Access Guide
Introduction
- Services / facilities within the building include main hall, cafe, computer room, meeting rooms, offices.
- Services / facilities within the grounds include garden with play area and growing plots.
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Comments
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- The venue hosts lunch clubs, support groups, exercise classes, a nursery and training sessions.
Opening Times
- Monday 09:00 - 21:00.
- Tuesday 09:00 - 21:00.
- Wednesday 09:00 - 21:00.
- Thursday 09:00 - 21:00.
- Friday 09:00 - 21:00.
- Saturday Closed.
- Sunday Closed.
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Comments
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- The Centre is open for private hire Saturdays.
- The Centre is undergoing refurbishment during 2016. The upstairs rooms will be closed to public from 7th March until 20th June.
- The Centre will be completely closed for refurbishment from 9th May to 20th June.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Woolwich Arsenal.
- The nearest DLR station is Woolwich Arsenal.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
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Comments
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- There is on-street parking in the roads around the venue.
- There is a dropped kerb between the road and the pedestrianised approach to the venue.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically (away from you).
- The door(s) is / are double.
- The width of the door opening is 125cm (4ft 1in).
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Comments
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- The automatic doors, to the right, were temporarily out of order on the day of our visit (July 2016).
- A second set of double doors, to the left of the main doors, were held open as an alternative.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Eating and Drinking (Coffee Bar)
- The following information is for the cafe.
- The cafe is located to the left of the foyer.
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- All chairs have armrests.
- The nearest table is approximately 5m (5yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 62cm (2ft).
- The distance between the floor and the highest table is 68cm (2ft 3in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located to the right of the entrance lobby.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is approximately 6m (6yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 105cm x 135cm (3ft 5in x 4ft 5in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is medium.
Accessible Toilet
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 9m (9yd 2ft) from the main entrance.
- This accessible toilet is located off the right of the foyer as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 140cm x 150cm (4ft 7in x 4ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is not a lateral transfer space.
- The tap type is twist/turn.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 112cm (3ft 8in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 120cm (3ft 11in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 79cm (2ft 7in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- The contrast between the internal door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the walls and floor is fair.
- The lighting levels are poor.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 103cm (3ft 5in).
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Comments
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- There are fixed rails between wall and floor to both sides of the toilet.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located on the right as you enter.
- The female and male toilets are 7m (22ft 12in) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the garden at the rear of the building.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
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Comments
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- The venue operates a community fruit and vegetable stall outside the venue on Tuesdays during term time.