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Twin Group - Greenwich Centre

12 Lambarde Square, Greenwich, London, SE10 9HB

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Access Guide

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Introduction

  • Comments View
    • The Twin Group is the head office and a teaching centre for an English language and business college.
    • It is located on the first floor of the Greenwich Centre.
    • Students are able to take advantage of the cafe, library, leisure centre and other facilities within the building.
    • Please see the separate guides to those facilities for details.

Opening Times

  • Monday 09:00 - 17:30.
  • Tuesday 09:00 - 17:30.
  • Wednesday 09:00 - 17:30.
  • Thursday 09:00 - 17:30.
  • Friday 09:00 - 17:30.
  • Saturday Closed.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Maze Hill / Westcombe Park.
  • The nearest underground station is North Greenwich.
  • The nearest DLR station is Cutty Sark.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located in the courtyard at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 142cm (4ft 8in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is / are double.
    • The width of the door opening is 180cm (5ft 11in).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located to the far side of the foyer as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is approximately 20m (21yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 210cm x 140cm (6ft 11in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Outside Access (Twin Group Centre Entrance)

  • This information is for the entrance located on the first floor of the Greenwich Centre, ahead as you exit the lift.
  • There is level access into the venue.
  • Level access is via lift.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are permanently held open.
  • The width of the door opening is 98cm (3ft 3in).

Reception

  • The desk/counter is 4m (4yd 1ft) from the centre entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.
  • Comments View
    • There are 20 classrooms, a student lounge and computer area and staff offices.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 15m (16yd 1ft) from the centre entrance.
    • This accessible toilet is located to the right through the students lounge.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door is light.
    • The dimensions of the accessible toilet are 153cm x 240cm (5ft x 7ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 84cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 115cm (3ft 9in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.