You are on Introduction. Skip to the next section.

Introduction

• Openings times vary according to the ferries.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Greenwich.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Greenwich.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Cutty Sark Car Park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• There is not level access to reception from the entrance.
• The reception desk is medium height.
• The desk does not have a lowered section.
• There is not a hearing assistance system.

You are on Level Change (Ticket Office). Skip to the next section.

Level Change (Ticket Office)

• There is a ramp or slope to access this service.
• The ramp or slope is located between King William Walk and the ticket office.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Outside Access (Pier Entrance). Skip to the next section.

Outside Access (Pier Entrance)

• This information is for the entrance located leading onto the pier.
• There is level access into the venue.
• The main doors open (no doors).

You are on Level Change (Pier). Skip to the next section.

Level Change (Pier)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the pier.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• There is a standard and / or platform lift to access this service.

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• Comments View
  • The ramp varies from level to steep depending on the level of the tide at the time.
  • When the ramp is steep, the platform lift can be used.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located on King William Walk.
• The lift is a platform lift.
• The floors which are accessible by this lift are King William Walk to Pier.
• The lift is 2m (6ft 7in) from Pier Entrance.
• The clear door width is 85cm (2ft 9in).
• The dimensions of the lift are 78cm x 132cm (2ft 7in x 4ft 4in).
• There are separate entry and exit doors in the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do not have tactile markings.
• The lighting level in the lift is bright.

You are on Level Change (Waiting Area). Skip to the next section.

Level Change (Waiting Area)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading from the pier to the waiting area.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• Motorised scooters are welcomed in public parts of the venue.
• Customers cannot charge scooters or wheelchairs at the venue.

You are on Outside Access (Boarding Point B). Skip to the next section.

Outside Access (Boarding Point B)

• This information is for the entrance located on the pier.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 95cm (3ft 1in) wide.

You are on Level Change (Boarding Point B). Skip to the next section.

Level Change (Boarding Point B)

• There are steps to access this area / service.
• The steps are located leading from the boarding point to the ferry.
• There is / are 3 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilet facilities within this venue.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• A member of staff trained in BSL skills is not generally on duty.
• This service cannot be requested.