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Waterfront Leisure Centre

Woolwich High Street, Woolwich, London, SE18 6DL

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Access Guide

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Introduction

  • Services / facilities within the building include leisure pool with wave machine and flumes, fitness pool, fitness suite, studios, cafe.

Opening Times

  • Monday 06:00 - 22:00.
  • Tuesday 06:00 - 22:00.
  • Wednesday 06:00 - 22:00.
  • Thursday 06:00 - 22:00.
  • Friday 06:00 - 22:00.
  • Saturday 08:00 - 19:00.
  • Sunday 08:00 - 19:00.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Woolwich.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Woolwich Arsenal.
  • Comments View
    • Woolwich Arsenal station is also served by the DLR.
    • The Woolwich Ferry linking with North Woolwich is close to the venue.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Bell Water Gate Car Park.
    • The car park is located off Bell Water Gate.
  • Drop off Point View
    • There is a designated drop off point.
    • The drop off point is located in front of the main entrance.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.
  • Comments View
    • Parking is paid for at the paystation at the corner of the building on Bell Water Gate.

Level Change (Route From Car Park To Main Entranced)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left of the vehicle ramp.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There are steps to access this area / service.
  • The steps are located to the right of the ramp.
  • There is / are 6 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp or slope does bypass the steps.
  • Comments View
    • The steps lead to the top section of the ramp.
    • The car park has easy and moderate slopes.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 120cm (3ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 106cm (3ft 6in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Reception

  • The desk is 5m (5yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high.
  • The desk has a lowered section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • Comments View
    • There are security barriers to the left of the reception.
    • The wide barrier is 95 cm.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played within the fitness suite.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are medium.
  • Customers cannot charge scooters or wheelchairs at the venue.

Swimming Pool

  • There is level access from the changing area to the swimming pool.
  • There is a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is hydraulic.
  • There are steps into the swimming pool.
  • There are 4 steps.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • Comments View
    • The leisure pools have sloping beach-style entry into the water.
    • The fitness pool has ladder type entry.

Restaurant Bar Internal

  • The following information is for the cafe.
  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks cannot be brought to the table.
  • There is not a lowered section at the service counter.
  • All tables are permanently fixed.
  • All chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 22m (24yd) from the lift.
  • The distance between the floor and the lowest table is 73cm (2ft 5in).
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold snacks.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located in the lobby.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 11m (12yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 215cm (3ft 7in x 7ft 1in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is low.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 13m (14yd 8in) from the lift.
    • This accessible toilet is located on the left of the main corridor.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 94cm (3ft 1in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 135cm x 185cm (4ft 5in x 6ft 1in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 92cm (3ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Comments View
    • An additional toilet is located at the rear of the ground floor.
    • Baby change facilities are located within the venue.
    • The baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 83cm (2ft 8in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s)

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located at the rear of the first floor.
    • The fitness suite is 6m (19ft 8in) from the lift.
    • There is level access to the fitness suite.
    • Level access is by lift.
  • IFI Accredited Fitness Suite View
    • The fitness suite has attained IFI level one.
    • A number of staff have received IFI Mark standard Disability Equity Training.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Standard Changing Room (Dry)

  • There are standard changing rooms available.
  • The standard changing room is 30m (33yd) from the lift.
  • The standard changing rooms are located at the rear of the building on the first floor.
  • There is level access to the standard changing rooms.

Standard Changing Room (Wet)

  • There are standard changing rooms available.
  • The standard changing room is 22m (24yd) from the main entrance.
  • The standard changing rooms are located at the rear of the building.
  • There is level access to the standard changing rooms.

Standard Shower

  • There are not standard level access shower facilities available.
  • There is not level access to the services from the shower facilities.
  • Comments View
    • There is a medium step leading to the showers within the standard changing rooms.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.