You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the area.
• This venue is situated in Woolwich.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Woolwich Docklands.

You are on Opening Times. Skip to the next section.

Opening Times

• The Thames Barrier Information Centre offers only pre-booked group talks, available 7 days a week.
• Please contact the venue with your preferred time and date and they will check availability.
• Telephone 020 8305 4188 or email [email protected].

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There are 3 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 350cm x 600cm (11ft 6in x 19ft 8in).
  • The nearest designated bay is 15m (16yd 1ft) from the exhibition direct entrance.
  • The furthest designated bay is 20m (21yd 2ft) from the exhibition direct entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is block paving.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The car park is open 7 days a week.

You are on Outside Access (Exhibition Direct Entrance). Skip to the next section.

Outside Access (Exhibition Direct Entrance)

• This information is for the entrance located at the front of the building at ground level.
• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 140cm (4ft 7in) wide.

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• Comments View
  • Inside the entrance there is an automatic ticket machine.
  • After the machine there are security barriers.
  • The wide gate is 99cm.
  • The standard gate is 55cm.
  • On the day of our visit this entrance was closed as the ticket machine was temporarily out of order.

You are on Outside Access (Cafe Entrance). Skip to the next section.

Outside Access (Cafe Entrance)

• This information is for the entrance located at the front of the building at flood wall level.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 110cm (3ft 7in) wide.

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• Comments View
  • An additional entrance direct to the exhibition is available on the ground floor.
  • Tickets for the exhibition can be purchased in the cafe.
  • From the cafe there is access to the internal stairs down to the exhibition.

You are on Level Change (Cafe Entrance). Skip to the next section.

Level Change (Cafe Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located on the river side of the building, leading to the entrance from the lift.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on both sides.
• There are steps to access this area / service.
• The steps are located leading to the entrance to the left of the building from the car park.
• There is / are 15+ step(s) to the area / service.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.
• The ramp/slope does bypass the step(s).

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• Comments View
  • The stairs are in the form of a stepped ramp.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the right side of the building.
• The lift is a platform lift.
• The floors which are accessible by this lift are G-1.
• The lift is 19m (20yd 2ft) from the cafe entance.
• Staff do need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 110cm x 130cm (3ft 7in x 4ft 3in).
• There are separate entry and exit doors in the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • On leaving the lift there is a ramp to the cafe level.
  • The lift was out of order on the day of our visit (May 2014).

You are on Inside Access (Exhibition). Skip to the next section.

Inside Access (Exhibition)

• There is level access to the service.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does play background music.
• Music is played on the ground floor exhibition space.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

You are on Restaurant Bar Internal (Cafe). Skip to the next section.

Restaurant Bar Internal (Cafe)

• The following information is for the cafe.
• Once inside, there is level access to the service.
• Food or drinks are ordered from the counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the service counter.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 3m (3yd 10in) from the cafe entrance.
• The distance between the floor and the lowest table is 75cm (2ft 6in).
• The distance between the floor and the highest table is 75cm (2ft 6in).
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • There are also picnic benches on the terrace outside the cafe.

You are on Level Change (Access To Thames Path). Skip to the next section.

Level Change (Access To Thames Path)

• There are steps to access this area / service.
• The steps are located from café terrace to the riverside path.
• There is / are 15+ step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

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• Comments View
  • There is a play area and further picnic benches at the level of the riverside path.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.
• Comments View
  • These stairs link the cafe and the exhibition space.
  • The external lift overcomes the stairs.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 11m (12yd 1in) from the lift.
  • This accessible toilet is located outside, on the ground floor to the right of the building.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from cafe staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 98cm (3ft 3in).
  • The door is light.
  • The dimensions of the accessible toilet are 117cm x 215cm (3ft 10in x 7ft 1in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 60cm (1ft 12in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is sensor.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer can be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the first aid room on the ground floor.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located on the right as you enter the cafe.
  • The female and male toilets are 6m (6yd 1ft) from the cafe entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are medium.
• Comments View
  • There are additional standard toilets at ground level.
  • Access is from the outside to the right of the building.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not generally on duty.
• This service cannot be requested.
• Staff are Text Relay aware.