Access Guide
Overview
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About
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- This is a South Asian community centre.
- Facilities available in the venue include: a large main hall/function room with professional mass catering facilities, plus toilets with adaptations and standard toilets.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park.
- There is on-street standard parking.
- The nearest train station is Plumstead.
- The nearest DLR station is Woolwich Arsenal.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: reception.
- Access throughout may include manual doors, doors permanently held open, narrow walkways and narrow openings.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Documents are available in the following formats: large print (on request) and different languages.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
- There are 2 toilets with adaptations.
- Toilets with adaptations are located within the standard male and female toilets.
- All toilets with adaptations have a left hand transfer space.
- The male and female toilet facilities are located along the corridor to your right as you enter the building through the main entrance.
- Parent and baby changing facilities are located in the room to the rear of the standard female toilets.
Parking
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Car Park
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- The car park is located up the driveway at the end of White Hart Road, to the right as you approach the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street standard parking is available.
- There is unmarked and unrestricted standard on-street parking located on White Hart Road, North Road and White Hart Avenue, although this may be limited due to the venue being located on an industrial estate.
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Public Car Parks
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- The car park gates are always kept closed for security reasons. There is an intercom on the car park gates at a height of 135cm, which cannot be reached from your car. Alternatively, you can telephone the venue in order for the gates to be opened when you arrive.
Entrance (Main Entrance)
- This entrance is located at the front of the building, straight ahead along the driveway as you enter the car park.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- The ramp bypasses the steps.
- There are 2 steps with no handrails.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 20cm.
- The depth of the steps is between 30cm and 45cm.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 141cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located to the left as you enter the building through the main entrance.
- The distance from the main entrance is 7m.
- There is stepped access to reception.
- There is 1 step with no handrails.
- The step is clearly marked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 7cm.
- There are double manual doors (with one leaf locked) to enter the reception area. These open away from you to a width of 70cm. The locked door can be unlocked upon request.
- The height of the reception desk is 73cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is not space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables and desks.
- Some tables are fixed.
Getting Around
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: reception.
- Access throughout may include manual doors, doors permanently held open, narrow walkways and narrow openings.
- Some flooring is shiny.
- There is a low visual contrast between the walls and floor in the majority of walkways.
- There is background noise in this area which varies depending on the function/event .
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Room (Main Hall)
- The room is located diagonally to the left as you enter the building through the main entrance.
- The distance from the main entrance is 4m.
- The most accessible route to the room has step-free level access.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a low visual contrast.
- The doors are permanently held open.
- The width of the opening is 145cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny and patterned.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event .
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
- The room contains a serving hatch through from the kitchen at a height of 97cm. The stage is accessed by 5 unmarked steps, 20cm high and 27cm deep, with a handrail on the left going up only.
Toilet with Adaptations (Inside Standard Male Toilets - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located immediately to the left as you enter the standard male toilets.
- The distance from the main entrance is 22m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a low visual contrast.
- The width of the door opening is 89cm.
- The door has a sliding bolt lock.
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- The dimensions of the cubicle are 154cm (width) x 208cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 101cm (from the side of the toilet pan to the wall).
- There is a lever flush on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 87cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 109cm from the floor.
- There is not a towel dispenser.
- There is not a hand dryer.
- There is no emergency alarm.
- There is no mirror.
- There is no shelf.
- The cubicle has no disposal facilities.
- There is one coat hook.
- The coat hook is 160cm from the floor.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
- The door into the standard male toilets, in which this facility is located, has a low colour contrast, and opens inwards to a width of 77cm. There is no towel dispenser or hand dryer within the cubicle, but there are hand dryers by the main sinks outside the cubicle in the standard male toilets, at a height of 112cm. These sinks are 92cm high, with push button taps, and have soap dispensers which are also 112cm high. Standard mirrors are available here. There are general waste bins (without lids) outside the cubicle in the standard toilets.
Toilet with Adaptations (Inside Standard Female Toilets - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located immediately to the right as you enter the standard female toilets.
- The distance from the main entrance is 20m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a low visual contrast.
- The width of the door opening is 89cm.
- The door has a sliding bolt lock.
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- The dimensions of the cubicle are 148cm (width) x 146cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 63cm (from the side of the toilet pan to the wall).
- There is a push button flush on the wall above the cistern.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 85cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 96cm from the floor.
- There is not a towel dispenser.
- There is not a hand dryer.
- There is no emergency alarm.
- There is no mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There is one coat hook.
- The coat hook is 159cm from the floor.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
- The door into the standard female toilets, in which this facility is located, has a low colour contrast, and opens inwards to a width of 76cm. There is no towel dispenser or hand dryer within the cubicle, but there are hand dryers by the main sinks in the standard female toilets at a height of 116cm. The sinks here are 86cm high, with soap dispensers at a height of 114cm. There are standard mirrors by these sinks. There is a wall-mounted baby change table in a room at the end of the standard female toilets at a height of 81cm. This room is accessed by a door with an opening width of 79cm, contains chairs without armrests, full length mirrors, and has a clear 150cm x 150cm turning space.