You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include reception, bar/ restaurant, standard rooms.
• Services / facilities within the grounds include Bakery Annexe containing accessible and standard rooms.

You are on Opening Times. Skip to the next section.

Opening Times

• This service is open 24 hours.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Woolwich Arsenal.
• The nearest DLR station is Woolwich Arsenal.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Powis Street.
  • The car park is located at the rear of the main building, in front of The Bakery Annexe.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • On street Blue Badge parking is located on Powis Street, opposite the hotel entrance.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There are Blue Badge bays in the public car park within 50m of the hotel rear entrance and the entrance to The Bakery Annexe.
  • Car parking is free overnight for hotel guests.
  • Parking is not free for Blue Badge holders during the day.

You are on Outside Access (Main Building - Powis Street Entrance). Skip to the next section.

Outside Access (Main Building - Powis Street Entrance)

• This information is for the entrance located at the front of the building, on Powis Street.
• There is not level access into the venue.
• The intercom is in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) automatically.
• The door(s) is / are single.
• The width of the door opening is 137cm (4ft 6in).

You are on Level Change (Main Building - Powis Street Entrance). Skip to the next section.

Level Change (Main Building - Powis Street Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located immediately beyond the entrance.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Outside Access (Main Building - Rear Entrance). Skip to the next section.

Outside Access (Main Building - Rear Entrance)

• This information is for the entrance located facing the Bakery Annexe and the public car park.
• There is not level access into the venue.
• The intercom is in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) automatically (away from you).
• The door(s) is / are single.
• The width of the door opening is 99cm (3ft 3in).

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• Comments View
  • From 22.00 - 06.00 access is by key card reader.
  • The card reader is within reach of a wheelchair user.

You are on Level Change (Main Building - Rear Entrance). Skip to the next section.

Level Change (Main Building - Rear Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located to the left as you face the entrance.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 135cm (4ft 5in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the right as you face the entrance.
• There is/are 4 step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 8m (8yd 2ft) from the both the main and rear entrances.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does play background music.
• Music is played in the entrance foyer and bar/ restaurant.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • All wayfinding signage in the building is tactile with Braille.

You are on Eating and Drinking (Bar Café). Skip to the next section.

Eating and Drinking (Bar Café)

• The following information is for the cafe/bar.
• The cafe/bar is located to the right of the main building entrance foyer.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 10m (10yd 2ft) from the Powis Street entrance.
• The standard height for tables is 74cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • There is a menu of snack foods available at all times when the bar/ café is closed.
  • The bar remains open until 01.00.

You are on Level Change (Main Building - Access to Rooms). Skip to the next section.

Level Change (Main Building - Access to Rooms)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left of the foyer.
• There is/are 1 step(s) to the area/service.
• The lighting levels at the step(s) are bright.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• There is a lift to access this area/service.
• The lift does bypass the step(s).

You are on Other Floors (Main Building). Skip to the next section.

Other Floors (Main Building)

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift (Main Building). Skip to the next section.

Lift (Main Building)

• There is a lift for public use.
• The lift is located to the left of the entrance foyer from the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2.
• The lift is approximately 10m (10yd 2ft) from the Powis Street entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Room. Skip to the next section.

Room

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• General Information View
  • There are 120 rooms in total.
  • There are 6 standard ground floor rooms.
  • There are 106 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 8 room(s) which has / have accessible ensuite facilities.
  • There is / are 0 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 12m (13yd 4in) from the Bakery Annexe entrance.
  • There is level access from an accessible entrance.
  • Some accessible rooms are located in a separate building from the main hotel.
  • There is not level access leading to the accessible room in a separate building.
• Accessible Room View
  • The room number or room name viewed was 1.
  • The width of the door is 87cm.
  • The height of the bed is 50cm.
  • The measurement between the bed base and floor is 15cm (6in).
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • It is a push button style alarm.
  • An adjoining room is not available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 88cm (2ft 11in).
  • The door opens outwards.
  • The door weight is light.
  • The door is locked by a (no lock).
  • The dimensions of the accessible ensuite are 225cm x 220cm (7ft 5in x 7ft 3in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 165cm (5ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • The toilet seat is 44cm (1ft 5in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 68cm (2ft 3in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is a functional emergency alarm available in the ensuite.
  • Disposal facilities are available.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is not a bath.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is lever.
  • The shower seat is flip-down.
  • The flip down or fixed seat height is 48cm (1ft 7in).
  • There are handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is Braille and tactile signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is high.
  • The colour contrast between the walls and floor is high.
  • The colour contrast between the internal hotel room door and wall is high.
  • The colour contrast between the external ensuite door and wall is medium.
  • Lighting levels are adjustable.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is medium.
  • The colour contrast between the walls and floor in the ensuite is high.
  • The colour contrast between the dropdown rails and wall is high.
  • The colour contrast between the grab rails and wall is high.
  • Lighting levels are medium.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) flashing alarm(s), vibrating pillow(s) and Teletext/subtitles.
  • Flashing fire alarms are in rooms.
  • Vibrating fire alarms are available from reception.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • The number of accessible rooms with wheel in showers is 8.
• Ground Floor Standard Rooms View
  • There are standard rooms on the ground floor.
  • There is not level access to ground floor rooms.
  • Adjoining rooms are not available.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are not available.

You are on Toilet with Adaptations (Foyer/Café). Skip to the next section.

Toilet with Adaptations (Foyer/Café)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 12m (13yd 4in) from the reception.
  • This accessible toilet is located off the café area, to the right of the reception desk.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is not a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 150cm x 210cm (4ft 11in x 6ft 11in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 83cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • The accessible toilet is accessed from a lobby off the café area.
  • The door is heavy and opens inwards.
  • The lobby door is opened by a room key card.
  • The door can be opened by staff for non-residents.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Outside Access (The Bakery Annexe). Skip to the next section.

Outside Access (The Bakery Annexe)

• This information is for the entrance located at the rear of the main building.
• There is level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are single.
• The width of the door opening is 90cm (2ft 11in).

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• Comments View
  • The door is operated by key card.
  • The card reader is in reach of a wheelchair user.

You are on Other Floors (The Bakery Annexe). Skip to the next section.

Other Floors (The Bakery Annexe)

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift (The Bakery Annexe). Skip to the next section.

Lift (The Bakery Annexe)

• There is a lift for public use.
• The lift is located to the left after the foyer in the the bakery annexe.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2.
• The lift is approximately 8m (8yd 2ft) from the Bakery Annexe entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.