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Respite Home

11 Kemsing Road, Greenwich, London, SE10 0LL

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Access Guide

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Introduction

  • Services / facilities within the building include 2 self-contained flats, each with 4 en-suite rooms and communal kitchens, lounges and dining areas, accessible bathrooms, a laundry room and a cinema room.
  • Services / facilities within the grounds include the garden and patio seating area.
  • Comments View
    • The Respite Home offers breaks to adults with learning difficulties, some of whom may also have additional needs.
    • Guests are first assessed and referred by social services before booking a stay.
    • Most stays range from one night to several weeks.
    • Guests might take part in activities organised by staff or attend their usual daytime activities.

Location

  • The venue is situated within the centre of the area.
  • This venue is situated in East Greenwich.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Westcombe Park.
  • The nearest underground station is North Greenwich.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park is at the side of the venue.
  • The car park type is open air/surface.
  • There are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • This information is for the entrance located to the front left of the building.
  • There is not level access into the venue.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 90cm (2ft 11in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are adjustable.
  • Comments View
    • There is a four-bedroom flat on the ground floor and a similar one on the first floor.
    • Each flat has its own lounge, diner and kitchen.
    • Meals would usually be prepared by staff, working with those guests who would like to be involved.
    • There is an accessible bathroom on each floor.
    • Staff offices, the cinema room and the laundry room are located on the second floor.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located to the right of the entrance hall.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is 2m (2yd 7in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 145cm x 110cm (4ft 9in x 3ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Accommodation

  • Location of Accessible Accommodation View
    • The establishment provides 8 accessible accommodation facilities with an ensuite and/or separate accessible bathroom.
    • The accessible facilities are located in all the ground and first floor en-suite rooms.
    • There is level access from an accessible entrance.
    • This is by lift.
    • The room number viewed was 4 (Ground Floor).
    • The width of the door to the room is 86cm (2ft 10in).
    • The dimensions of the clear floor space are 400cm x 460cm (13ft 1in x 15ft 1in).
    • Light switches are within 120cm (4ft) from floor level.
    • Assistance dogs are welcome to stay with residents in accessible accommodation.
  • Accessible Bathroom View
    • The information relates to the ensuite.
    • The dimensions of the bathroom are 180cm x 195cm (5ft 11in x 6ft 5in).
    • The door opens outwards.
    • The width of the door to the bathroom is 88cm (2ft 11in).
    • The door weight is light.
    • There is not a functional emergency alarm in the bathroom.
    • It is out of reach (higher than 10cm (4") from floor).
    • The door is locked by a twist lock.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm in height.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The height of the sink is 70cm (2ft 4in).
    • There is not a mixer tap.
    • The tap type is lever.
    • There is a lateral transfer space.
    • The measurement of lateral transfer space is 115cm (3ft 9in).
    • As you face the toilet pan the transfer space is on the right.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted grab rails are available.
    • As you face the toilet pan the wall mounted grab rails are on both sides.
    • There are mirrors.
    • The mirrors are placed at a lower level or at an angle for ease of use.
    • Disposal facilities are not available.
  • Bath and Shower View
    • There is not a bath.
  • Wheel In Shower View
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The type of shower controls used are twist/turn.
    • The shower seat is flip down.
    • The shower seat height is 43cm (1ft 5in).
    • There are not handrails available.
  • Colour contrast and lighting in accessible rooms View
    • The colour contrast between the external room door and wall is good.
    • The colour contrast between the walls and floor is good.
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between external ensuite / bathroom door and wall is good.
    • The lighting levels are adjustable.
  • Colour contrast and lighting in accessible bathroom View
    • The colour contrast between the internal bathroom door and wall is good.
    • The colour contrast between the walls and floor in the bathroom is good.
    • The colour contrast between the drop down rails and wall is good.
    • The colour contrast between the grab rails and wall is good.
    • Lighting levels are medium.
  • Auxiliary Aids - General View
    • None of the rooms have auxiliary aids for people with sensory impairments.
    • The accommodation does provide any other auxiliary aids for people with mobility impairments.
    • Mobile hoists are available and Ceiling tracking hoists are available.
    • Assistance dogs are welcome to stay with residents in standard rooms.
    • There are 8 accessible rooms with wheel in showers.
  • Comments View
    • The 4 ground floor rooms would usually be allocated to guests who are wheelchair users or have mobility difficulties.
    • These rooms have an electrically adjustable beds.
    • There are also ceiling track hoists to cover the bed and bedside area.
    • The first floor rooms are similar but have standard beds and no hoist.

Accessible Bathroom (Ground Floor)

  • Accessible bathroom facilities are available.
  • Location and access View
    • It was possible to access the bathroom during the survey.
    • The bathroom is unisex.
    • The bathroom is not for the sole use of disabled people.
    • There is pictorial signage on or near the accessible bathroom door.
    • The accessible bathroom is 4m (4yd 1ft) from the main entrance.
    • There is level access to the accessible bathroom.
  • Features and dimensions View
    • A key is not required for the accessible bathroom.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the door is 87cm (2ft 10in).
    • The door weight is heavy.
    • The dimensions of the bathroom are 330cm x 270cm (10ft 10in x 8ft 10in).
    • The bathroom has a non slip floor.
    • Floor manoeuvring space is clear in the bathroom.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (4") from floor).
    • Disposal facilities are available.
    • There is not a coat hook.
  • Position of fixtures View
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin height is 70cm (2ft 4in).
    • The tap type is lever.
    • There is not a mixer tap for the wash basin.
    • There is a lateral transfer space.
    • The lateral transfer space is 133cm (4ft 4in).
    • As you face the toilet pan the transfer space is on both sides.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the left.
    • There are mirrors in the accessible bathroom.
    • Mirrors are placed at a lower level or at an angle for ease of use.
  • Bath details View
    • There is a bath.
    • The height is adjustable.
    • A hoist is available.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a shower over the bath.
    • There are not wall mounted handrails available.
  • Wheel in shower details View
    • There is not a wheel in shower.
  • Colour contrast and lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • There is a similar bathroom on the first floor, with a standard non-adjustable bath.
    • Toileting chairs and other support aids are available.
    • The toilet seat is 48cm high.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Comments View
    • Some staff have training in Makaton.
    • There is access from the ground floor flat to the rear garden area, which has a patio with seating and a grassed area.