cm (3ft 3in).
  • There are steps to access this area / service.
  • The steps are located from accessible entrance to the garden.
  • There is / are 7 step(s) to the area / service.
  • The step(s) is/are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on the left going up.
  • The ramp/slope does bypass the step(s).
  • Comments View
    • This ramp leads to the garden seating area and the accessible entrance into the lower dining area.

Outside Access (Accessible Entrance To Lower Dining Area)

  • This information is for the entrance located from the garden into the lower dining area.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are light.
  • The door opening is 79cm (2ft 7in) wide.

Inside Access (Bar)

  • There is not level access to the service.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Eating and Drinking

  • The following information is for the restaurant/bar.
  • The bar does serve food.
  • Full table service is available.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the the accessible entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 106cm (3ft 6in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is English/Mediterranean and fresh fish.

Level Change (Stairs To Lower Dining Area)

  • There are steps to access this area / service.
  • The steps are located from main pub entrance level.
  • There is / are 9 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The step(s) is/are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The handrails are on the left going up.

Level Change (Stairs To Upper Dining Area and Roof Terrace)

  • There are steps to access this area / service.
  • The steps are located to the right of the bar.
  • There is / are 7 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The step(s) is/are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on the left going up.
  • Comments View
    • These stairs lead to a further dining area and roof terrace.

Outside Seating

  • There are tables and chairs in the rear garden area.
  • Most of the tables and chairs are not fixed.
  • Some of the chairs have armrests.
  • The height of the tables is 71cm.
  • Around the edge of the garden there are seating booths with fixed tables and benches.
  • At the front of the venue there are picnic benches.

Accessible Toilet (Bar)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 8m (8yd 2ft) from the pub accessible entrance.
    • This accessible toilet is located through the door to the female standard toilet.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 76cm (2ft 6in).
    • The door is light.
    • The dimensions of the accessible toilet are 228cm x 137cm (7ft 6in x 4ft 6in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 144cm (4ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 77cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a medium colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 103cm (3ft 5in).
  • Comments View
    • The inward opening door impinges on the turning space.
    • As it closes it leaves 78cm between the door and toilet.
    • There is a raised ramped threshold at the entrance to the toilets.

Standard Toilet(s) (Bar)

Outside Access (Hotel Entrance)

  • This information is for the entrance located at the front right of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 75cm (2ft 6in) wide.

Level Change (Hotel Entrance)

  • There are steps to access this area / service.
  • The steps are located in front of the door.
  • There is / are 2 step(s) to the area / service.
  • The step(s) is/are not clearly marked.
  • The steps are deep.
  • The steps do not have handrails.

Other Floors (Stairs to Hotel)

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting levels are medium.
  • Other View
    • The services on the floors which are not accessible are the guest rooms.
  • Comments View
    • There is a second staircase leading from the bar to the guest rooms.

Room

  • General Information View
    • There are 10 rooms in total.
    • There are 0 standard ground floor rooms.
    • There are 10 standard rooms on other floors.
  • Accessible Rooms View
    • There are not accessible ensuite facilities.
  • Auxiliary Aids - General View
    • Some rooms have no auxiliary aids for people with sensory impairments.
    • The venue does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • There is not level access to standard rooms on other floors.
    • Adjoining rooms are not available.
  • Comments View
    • Rooms 1 - 6 are on the first floor , 7 - 10 on the second floor.
    • All the rooms have standard ensuite bathrooms.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located at both the back and front of the building.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.