Access Guide
Introduction
- Services / facilities within the building include leisure pool with wave machine and flumes, fitness pool, fitness suite, studios, cafe.
Opening Times
- Monday 06:00 - 22:00.
- Tuesday 06:00 - 22:00.
- Wednesday 06:00 - 22:00.
- Thursday 06:00 - 22:00.
- Friday 06:00 - 22:00.
- Saturday 08:00 - 19:00.
- Sunday 08:00 - 19:00.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Woolwich.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Woolwich Arsenal.
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Comments
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- Woolwich Arsenal station is also served by the DLR.
- The Woolwich Ferry linking with North Woolwich is close to the venue.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is a car park for public use within 200m (approx).
- The name of the car park is Bell Water Gate Car Park.
- The car park is located off Bell Water Gate.
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On Street Parking and Drop-off Details.
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- There is a designated drop off point.
- The drop off point is located in front of the main entrance.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
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Comments
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- Parking is paid for at the paystation at the corner of the building on Bell Water Gate.
Level Change (Route From Car Park To Main Entranced)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the left of the vehicle ramp.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does have handrails.
- The handrails are on both sides.
- There are steps to access this area / service.
- The steps are located to the right of the ramp.
- There is / are 6 step(s) to the area / service.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on both sides.
- The ramp or slope does bypass the steps.
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Comments
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- The steps lead to the top section of the ramp.
- The car park has easy and moderate slopes.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 120cm (3ft 11in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 106cm (3ft 6in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading to the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is not a level landing at the top of the ramp.
Reception
- The desk is 5m (5yd 1ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high.
- The desk has a lowered section.
- The lighting levels are bright.
- There is not a hearing assistance system.
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Comments
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- There are security barriers to the left of the reception.
- The wide barrier is 95 cm.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played within the fitness suite.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are medium.
- Customers cannot charge scooters or wheelchairs at the venue.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is hydraulic.
- There are steps into the swimming pool.
- There are 4 steps.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
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- The leisure pools have sloping beach-style entry into the water.
- The fitness pool has ladder type entry.
Restaurant Bar Internal
- The following information is for the cafe.
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks cannot be brought to the table.
- There is not a lowered section at the service counter.
- All tables are permanently fixed.
- All chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 22m (24yd) from the lift.
- The distance between the floor and the lowest table is 73cm (2ft 5in).
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold snacks.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located in the lobby.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 11m (12yd) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 110cm x 215cm (3ft 7in x 7ft 1in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is low.
Accessible Toilet
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 13m (14yd 8in) from the lift.
- This accessible toilet is located on the left of the main corridor.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 94cm (3ft 1in).
- The door is heavy.
- The dimensions of the accessible toilet are 135cm x 185cm (4ft 5in x 6ft 1in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 92cm (3ft).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are not available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
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Comments
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- An additional toilet is located at the rear of the ground floor.
- Baby change facilities are located within the venue.
- The baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 83cm (2ft 8in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located at the rear of the building.
- The female and male toilets are 16m (17yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located at the rear of the first floor.
- The fitness suite is 6m (19ft 8in) from the lift.
- There is level access to the fitness suite.
- Level access is by lift.
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IFI Accredited Fitness Suite
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- The fitness suite has attained IFI level one.
- A number of staff have received IFI Mark standard Disability Equity Training.
- A portable hearing loop is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Standard Changing Room (Dry)
- There are standard changing rooms available.
- The standard changing room is 30m (33yd) from the lift.
- The standard changing rooms are located at the rear of the building on the first floor.
- There is level access to the standard changing rooms.
Standard Changing Room (Wet)
- There are standard changing rooms available.
- The standard changing room is 22m (24yd) from the main entrance.
- The standard changing rooms are located at the rear of the building.
- There is level access to the standard changing rooms.
Standard Shower
- There are not standard level access shower facilities available.
- There is not level access to the services from the shower facilities.
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Comments
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- There is a medium step leading to the showers within the standard changing rooms.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.