Skip to main content

Waterways Children's Centre

Southwood Road, Thamesmead, London, SE28 8EZ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Services / facilities within the building include meeting rooms, playroom, and a day nursery.
  • Comments View
    • The venue offers a range of drop-in stay and play sessions as well as training and support for parents.
    • Please see the venue website for details of the programme.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Abbey Wood.

Opening Times (Children's Centre)

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Opening Times (Nursery)

  • Monday 07:30 - 18:15.
  • Tuesday 07:30 - 18:15.
  • Wednesday 07:30 - 18:15.
  • Thursday 07:30 - 18:15.
  • Friday 07:30 - 18:15.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance Gate)

  • This information is for the entrance located on Southwood Road.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 90cm (2ft 11in).
  • Comments View
    • There is a slight ridge in the pavement, about 50cm in front of the gate.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 140cm (4ft 7in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 86cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 81cm.
  • Ramp/Slope View
    • The ramp/slope is located leading to door threshold.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • There is an exit button located at a height of 136cm.

Reception

  • The desk/counter is 5m (5yd 1ft) from the children's centre entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.
  • Comments View
    • There is a sofa and a table with chairs in the waiting area.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.

Outside Access (Reception to Patio/Garden)

  • Entrance View
    • This information is for the entrance located to the left of reception.
    • There is stepped access at this entrance.
    • The main door(s) open(s) by sliding.
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 88cm.
  • Step(s) View
    • The step(s) is/are located at the door threshold.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 8cm.
    • There is not a/are not handrail(s) at the step(s).

Accessible Toilet (Children's Centre Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 6m (6yd 1ft) from the children's centre entrance.
    • This accessible toilet is located in the corridor to the left of the reception.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 145cm x 220cm (4ft 9in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 103cm (3ft 5in).

Standard Toilet(s) (Children's Toilets Creche)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located off the playroom.
    • The shared toilet(s) is/are approximately 25m (27yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels in the shared toilets are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the Creche.
    • The height of the baby change table once extended is 100cm (3ft 3in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s) (Within the Nursery)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located within the nursery area.
    • The shared toilet(s) is/are approximately 25m (27yd 1ft) from the reception.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels in the shared toilets are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the Nursery shared standard toilets.
    • The height of the baby change table once extended is 97cm (3ft 2in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • The toilets located in this area are lowered smaller scale versions designed predominantly for child use.

Accessible Shower (Within "Sharks" Classroom)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located within the Sharks classroom.
  • The facilities available in the accessible shower(s) include; an adjustable shower head.
  • Other facilities available include; a standard toilet that is 32cm high.
  • There is level access to the services from the accessible shower facilities.

"Streams" Midwife consultation room

  • There is consultation room to the left of reception
  • The access door is 77cm wide
  • The room has chairs with and without arms
  • There is insufficient room for wheelchair access.

Outside Access (Access to garden from "Puddles" Creche)

  • Entrance View
    • This information is for the entrance located at the rear of the creche.
    • There is stepped access at this entrance.
    • The main door(s) open(s) by sliding.
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 160cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Step(s) View
    • The step(s) is/are located at the door threshold.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.

Outside Access (Access to Walkway direct to "Waterlilies")

  • Entrance View
    • This information is for the entrance located to the left of main entrance.
    • There is step-free access at this entrance.
    • There is an intercom.
    • The height of the intercom is 130cm (4ft 3in).
    • The main door(s) open(s) away from you (push).
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 92cm.

Outside Access (Waterlilies for 2 year olds)

  • Entrance View
    • This information is for the entrance located to the left of the main building.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 75cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Waterlilies for 2 year olds

  • Waterlilies is a separate building designed for the use of 2-3 year olds.
  • There is a baby change unit that is 95cm high.
  • There are books and toys and child appropriately sized seating.

Exterior Play areas

  • There is an exterior play area accessed via gates that open inwards
  • Various play equipment is available and the appropriate areas have safety matting.

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are not available.